RE: Problems Playing WMV and MOV Files
Ray, I've heard back from the BBC (no use at all, I'm afraid, as they didn't even properly address the issue I raised), and have also had several messages from Sight and Sound who have involved Freedom Scientific as well. Unfortunately it seems that the DRM on the iPlayer files is detecting the interface Jaws uses to interact with the screen which is preventing the iPlayer files being played. There is no workaround except to unload Jaws before trying to play a WMV file. At least there is a workaround, which is perfectly usable, but it's a shame it's necessary. I wonder whether other WMV files with DRM protection suffer from the same problem, but I don't have any to try except these from the BBC, so I can't say if it's something peculiar about the DRM used by the BBC or if the same problem would exist in all cases. So I'll just have to remember to unload Jaws before launching Media Player and all will be well. It will be interesting to see if there will be a fix in any future version of Jaws or if it's a problem which they just can't resolve. Thanks for all your interest, and your earlier hunch about the DRM files interfering with Jaws proved to be just about spot on. And for the vast majority who probably aren't interested in this subject at all, at least I hope this explanation might prevent someone else spending the amount of time on this that I have over the last couple of weeks. Caroline. -Original Message- From: pc-audio-boun...@pc-audio.org [mailto:pc-audio-boun...@pc-audio.org] On Behalf Of Ray Sent: 09 November 2009 22:46 To: PC Audio Discussion List Subject: RE: Problems Playing WMV and MOV Files Blimey Caroline, certainly shows persistence on your part! So glad your process of illimination has got the result you want. (The Beeb may yet reply). Just to comment that, has it happens, I have no Vista or JFW, still using XP pro. I'd certainly be interested to hear if the tech gurus giving JFW support in the UK have an answer for this cunnundrum. the list would benefit by hearing such an explanation. For what it's worth, I run an external synth on both my XP machines so the sound card never has to do double duty for speech and sound. As you say though you certainly wouldn't be taxing that that sound card of yours doing what you are doing. You wonder if, somehow, theythe drm and JFW protection scheme are responsible for this behaviour, but the clue must lie in the fact that you can load JFW (after) beginning to play the BBC material. It as as if the DRM scheme is looking to see if anything else can digitally swipe the protected material before it'll start playing. As a final aside to a possibly over lengthy post, the Jarte Word Processor I use looks to see if a screen reader is running and if one is, then disables features of the program that screen readers can't get along with. (You can defeat this inspection of course by loading the screen reader after Jart has loaded. Just a a possibly erronious comparison but anyway, let us know if you get some sort of explanation and whether upgrading causes the problem to go away. All the best. Ray Caroline Ford wrote: Ray, I did as you suggested and, after exhausting all other possibilities, I contacted the BBC. I have received an acknowledgement but nothing else after five days, which I'm quite surprised about. I was determined not to give up on this though, so have tried all I could possibly think of. I have downloaded two separate codec packs, deleted the DRM information in Vista as suggested on the BBC site and allowed Windows Media Player to re-create it, checked that my sound card and graphics drivers are up to date, and checked and double-checked the recommended settings for Windows Media Player. Absolutely nothing worked. I then transferred the file to a PC running XP and it played perfectly first time. This still didn't explain why things didn't work in Vista, but at least it indicated that the file wasn't corrupt and that WMP is capable of playing WMV files, which I was beginning to doubt. One final idea occurred to me this evening. I unloaded Jaws, then tried to play the file, and for some inexplicable reason, it started playing. I do not understand why as my sound card (Realtek High Definition) is more than capable of playing more than one sound at a time, but this was finally the solution which did the trick. I have no idea what it is about Jaws which is blocking the playback of the file, but have contacted the Jaws dealers in the UK to ask for an explanation. In the meantime, it's easy enough to unload Jaws first, and I can even re-load it once the file is playing with no ill effects. I just wish I'd thought of this about a week ago! Thanks for your interest, and this is a solution I won't forget in a hurry. I have just received Jaws 11, so will install that and see if it suffers from the same problem. Caroline. To unsubscribe from this list, send a blank email to: pc-audio-unsubscr...@pc
RE: Problems Playing WMV and MOV Files
thanks for this report Caroline. It's to be hoped that FS comes up with a solution seeing that on-line listening and viewing of protected streams is becoming much more widely spread I should think and by no means limited to the UK. My guess is the BBC techies haven't come across this problem before, or else they're keeping Mum for fear of someone exploiting another loophole, (smile). Downloading of audio files meant for streaming must be against the agreement the BBC has entered into. Potentially this could be a problem for other screen readers that use protection schemes - though Dolphin HAL/Supernova is the only one I can think of immediately - so let's see if we hear of similar problems from Dolphin users. Certainly an issue I shall take note of and your logical procedure of illimination has paid off and been very useful to the list I would think. All the best. Ray Caroline Ford wrote: Ray, I've heard back from the BBC (no use at all, I'm afraid, as they didn't even properly address the issue I raised), and have also had several messages from Sight and Sound who have involved Freedom Scientific as well. Unfortunately it seems that the DRM on the iPlayer files is detecting the interface Jaws uses to interact with the screen which is preventing the iPlayer files being played. There is no workaround except to unload Jaws before trying to play a WMV file. At least there is a workaround, which is perfectly usable, but it's a shame it's necessary. I wonder whether other WMV files with DRM protection suffer from the same problem, but I don't have any to try except these from the BBC, so I can't say if it's something peculiar about the DRM used by the BBC or if the same problem would exist in all cases. So I'll just have to remember to unload Jaws before launching Media Player and all will be well. It will be interesting to see if there will be a fix in any future version of Jaws or if it's a problem which they just can't resolve. Thanks for all your interest, and your earlier hunch about the DRM files interfering with Jaws proved to be just about spot on. And for the vast majority who probably aren't interested in this subject at all, at least I hope this explanation might prevent someone else spending the amount of time on this that I have over the last couple of weeks. Caroline. -Original Message- From: pc-audio-boun...@pc-audio.org [mailto:pc-audio-boun...@pc-audio.org] On Behalf Of Ray Sent: 09 November 2009 22:46 To: PC Audio Discussion List Subject: RE: Problems Playing WMV and MOV Files Blimey Caroline, certainly shows persistence on your part! So glad your process of illimination has got the result you want. (The Beeb may yet reply). Just to comment that, has it happens, I have no Vista or JFW, still using XP pro. I'd certainly be interested to hear if the tech gurus giving JFW support in the UK have an answer for this cunnundrum. the list would benefit by hearing such an explanation. For what it's worth, I run an external synth on both my XP machines so the sound card never has to do double duty for speech and sound. As you say though you certainly wouldn't be taxing that that sound card of yours doing what you are doing. You wonder if, somehow, theythe drm and JFW protection scheme are responsible for this behaviour, but the clue must lie in the fact that you can load JFW (after) beginning to play the BBC material. It as as if the DRM scheme is looking to see if anything else can digitally swipe the protected material before it'll start playing. As a final aside to a possibly over lengthy post, the Jarte Word Processor I use looks to see if a screen reader is running and if one is, then disables features of the program that screen readers can't get along with. (You can defeat this inspection of course by loading the screen reader after Jart has loaded. Just a a possibly erronious comparison but anyway, let us know if you get some sort of explanation and whether upgrading causes the problem to go away. All the best. Ray Caroline Ford wrote: Ray, I did as you suggested and, after exhausting all other possibilities, I contacted the BBC. I have received an acknowledgement but nothing else after five days, which I'm quite surprised about. I was determined not to give up on this though, so have tried all I could possibly think of. I have downloaded two separate codec packs, deleted the DRM information in Vista as suggested on the BBC site and allowed Windows Media Player to re-create it, checked that my sound card and graphics drivers are up to date, and checked and double-checked the recommended settings for Windows Media Player. Absolutely nothing worked. I then transferred the file to a PC running XP and it played perfectly first time. This still didn't explain why things didn't work in Vista, but at least it indicated that the file wasn't corrupt and that WMP is capable of playing WMV files, which I was beginning to doubt. One final idea occurred to me
RE: Problems Playing WMV and MOV Files
Ray, I did as you suggested and, after exhausting all other possibilities, I contacted the BBC. I have received an acknowledgement but nothing else after five days, which I'm quite surprised about. I was determined not to give up on this though, so have tried all I could possibly think of. I have downloaded two separate codec packs, deleted the DRM information in Vista as suggested on the BBC site and allowed Windows Media Player to re-create it, checked that my sound card and graphics drivers are up to date, and checked and double-checked the recommended settings for Windows Media Player. Absolutely nothing worked. I then transferred the file to a PC running XP and it played perfectly first time. This still didn't explain why things didn't work in Vista, but at least it indicated that the file wasn't corrupt and that WMP is capable of playing WMV files, which I was beginning to doubt. One final idea occurred to me this evening. I unloaded Jaws, then tried to play the file, and for some inexplicable reason, it started playing. I do not understand why as my sound card (Realtek High Definition) is more than capable of playing more than one sound at a time, but this was finally the solution which did the trick. I have no idea what it is about Jaws which is blocking the playback of the file, but have contacted the Jaws dealers in the UK to ask for an explanation. In the meantime, it's easy enough to unload Jaws first, and I can even re-load it once the file is playing with no ill effects. I just wish I'd thought of this about a week ago! Thanks for your interest, and this is a solution I won't forget in a hurry. I have just received Jaws 11, so will install that and see if it suffers from the same problem. Caroline. -Original Message- From: pc-audio-boun...@pc-audio.org [mailto:pc-audio-boun...@pc-audio.org] On Behalf Of Ray Sent: 04 November 2009 13:53 To: PC Audio Discussion List Subject: RE: Problems Playing WMV and MOV Files OK, problem solved for the .mov files. I'd forgotten you'd be playing them outside of the website environment, but some find Quicktime Alternative good when encountering .mov files within websites, though there is a hack around for getting to .mov streams to defeat embedding. Belive that's somewhere in the GW Micro Blogg. I think though Caroline you could do worse than ask the Beeb about this, even if the form you go through is a long winded process. Come back to us though if and when you do make rogress. Ray Caroline Ford wrote: Ray, I seem to be getting on quite well with QuickTime now. It is a stand-alone application, so you can have an icon for it on your desktop and launch it from there. I think there was some reference to playing files directly from the internet in the documentation I read about it, but this isn't what I wanted to do anyway so I didn't look into that too closely. So far so good though, although one day I do hope I'll have the patience to find out why the WMV files failed so miserably for me. Caroline. To unsubscribe from this list, send a blank email to: pc-audio-unsubscr...@pc-audio.org __ Information from ESET Smart Security, version of virus signature database 4574 (20091104) __ The message was checked by ESET Smart Security. http://www.eset.com __ Information from ESET Smart Security, version of virus signature database 4574 (20091104) __ The message was checked by ESET Smart Security. http://www.eset.com __ Information from ESET Smart Security, version of virus signature database 4582 (20091107) __ The message was checked by ESET Smart Security. http://www.eset.com __ Information from ESET Smart Security, version of virus signature database 4589 (20091109) __ The message was checked by ESET Smart Security. http://www.eset.com __ Information from ESET Smart Security, version of virus signature database 4589 (20091109) __ The message was checked by ESET Smart Security. http://www.eset.com To unsubscribe from this list, send a blank email to: pc-audio-unsubscr...@pc-audio.org
RE: Problems Playing WMV and MOV Files
Blimey Caroline, certainly shows persistence on your part! So glad your process of illimination has got the result you want. (The Beeb may yet reply). Just to comment that, has it happens, I have no Vista or JFW, still using XP pro. I'd certainly be interested to hear if the tech gurus giving JFW support in the UK have an answer for this cunnundrum. the list would benefit by hearing such an explanation. For what it's worth, I run an external synth on both my XP machines so the sound card never has to do double duty for speech and sound. As you say though you certainly wouldn't be taxing that that sound card of yours doing what you are doing. You wonder if, somehow, theythe drm and JFW protection scheme are responsible for this behaviour, but the clue must lie in the fact that you can load JFW (after) beginning to play the BBC material. It as as if the DRM scheme is looking to see if anything else can digitally swipe the protected material before it'll start playing. As a final aside to a possibly over lengthy post, the Jarte Word Processor I use looks to see if a screen reader is running and if one is, then disables features of the program that screen readers can't get along with. (You can defeat this inspection of course by loading the screen reader after Jart has loaded. Just a a possibly erronious comparison but anyway, let us know if you get some sort of explanation and whether upgrading causes the problem to go away. All the best. Ray Caroline Ford wrote: Ray, I did as you suggested and, after exhausting all other possibilities, I contacted the BBC. I have received an acknowledgement but nothing else after five days, which I'm quite surprised about. I was determined not to give up on this though, so have tried all I could possibly think of. I have downloaded two separate codec packs, deleted the DRM information in Vista as suggested on the BBC site and allowed Windows Media Player to re-create it, checked that my sound card and graphics drivers are up to date, and checked and double-checked the recommended settings for Windows Media Player. Absolutely nothing worked. I then transferred the file to a PC running XP and it played perfectly first time. This still didn't explain why things didn't work in Vista, but at least it indicated that the file wasn't corrupt and that WMP is capable of playing WMV files, which I was beginning to doubt. One final idea occurred to me this evening. I unloaded Jaws, then tried to play the file, and for some inexplicable reason, it started playing. I do not understand why as my sound card (Realtek High Definition) is more than capable of playing more than one sound at a time, but this was finally the solution which did the trick. I have no idea what it is about Jaws which is blocking the playback of the file, but have contacted the Jaws dealers in the UK to ask for an explanation. In the meantime, it's easy enough to unload Jaws first, and I can even re-load it once the file is playing with no ill effects. I just wish I'd thought of this about a week ago! Thanks for your interest, and this is a solution I won't forget in a hurry. I have just received Jaws 11, so will install that and see if it suffers from the same problem. Caroline. To unsubscribe from this list, send a blank email to: pc-audio-unsubscr...@pc-audio.org
Re: Problems Playing WMV and MOV Files
Hi. I tend to download the programs from the BBC to my phone for later viewing. I had installed the BBCI player to my phone and it's very accessible. You have the choice of streeming the recording or downloading it for later viewing. Now if every TV station other than the BBC offered this free service then I wouldn't even have a TV and the TV License wouldn't need to be renewed. - Original Message - From: Ray rays-h...@raynetbrm.plus.com To: PC Audio Discussion List pc-audio@pc-audio.org Sent: Tuesday, November 03, 2009 4:45 PM Subject: Re: Problems Playing WMV and MOV Files Victoria, I was refering to the BBC's Iplayer TV catch up streams which I doubt are available outside of the UK. You do need a pretty fast connection to sustain TV streaming, particularly at the high definition rate which approaches broadcast quality here in the uK. Ray Victoria Vaughan wrote: Ray, Please, What do you mean by Stream TV? Is there a way to find TV programming on internet? Are you, by chance, using Fan Cast? When I tried that, its constant pausing for Rebuffering, drove me crazy! Many thanks! Vicky - Original Message - From: Ray rays-h...@raynetbrm.plus.com To: PC Audio Discussion List pc-audio@pc-audio.org Sent: Monday, November 02, 2009 7:38 PM Subject: RE: Problems Playing WMV and MOV Files Caroline, I omitted to say there is something called Quicktime Alternative which is supposed to make life easier for screen reader users, though it wasn't developped specially for us. I think it allows you to play material outside of the browser rather than the ebbeding imposed by web designers when using Quictime. there is a Wiki on Quicktime Alternative should you want to follow that up, but you seem to be getting along with QT. Must admit it's ages since I sued the IPlayer downloader. I just stream TV programmes now. Often wondered if it's possible to record the video as well as the sound while watching, but not looked into that. Do let us know if you have success getting downloaded programmes to play in WMP. Ray Caroline Ford wrote: Ray, I have at last managed to find a solution of sorts. A download of QuickTime for Windows has at least allowed me to play my MOV file. I am now re-downloading the WMV files in MOV format to be able to play those too as the WMV files still stubbornly refuse to play. I've read through the help on the iPlayer site but it didn't address the problem I have. I think no DRM licences are being downloaded although WMP is set to allow them. It is all rather frustrating, but at least I have found a workaround. As you say, QuickTime is not the most accessible player ever invented, but I have found enough keystrokes to make it usable. I don't think my situation was helped by me still having the old iPlayer Download Manager instead of the newer version. That just shows how long it is since I last tried to download anything from the iPlayer. Strangely enough it didn't even prompt me that I still had an obsolete version of the downloader on my PC and I only found out about it from the article you posted and then the iPlayer help. Definitely a work in progress. Caroline. -Original Message- From: pc-audio-boun...@pc-audio.org [mailto:pc-audio-boun...@pc-audio.org] On Behalf Of Ray Sent: 01 November 2009 22:28 To: PC Audio Discussion List Subject: RE: Problems Playing WMV and MOV Files Caroline, I'm not surprised the Beeb isn't making it easy to play downloaded files in other media players because, after all, the licence you're granted to play these does in the normal way of playing them expire in 28 days or something like that. I wonder though if there is an extra DRM module or plug-in for Windows Media Player that would allow you to play these programs in WMP. The BBC itself might be prepared to answer this question. As an aside I'm rather surprised the Beeb hasn't closed the seeming loop hole where people are downloading radio programmes as that's not what is supposed to happen. there agreement with copyright holders is for 7 days streaming availability after a programme goes out. Still, a bit off the subject I know. Hope you get an answer to this Caroline and I see you've posted this issue on Access-UK so who knows, maybe an answer will yet surface there. Ray Caroline Ford wrote: Ray, Thank you for the advice. I have read the article but it doesn't seem to offer much help as to what the problem is. The files I am trying to play are downloaded programmes from the BBC iPlayer so they will have DRM protection. I have been able to stream a short sample of these programmes successfully just to make sure everything was working properly, and then proceeded to download the two versions on offer, one for portable players and one for Windows Media Player. Neither of these will play on my PC. I don't know whether there's something I need to do to allow Windows Media Player to play DRM files, but I have checked for updates
Re: Problems Playing WMV and MOV Files
Thanks for your explanation Ray. Vicky - Original Message - From: Ray rays-h...@raynetbrm.plus.com To: PC Audio Discussion List pc-audio@pc-audio.org Sent: Tuesday, November 03, 2009 11:45 AM Subject: Re: Problems Playing WMV and MOV Files Victoria, I was refering to the BBC's Iplayer TV catch up streams which I doubt are available outside of the UK. You do need a pretty fast connection to sustain TV streaming, particularly at the high definition rate which approaches broadcast quality here in the uK. Ray Victoria Vaughan wrote: Ray, Please, What do you mean by Stream TV? Is there a way to find TV programming on internet? Are you, by chance, using Fan Cast? When I tried that, its constant pausing for Rebuffering, drove me crazy! Many thanks! Vicky - Original Message - From: Ray rays-h...@raynetbrm.plus.com To: PC Audio Discussion List pc-audio@pc-audio.org Sent: Monday, November 02, 2009 7:38 PM Subject: RE: Problems Playing WMV and MOV Files Caroline, I omitted to say there is something called Quicktime Alternative which is supposed to make life easier for screen reader users, though it wasn't developped specially for us. I think it allows you to play material outside of the browser rather than the ebbeding imposed by web designers when using Quictime. there is a Wiki on Quicktime Alternative should you want to follow that up, but you seem to be getting along with QT. Must admit it's ages since I sued the IPlayer downloader. I just stream TV programmes now. Often wondered if it's possible to record the video as well as the sound while watching, but not looked into that. Do let us know if you have success getting downloaded programmes to play in WMP. Ray Caroline Ford wrote: Ray, I have at last managed to find a solution of sorts. A download of QuickTime for Windows has at least allowed me to play my MOV file. I am now re-downloading the WMV files in MOV format to be able to play those too as the WMV files still stubbornly refuse to play. I've read through the help on the iPlayer site but it didn't address the problem I have. I think no DRM licences are being downloaded although WMP is set to allow them. It is all rather frustrating, but at least I have found a workaround. As you say, QuickTime is not the most accessible player ever invented, but I have found enough keystrokes to make it usable. I don't think my situation was helped by me still having the old iPlayer Download Manager instead of the newer version. That just shows how long it is since I last tried to download anything from the iPlayer. Strangely enough it didn't even prompt me that I still had an obsolete version of the downloader on my PC and I only found out about it from the article you posted and then the iPlayer help. Definitely a work in progress. Caroline. -Original Message- From: pc-audio-boun...@pc-audio.org [mailto:pc-audio-boun...@pc-audio.org] On Behalf Of Ray Sent: 01 November 2009 22:28 To: PC Audio Discussion List Subject: RE: Problems Playing WMV and MOV Files Caroline, I'm not surprised the Beeb isn't making it easy to play downloaded files in other media players because, after all, the licence you're granted to play these does in the normal way of playing them expire in 28 days or something like that. I wonder though if there is an extra DRM module or plug-in for Windows Media Player that would allow you to play these programs in WMP. The BBC itself might be prepared to answer this question. As an aside I'm rather surprised the Beeb hasn't closed the seeming loop hole where people are downloading radio programmes as that's not what is supposed to happen. there agreement with copyright holders is for 7 days streaming availability after a programme goes out. Still, a bit off the subject I know. Hope you get an answer to this Caroline and I see you've posted this issue on Access-UK so who knows, maybe an answer will yet surface there. Ray Caroline Ford wrote: Ray, Thank you for the advice. I have read the article but it doesn't seem to offer much help as to what the problem is. The files I am trying to play are downloaded programmes from the BBC iPlayer so they will have DRM protection. I have been able to stream a short sample of these programmes successfully just to make sure everything was working properly, and then proceeded to download the two versions on offer, one for portable players and one for Windows Media Player. Neither of these will play on my PC. I don't know whether there's something I need to do to allow Windows Media Player to play DRM files, but I have checked for updates and am already running version 11 with no updates on offer. I'm surprised the BBC have made it so fiendishly difficult to play these files. Perhaps they prefer people just to stream their programmes instead. Caroline. To unsubscribe from this list, send a blank email to: pc-audio-unsubscr...@pc-audio.org __ Information from ESET
RE: Problems Playing WMV and MOV Files
OK, problem solved for the .mov files. I'd forgotten you'd be playing them outside of the website environment, but some find Quicktime Alternative good when encountering .mov files within websites, though there is a hack around for getting to .mov streams to defeat embedding. Belive that's somewhere in the GW Micro Blogg. I think though Caroline you could do worse than ask the Beeb about this, even if the form you go through is a long winded process. Come back to us though if and when you do make rogress. Ray Caroline Ford wrote: Ray, I seem to be getting on quite well with QuickTime now. It is a stand-alone application, so you can have an icon for it on your desktop and launch it from there. I think there was some reference to playing files directly from the internet in the documentation I read about it, but this isn't what I wanted to do anyway so I didn't look into that too closely. So far so good though, although one day I do hope I'll have the patience to find out why the WMV files failed so miserably for me. Caroline. To unsubscribe from this list, send a blank email to: pc-audio-unsubscr...@pc-audio.org
Re: Problems Playing WMV and MOV Files
Ray, Please, What do you mean by Stream TV? Is there a way to find TV programming on internet? Are you, by chance, using Fan Cast? When I tried that, its constant pausing for Rebuffering, drove me crazy! Many thanks! Vicky - Original Message - From: Ray rays-h...@raynetbrm.plus.com To: PC Audio Discussion List pc-audio@pc-audio.org Sent: Monday, November 02, 2009 7:38 PM Subject: RE: Problems Playing WMV and MOV Files Caroline, I omitted to say there is something called Quicktime Alternative which is supposed to make life easier for screen reader users, though it wasn't developped specially for us. I think it allows you to play material outside of the browser rather than the ebbeding imposed by web designers when using Quictime. there is a Wiki on Quicktime Alternative should you want to follow that up, but you seem to be getting along with QT. Must admit it's ages since I sued the IPlayer downloader. I just stream TV programmes now. Often wondered if it's possible to record the video as well as the sound while watching, but not looked into that. Do let us know if you have success getting downloaded programmes to play in WMP. Ray Caroline Ford wrote: Ray, I have at last managed to find a solution of sorts. A download of QuickTime for Windows has at least allowed me to play my MOV file. I am now re-downloading the WMV files in MOV format to be able to play those too as the WMV files still stubbornly refuse to play. I've read through the help on the iPlayer site but it didn't address the problem I have. I think no DRM licences are being downloaded although WMP is set to allow them. It is all rather frustrating, but at least I have found a workaround. As you say, QuickTime is not the most accessible player ever invented, but I have found enough keystrokes to make it usable. I don't think my situation was helped by me still having the old iPlayer Download Manager instead of the newer version. That just shows how long it is since I last tried to download anything from the iPlayer. Strangely enough it didn't even prompt me that I still had an obsolete version of the downloader on my PC and I only found out about it from the article you posted and then the iPlayer help. Definitely a work in progress. Caroline. -Original Message- From: pc-audio-boun...@pc-audio.org [mailto:pc-audio-boun...@pc-audio.org] On Behalf Of Ray Sent: 01 November 2009 22:28 To: PC Audio Discussion List Subject: RE: Problems Playing WMV and MOV Files Caroline, I'm not surprised the Beeb isn't making it easy to play downloaded files in other media players because, after all, the licence you're granted to play these does in the normal way of playing them expire in 28 days or something like that. I wonder though if there is an extra DRM module or plug-in for Windows Media Player that would allow you to play these programs in WMP. The BBC itself might be prepared to answer this question. As an aside I'm rather surprised the Beeb hasn't closed the seeming loop hole where people are downloading radio programmes as that's not what is supposed to happen. there agreement with copyright holders is for 7 days streaming availability after a programme goes out. Still, a bit off the subject I know. Hope you get an answer to this Caroline and I see you've posted this issue on Access-UK so who knows, maybe an answer will yet surface there. Ray Caroline Ford wrote: Ray, Thank you for the advice. I have read the article but it doesn't seem to offer much help as to what the problem is. The files I am trying to play are downloaded programmes from the BBC iPlayer so they will have DRM protection. I have been able to stream a short sample of these programmes successfully just to make sure everything was working properly, and then proceeded to download the two versions on offer, one for portable players and one for Windows Media Player. Neither of these will play on my PC. I don't know whether there's something I need to do to allow Windows Media Player to play DRM files, but I have checked for updates and am already running version 11 with no updates on offer. I'm surprised the BBC have made it so fiendishly difficult to play these files. Perhaps they prefer people just to stream their programmes instead. Caroline. To unsubscribe from this list, send a blank email to: pc-audio-unsubscr...@pc-audio.org __ Information from ESET Smart Security, version of virus signature database 4566 (20091102) __ The message was checked by ESET Smart Security. http://www.eset.com __ Information from ESET Smart Security, version of virus signature database 4566 (20091102) __ The message was checked by ESET Smart Security. http://www.eset.com __ Information from ESET Smart Security, version of virus signature database 4566 (20091102) __ The message was checked by ESET Smart Security. http://www.eset.com
Re: Problems Playing WMV and MOV Files
Victoria, I was refering to the BBC's Iplayer TV catch up streams which I doubt are available outside of the UK. You do need a pretty fast connection to sustain TV streaming, particularly at the high definition rate which approaches broadcast quality here in the uK. Ray Victoria Vaughan wrote: Ray, Please, What do you mean by Stream TV? Is there a way to find TV programming on internet? Are you, by chance, using Fan Cast? When I tried that, its constant pausing for Rebuffering, drove me crazy! Many thanks! Vicky - Original Message - From: Ray rays-h...@raynetbrm.plus.com To: PC Audio Discussion List pc-audio@pc-audio.org Sent: Monday, November 02, 2009 7:38 PM Subject: RE: Problems Playing WMV and MOV Files Caroline, I omitted to say there is something called Quicktime Alternative which is supposed to make life easier for screen reader users, though it wasn't developped specially for us. I think it allows you to play material outside of the browser rather than the ebbeding imposed by web designers when using Quictime. there is a Wiki on Quicktime Alternative should you want to follow that up, but you seem to be getting along with QT. Must admit it's ages since I sued the IPlayer downloader. I just stream TV programmes now. Often wondered if it's possible to record the video as well as the sound while watching, but not looked into that. Do let us know if you have success getting downloaded programmes to play in WMP. Ray Caroline Ford wrote: Ray, I have at last managed to find a solution of sorts. A download of QuickTime for Windows has at least allowed me to play my MOV file. I am now re-downloading the WMV files in MOV format to be able to play those too as the WMV files still stubbornly refuse to play. I've read through the help on the iPlayer site but it didn't address the problem I have. I think no DRM licences are being downloaded although WMP is set to allow them. It is all rather frustrating, but at least I have found a workaround. As you say, QuickTime is not the most accessible player ever invented, but I have found enough keystrokes to make it usable. I don't think my situation was helped by me still having the old iPlayer Download Manager instead of the newer version. That just shows how long it is since I last tried to download anything from the iPlayer. Strangely enough it didn't even prompt me that I still had an obsolete version of the downloader on my PC and I only found out about it from the article you posted and then the iPlayer help. Definitely a work in progress. Caroline. -Original Message- From: pc-audio-boun...@pc-audio.org [mailto:pc-audio-boun...@pc-audio.org] On Behalf Of Ray Sent: 01 November 2009 22:28 To: PC Audio Discussion List Subject: RE: Problems Playing WMV and MOV Files Caroline, I'm not surprised the Beeb isn't making it easy to play downloaded files in other media players because, after all, the licence you're granted to play these does in the normal way of playing them expire in 28 days or something like that. I wonder though if there is an extra DRM module or plug-in for Windows Media Player that would allow you to play these programs in WMP. The BBC itself might be prepared to answer this question. As an aside I'm rather surprised the Beeb hasn't closed the seeming loop hole where people are downloading radio programmes as that's not what is supposed to happen. there agreement with copyright holders is for 7 days streaming availability after a programme goes out. Still, a bit off the subject I know. Hope you get an answer to this Caroline and I see you've posted this issue on Access-UK so who knows, maybe an answer will yet surface there. Ray Caroline Ford wrote: Ray, Thank you for the advice. I have read the article but it doesn't seem to offer much help as to what the problem is. The files I am trying to play are downloaded programmes from the BBC iPlayer so they will have DRM protection. I have been able to stream a short sample of these programmes successfully just to make sure everything was working properly, and then proceeded to download the two versions on offer, one for portable players and one for Windows Media Player. Neither of these will play on my PC. I don't know whether there's something I need to do to allow Windows Media Player to play DRM files, but I have checked for updates and am already running version 11 with no updates on offer. I'm surprised the BBC have made it so fiendishly difficult to play these files. Perhaps they prefer people just to stream their programmes instead. Caroline. To unsubscribe from this list, send a blank email to: pc-audio-unsubscr...@pc-audio.org __ Information from ESET Smart Security, version of virus signature database 4566 (20091102) __ The message was checked by ESET Smart Security. http://www.eset.com __ Information from
RE: Problems Playing WMV and MOV Files
Ray, I seem to be getting on quite well with QuickTime now. It is a stand-alone application, so you can have an icon for it on your desktop and launch it from there. I think there was some reference to playing files directly from the internet in the documentation I read about it, but this isn't what I wanted to do anyway so I didn't look into that too closely. So far so good though, although one day I do hope I'll have the patience to find out why the WMV files failed so miserably for me. Caroline. -Original Message- From: pc-audio-boun...@pc-audio.org [mailto:pc-audio-boun...@pc-audio.org] On Behalf Of Ray Sent: 03 November 2009 00:38 To: PC Audio Discussion List Subject: RE: Problems Playing WMV and MOV Files Caroline, I omitted to say there is something called Quicktime Alternative which is supposed to make life easier for screen reader users, though it wasn't developped specially for us. I think it allows you to play material outside of the browser rather than the ebbeding imposed by web designers when using Quictime. there is a Wiki on Quicktime Alternative should you want to follow that up, but you seem to be getting along with QT. Must admit it's ages since I sued the IPlayer downloader. I just stream TV programmes now. Often wondered if it's possible to record the video as well as the sound while watching, but not looked into that. Do let us know if you have success getting downloaded programmes to play in WMP. Ray Caroline Ford wrote: Ray, I have at last managed to find a solution of sorts. A download of QuickTime for Windows has at least allowed me to play my MOV file. I am now re-downloading the WMV files in MOV format to be able to play those too as the WMV files still stubbornly refuse to play. I've read through the help on the iPlayer site but it didn't address the problem I have. I think no DRM licences are being downloaded although WMP is set to allow them. It is all rather frustrating, but at least I have found a workaround. As you say, QuickTime is not the most accessible player ever invented, but I have found enough keystrokes to make it usable. I don't think my situation was helped by me still having the old iPlayer Download Manager instead of the newer version. That just shows how long it is since I last tried to download anything from the iPlayer. Strangely enough it didn't even prompt me that I still had an obsolete version of the downloader on my PC and I only found out about it from the article you posted and then the iPlayer help. Definitely a work in progress. Caroline. -Original Message- From: pc-audio-boun...@pc-audio.org [mailto:pc-audio-boun...@pc-audio.org] On Behalf Of Ray Sent: 01 November 2009 22:28 To: PC Audio Discussion List Subject: RE: Problems Playing WMV and MOV Files Caroline, I'm not surprised the Beeb isn't making it easy to play downloaded files in other media players because, after all, the licence you're granted to play these does in the normal way of playing them expire in 28 days or something like that. I wonder though if there is an extra DRM module or plug-in for Windows Media Player that would allow you to play these programs in WMP. The BBC itself might be prepared to answer this question. As an aside I'm rather surprised the Beeb hasn't closed the seeming loop hole where people are downloading radio programmes as that's not what is supposed to happen. there agreement with copyright holders is for 7 days streaming availability after a programme goes out. Still, a bit off the subject I know. Hope you get an answer to this Caroline and I see you've posted this issue on Access-UK so who knows, maybe an answer will yet surface there. Ray Caroline Ford wrote: Ray, Thank you for the advice. I have read the article but it doesn't seem to offer much help as to what the problem is. The files I am trying to play are downloaded programmes from the BBC iPlayer so they will have DRM protection. I have been able to stream a short sample of these programmes successfully just to make sure everything was working properly, and then proceeded to download the two versions on offer, one for portable players and one for Windows Media Player. Neither of these will play on my PC. I don't know whether there's something I need to do to allow Windows Media Player to play DRM files, but I have checked for updates and am already running version 11 with no updates on offer. I'm surprised the BBC have made it so fiendishly difficult to play these files. Perhaps they prefer people just to stream their programmes instead. Caroline. To unsubscribe from this list, send a blank email to: pc-audio-unsubscr...@pc-audio.org __ Information from ESET Smart Security, version of virus signature database 4566 (20091102) __ The message was checked by ESET Smart Security. http://www.eset.com __ Information from ESET Smart Security, version of virus signature database 4566 (20091102
RE: Problems Playing WMV and MOV Files
Ray, I have at last managed to find a solution of sorts. A download of QuickTime for Windows has at least allowed me to play my MOV file. I am now re-downloading the WMV files in MOV format to be able to play those too as the WMV files still stubbornly refuse to play. I've read through the help on the iPlayer site but it didn't address the problem I have. I think no DRM licences are being downloaded although WMP is set to allow them. It is all rather frustrating, but at least I have found a workaround. As you say, QuickTime is not the most accessible player ever invented, but I have found enough keystrokes to make it usable. I don't think my situation was helped by me still having the old iPlayer Download Manager instead of the newer version. That just shows how long it is since I last tried to download anything from the iPlayer. Strangely enough it didn't even prompt me that I still had an obsolete version of the downloader on my PC and I only found out about it from the article you posted and then the iPlayer help. Definitely a work in progress. Caroline. -Original Message- From: pc-audio-boun...@pc-audio.org [mailto:pc-audio-boun...@pc-audio.org] On Behalf Of Ray Sent: 01 November 2009 22:28 To: PC Audio Discussion List Subject: RE: Problems Playing WMV and MOV Files Caroline, I'm not surprised the Beeb isn't making it easy to play downloaded files in other media players because, after all, the licence you're granted to play these does in the normal way of playing them expire in 28 days or something like that. I wonder though if there is an extra DRM module or plug-in for Windows Media Player that would allow you to play these programs in WMP. The BBC itself might be prepared to answer this question. As an aside I'm rather surprised the Beeb hasn't closed the seeming loop hole where people are downloading radio programmes as that's not what is supposed to happen. there agreement with copyright holders is for 7 days streaming availability after a programme goes out. Still, a bit off the subject I know. Hope you get an answer to this Caroline and I see you've posted this issue on Access-UK so who knows, maybe an answer will yet surface there. Ray Caroline Ford wrote: Ray, Thank you for the advice. I have read the article but it doesn't seem to offer much help as to what the problem is. The files I am trying to play are downloaded programmes from the BBC iPlayer so they will have DRM protection. I have been able to stream a short sample of these programmes successfully just to make sure everything was working properly, and then proceeded to download the two versions on offer, one for portable players and one for Windows Media Player. Neither of these will play on my PC. I don't know whether there's something I need to do to allow Windows Media Player to play DRM files, but I have checked for updates and am already running version 11 with no updates on offer. I'm surprised the BBC have made it so fiendishly difficult to play these files. Perhaps they prefer people just to stream their programmes instead. Caroline. To unsubscribe from this list, send a blank email to: pc-audio-unsubscr...@pc-audio.org __ Information from ESET Smart Security, version of virus signature database 4566 (20091102) __ The message was checked by ESET Smart Security. http://www.eset.com __ Information from ESET Smart Security, version of virus signature database 4566 (20091102) __ The message was checked by ESET Smart Security. http://www.eset.com __ Information from ESET Smart Security, version of virus signature database 4566 (20091102) __ The message was checked by ESET Smart Security. http://www.eset.com To unsubscribe from this list, send a blank email to: pc-audio-unsubscr...@pc-audio.org
RE: Problems Playing WMV and MOV Files
Caroline, I omitted to say there is something called Quicktime Alternative which is supposed to make life easier for screen reader users, though it wasn't developped specially for us. I think it allows you to play material outside of the browser rather than the ebbeding imposed by web designers when using Quictime. there is a Wiki on Quicktime Alternative should you want to follow that up, but you seem to be getting along with QT. Must admit it's ages since I sued the IPlayer downloader. I just stream TV programmes now. Often wondered if it's possible to record the video as well as the sound while watching, but not looked into that. Do let us know if you have success getting downloaded programmes to play in WMP. Ray Caroline Ford wrote: Ray, I have at last managed to find a solution of sorts. A download of QuickTime for Windows has at least allowed me to play my MOV file. I am now re-downloading the WMV files in MOV format to be able to play those too as the WMV files still stubbornly refuse to play. I've read through the help on the iPlayer site but it didn't address the problem I have. I think no DRM licences are being downloaded although WMP is set to allow them. It is all rather frustrating, but at least I have found a workaround. As you say, QuickTime is not the most accessible player ever invented, but I have found enough keystrokes to make it usable. I don't think my situation was helped by me still having the old iPlayer Download Manager instead of the newer version. That just shows how long it is since I last tried to download anything from the iPlayer. Strangely enough it didn't even prompt me that I still had an obsolete version of the downloader on my PC and I only found out about it from the article you posted and then the iPlayer help. Definitely a work in progress. Caroline. -Original Message- From: pc-audio-boun...@pc-audio.org [mailto:pc-audio-boun...@pc-audio.org] On Behalf Of Ray Sent: 01 November 2009 22:28 To: PC Audio Discussion List Subject: RE: Problems Playing WMV and MOV Files Caroline, I'm not surprised the Beeb isn't making it easy to play downloaded files in other media players because, after all, the licence you're granted to play these does in the normal way of playing them expire in 28 days or something like that. I wonder though if there is an extra DRM module or plug-in for Windows Media Player that would allow you to play these programs in WMP. The BBC itself might be prepared to answer this question. As an aside I'm rather surprised the Beeb hasn't closed the seeming loop hole where people are downloading radio programmes as that's not what is supposed to happen. there agreement with copyright holders is for 7 days streaming availability after a programme goes out. Still, a bit off the subject I know. Hope you get an answer to this Caroline and I see you've posted this issue on Access-UK so who knows, maybe an answer will yet surface there. Ray Caroline Ford wrote: Ray, Thank you for the advice. I have read the article but it doesn't seem to offer much help as to what the problem is. The files I am trying to play are downloaded programmes from the BBC iPlayer so they will have DRM protection. I have been able to stream a short sample of these programmes successfully just to make sure everything was working properly, and then proceeded to download the two versions on offer, one for portable players and one for Windows Media Player. Neither of these will play on my PC. I don't know whether there's something I need to do to allow Windows Media Player to play DRM files, but I have checked for updates and am already running version 11 with no updates on offer. I'm surprised the BBC have made it so fiendishly difficult to play these files. Perhaps they prefer people just to stream their programmes instead. Caroline. To unsubscribe from this list, send a blank email to: pc-audio-unsubscr...@pc-audio.org __ Information from ESET Smart Security, version of virus signature database 4566 (20091102) __ The message was checked by ESET Smart Security. http://www.eset.com __ Information from ESET Smart Security, version of virus signature database 4566 (20091102) __ The message was checked by ESET Smart Security. http://www.eset.com __ Information from ESET Smart Security, version of virus signature database 4566 (20091102) __ The message was checked by ESET Smart Security. http://www.eset.com To unsubscribe from this list, send a blank email to: pc-audio-unsubscr...@pc-audio.org To unsubscribe from this list, send a blank email to: pc-audio-unsubscr...@pc-audio.org
RE: Problems Playing WMV and MOV Files
Ray, Thank you for the advice. I have read the article but it doesn't seem to offer much help as to what the problem is. The files I am trying to play are downloaded programmes from the BBC iPlayer so they will have DRM protection. I have been able to stream a short sample of these programmes successfully just to make sure everything was working properly, and then proceeded to download the two versions on offer, one for portable players and one for Windows Media Player. Neither of these will play on my PC. I don't know whether there's something I need to do to allow Windows Media Player to play DRM files, but I have checked for updates and am already running version 11 with no updates on offer. I'm surprised the BBC have made it so fiendishly difficult to play these files. Perhaps they prefer people just to stream their programmes instead. Caroline. -Original Message- From: pc-audio-boun...@pc-audio.org [mailto:pc-audio-boun...@pc-audio.org] On Behalf Of Ray Sent: 01 November 2009 02:06 To: PC Audio Discussion List Subject: Re: Problems Playing WMV and MOV Files It's only a guess, but I imagine you need possibly an updated codec for the WMV files installed for Windows Media player.there's a Wiki at: http://en.wikipedia.org/wiki/Windows_Media_Video#Players MOV is an Apple format and should play in the Windows version of Quicktime, which does handle quite a few file types. Not the most straightforwardly accessible player as you can usually only navigate through a file after stoping play first - with the space bar I think. HTH. Ray Caroline Ford wrote: Hello, I have several files on my PC which I was hoping to be able to play in Windows Media Player, but neither the WMV nor MOV files will play on my Vista laptop. Windows Media Player returns an error telling me that my sound card may need to be updated or isn't installed properly, but I don't think this is the case as I have been able to stream part of the TV programs which these files contain from the internet. Does anyone know whether I need a plug-in for Media Player to allow these files to play, or do I need a different program altogether, and if so, which one? I have looked on the internet and have found reference to Apple QuickTime and Silverlight, but I'm not sure whether either of these would be suitable. Thanks, Caroline. To unsubscribe from this list, send a blank email to: pc-audio-unsubscr...@pc-audio.org To unsubscribe from this list, send a blank email to: pc-audio-unsubscr...@pc-audio.org __ Information from ESET Smart Security, version of virus signature database 4561 (20091031) __ The message was checked by ESET Smart Security. http://www.eset.com __ Information from ESET Smart Security, version of virus signature database 4563 (20091101) __ The message was checked by ESET Smart Security. http://www.eset.com To unsubscribe from this list, send a blank email to: pc-audio-unsubscr...@pc-audio.org
RE: Problems Playing WMV and MOV Files
Caroline, I'm not surprised the Beeb isn't making it easy to play downloaded files in other media players because, after all, the licence you're granted to play these does in the normal way of playing them expire in 28 days or something like that. I wonder though if there is an extra DRM module or plug-in for Windows Media Player that would allow you to play these programs in WMP. The BBC itself might be prepared to answer this question. As an aside I'm rather surprised the Beeb hasn't closed the seeming loop hole where people are downloading radio programmes as that's not what is supposed to happen. there agreement with copyright holders is for 7 days streaming availability after a programme goes out. Still, a bit off the subject I know. Hope you get an answer to this Caroline and I see you've posted this issue on Access-UK so who knows, maybe an answer will yet surface there. Ray Caroline Ford wrote: Ray, Thank you for the advice. I have read the article but it doesn't seem to offer much help as to what the problem is. The files I am trying to play are downloaded programmes from the BBC iPlayer so they will have DRM protection. I have been able to stream a short sample of these programmes successfully just to make sure everything was working properly, and then proceeded to download the two versions on offer, one for portable players and one for Windows Media Player. Neither of these will play on my PC. I don't know whether there's something I need to do to allow Windows Media Player to play DRM files, but I have checked for updates and am already running version 11 with no updates on offer. I'm surprised the BBC have made it so fiendishly difficult to play these files. Perhaps they prefer people just to stream their programmes instead. Caroline. To unsubscribe from this list, send a blank email to: pc-audio-unsubscr...@pc-audio.org
RE: Problems Playing WMV and MOV Files
In addition to my last message re. playing BBc IPlayer files in WMP, here's what part of a Wiki article has to say: One of the key features of the original iPlayer download service was the use of peer-to-peer technology to enable the distribution of large video files (i.e. TV programmes)to scale effectively. Once downloaded, the content was only playable within the iPlayer itself or Windows Media Player 10 or 11, and digital rights management. In December 2008 the BBC moved to an Adobe AIR based client that downloaded content via HTTP rather than P2P. The new system replaced the Windows DRM system with Adobe's own. (DRM) software will prevent it being directly copied to another medium (e.g. another computer or CD-ROM). Additionally, the DRM allows the BBC to decide how long the programmes remain watchable. Programmes will be available for download for seven days following broadcast. Once a programme is downloaded a user will have thirty days to start watching it. Once a user starts to watch a programme, it will continue to be available for the next seven days. These limitations do not apply to viewers using the online streaming service. More at: http://en.wikipedia.org/wiki/BBC_iPlayer#DRM_criticism Ray Caroline Ford wrote: Ray, Thank you for the advice. I have read the article but it doesn't seem to offer much help as to what the problem is. The files I am trying to play are downloaded programmes from the BBC iPlayer so they will have DRM protection. I have been able to stream a short sample of these programmes successfully just to make sure everything was working properly, and then proceeded to download the two versions on offer, one for portable players and one for Windows Media Player. Neither of these will play on my PC. I don't know whether there's something I need to do to allow Windows Media Player to play DRM files, but I have checked for updates and am already running version 11 with no updates on offer. I'm surprised the BBC have made it so fiendishly difficult to play these files. Perhaps they prefer people just to stream their programmes instead. Caroline. -Original Message- From: pc-audio-boun...@pc-audio.org [mailto:pc-audio-boun...@pc-audio.org] On Behalf Of Ray Sent: 01 November 2009 02:06 To: PC Audio Discussion List Subject: Re: Problems Playing WMV and MOV Files It's only a guess, but I imagine you need possibly an updated codec for the WMV files installed for Windows Media player.there's a Wiki at: http://en.wikipedia.org/wiki/Windows_Media_Video#Players MOV is an Apple format and should play in the Windows version of Quicktime, which does handle quite a few file types. Not the most straightforwardly accessible player as you can usually only navigate through a file after stoping play first - with the space bar I think. HTH. Ray Caroline Ford wrote: Hello, I have several files on my PC which I was hoping to be able to play in Windows Media Player, but neither the WMV nor MOV files will play on my Vista laptop. Windows Media Player returns an error telling me that my sound card may need to be updated or isn't installed properly, but I don't think this is the case as I have been able to stream part of the TV programs which these files contain from the internet. Does anyone know whether I need a plug-in for Media Player to allow these files to play, or do I need a different program altogether, and if so, which one? I have looked on the internet and have found reference to Apple QuickTime and Silverlight, but I'm not sure whether either of these would be suitable. Thanks, Caroline. To unsubscribe from this list, send a blank email to: pc-audio-unsubscr...@pc-audio.org To unsubscribe from this list, send a blank email to: pc-audio-unsubscr...@pc-audio.org __ Information from ESET Smart Security, version of virus signature database 4561 (20091031) __ The message was checked by ESET Smart Security. http://www.eset.com __ Information from ESET Smart Security, version of virus signature database 4563 (20091101) __ The message was checked by ESET Smart Security. http://www.eset.com To unsubscribe from this list, send a blank email to: pc-audio-unsubscr...@pc-audio.org To unsubscribe from this list, send a blank email to: pc-audio-unsubscr...@pc-audio.org
Re: Problems Playing WMV and MOV Files
It's only a guess, but I imagine you need possibly an updated codec for the WMV files installed for Windows Media player.there's a Wiki at: http://en.wikipedia.org/wiki/Windows_Media_Video#Players MOV is an Apple format and should play in the Windows version of Quicktime, which does handle quite a few file types. Not the most straightforwardly accessible player as you can usually only navigate through a file after stoping play first - with the space bar I think. HTH. Ray Caroline Ford wrote: Hello, I have several files on my PC which I was hoping to be able to play in Windows Media Player, but neither the WMV nor MOV files will play on my Vista laptop. Windows Media Player returns an error telling me that my sound card may need to be updated or isn't installed properly, but I don't think this is the case as I have been able to stream part of the TV programs which these files contain from the internet. Does anyone know whether I need a plug-in for Media Player to allow these files to play, or do I need a different program altogether, and if so, which one? I have looked on the internet and have found reference to Apple QuickTime and Silverlight, but I'm not sure whether either of these would be suitable. Thanks, Caroline. To unsubscribe from this list, send a blank email to: pc-audio-unsubscr...@pc-audio.org To unsubscribe from this list, send a blank email to: pc-audio-unsubscr...@pc-audio.org