Hi dane, thanks for your message. my computer crashed a few days ago, and it had to be brought back with the recovery disc. this meant that i lost several programmes. i had been using sound taxi to convert audible files in to mp3. sound taxi uses itunes. itunes was one of the programmes i had to reinstall. sound taxi can't use the itunes i now have loaded. now when i call up itunes, it says that it can't reach the itunes library, as it was created by a newer version of itunes. presumably, it means a newer version than the one i have now installed. why the library from the previous version of itunes is still hanging about, i don't know. well, there it is. i have sent a message to audible. the first message i sent they answered quickly. they asked me a number of questions, which i answered in my second message. they also suggested that we might find it quicker to gets things right, by phone. however, when i have spoken to audible in the past, i have found them difficult to understand, especially as the person at the other end is always to quiet. i don't know what to do. i wondered if there is some way of destroying the library from the previous version of itunes. perhaps then it would look for its own library. brian.

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