Re: Do you use votes on Bugzilla tickets to help you make decisions?

2023-09-05 Thread Nate Graham

Yes, I botched the communication on this, my apologies about that.

Voting has now been disabled on Bugzilla. We are investigating ways to 
make the CC count affect the bug janitor's automatic priority 
categorization in its stead.


Nate



On 9/3/23 15:45, Elvis Stansvik wrote:

I noticed today that my votes on some bugs had been removed. Visiting
the bugs I see there's no longer any way to vote.

So I guess as a result of this discussion, voting was disabled on some products?

No problem with me, but would have been nice with some sort of
announcement (sorry if I missed it!)

Elvis

Den fre 4 aug. 2023 kl 23:55 skrev Harald Sitter :


Never looked at them. Never seen the benefit.

On Fri, Aug 4, 2023 at 3:53 PM Nate Graham  wrote:


Hello folks!

I often find myself explaining to users that votes on Bugzilla tickets
are generally meaningless and not used by most developers to help
prioritize work. After I explain this, they generally express surprise,
as it's not obvious.

I find myself wondering whether it would make sense to disable the
voting feature by default to avoid giving our users this false impression.

So if you *do* take user votes into consideration when determining what
tickets to prioritize, I'd like to hear from you!


Nate


Re: Do you use votes on Bugzilla tickets to help you make decisions?

2023-09-04 Thread Albert Astals Cid
El diumenge, 3 de setembre de 2023, a les 23:45:50 (CEST), Elvis Stansvik va 
escriure:
> I noticed today that my votes on some bugs had been removed. Visiting
> the bugs I see there's no longer any way to vote.
> 
> So I guess as a result of this discussion, voting was disabled on some
> products?
> 
> No problem with me, but would have been nice with some sort of
> announcement (sorry if I missed it!)

I'm with Elvis.

Why were votes removed? Or was this a mistake?

The discussion here was IMO not conclusive.

And even if it was, it needs to be announced before it happens.

Otherwise we have 0 knowledge of what's going on and have no way to answer our 
users when they start complaining of why the votes are gone.

Albert

> 
> Elvis
> 
> Den fre 4 aug. 2023 kl 23:55 skrev Harald Sitter :
> > Never looked at them. Never seen the benefit.
> > 
> > On Fri, Aug 4, 2023 at 3:53 PM Nate Graham  wrote:
> > > Hello folks!
> > > 
> > > I often find myself explaining to users that votes on Bugzilla tickets
> > > are generally meaningless and not used by most developers to help
> > > prioritize work. After I explain this, they generally express surprise,
> > > as it's not obvious.
> > > 
> > > I find myself wondering whether it would make sense to disable the
> > > voting feature by default to avoid giving our users this false
> > > impression.
> > > 
> > > So if you *do* take user votes into consideration when determining what
> > > tickets to prioritize, I'd like to hear from you!
> > > 
> > > 
> > > Nate






Re: Do you use votes on Bugzilla tickets to help you make decisions?

2023-09-03 Thread Elvis Stansvik
I noticed today that my votes on some bugs had been removed. Visiting
the bugs I see there's no longer any way to vote.

So I guess as a result of this discussion, voting was disabled on some products?

No problem with me, but would have been nice with some sort of
announcement (sorry if I missed it!)

Elvis

Den fre 4 aug. 2023 kl 23:55 skrev Harald Sitter :
>
> Never looked at them. Never seen the benefit.
>
> On Fri, Aug 4, 2023 at 3:53 PM Nate Graham  wrote:
> >
> > Hello folks!
> >
> > I often find myself explaining to users that votes on Bugzilla tickets
> > are generally meaningless and not used by most developers to help
> > prioritize work. After I explain this, they generally express surprise,
> > as it's not obvious.
> >
> > I find myself wondering whether it would make sense to disable the
> > voting feature by default to avoid giving our users this false impression.
> >
> > So if you *do* take user votes into consideration when determining what
> > tickets to prioritize, I'd like to hear from you!
> >
> >
> > Nate


Re: Do you use votes on Bugzilla tickets to help you make decisions?

2023-08-06 Thread Martin Steigerwald
Natalie Clarius - 05.08.23, 17:57:00 CEST:
> I find it a useful indication of how common an issue really is and
> hence how important it is to solve, and am surprised that some would
> not. How else are users supposed to express that a bug affects them,
> without creating duplicates and "me too" comments which I as a
> submitter would think of as spammy?

As (almost entirely) a user of KDE who did quite a bit of reporting of 
bugs himself I can relate to that.

A duplicate shows that a user probably did not search enough whether 
their bug is already reported. So I wonder how a duplicate would be a 
better indicator than a vote, cause how is a user who finds the original 
bug supposed to indicate they are affected as well? By a comment?

On the other side requiring a comment for a vote might be a good idea as 
a vote can basically mean anything of the following:

1. I am affected by this bug.
2. I am not affected but would be cool to have it fixed.
3. I am just voting anyway just out of fun or cause I can.
4. Maybe something else I did not think of.

Or maybe it would be a good idea to use votes only for the first reason 
to get a measure of how many users are affected. I think it could be 
interesting to learn whether a bug is a corner case or affects many users 
without having a ton of comments that basically all say the same.

That would require putting some explanation what votes are meant for at 
the place where the voting happens. Or rename "vote" to "I am affected as 
well" or something like that.

However if in practice voting numbers are found to by meaning less, then 
it would be good to do away with voting, unless a clarification what a 
vote is meant for helps. But I am not sure how accurate they are. Do 
votes actually give a good indication of how wide spread a bug is or are 
they more or less bogus? You, Natalie, find them a useful indication. How 
about others?

Are there ways to make votes more useful even?

Just as an invitation to think beyond a binary yes/no answer to the 
question in the subject: "Do you use votes on Bugzilla tickets to help 
you make decisions?"

Best,
-- 
Martin




Re: Do you use votes on Bugzilla tickets to help you make decisions?

2023-08-05 Thread Natalie Clarius
 
I find it a useful indication of how common an issue really is and hence how 
important it is to solve, and am surprised that some would not. How else are 
users supposed to express that a bug affects them, without creating duplicates 
and "me too" comments which I as a submitter would think of as spammy?
Am Samstag, 5. August 2023 um 13:00:24 MESZ hat 
 Folgendes geschrieben:  
 
 Send Plasma-devel mailing list submissions to
    plasma-devel@kde.org

To subscribe or unsubscribe via the World Wide Web, visit
    https://mail.kde.org/mailman/listinfo/plasma-devel
or, via email, send a message with subject or body 'help' to
    plasma-devel-requ...@kde.org

You can reach the person managing the list at
    plasma-devel-ow...@kde.org

When replying, please edit your Subject line so it is more specific
than "Re: Contents of Plasma-devel digest..."


Today's Topics:

  1. Do you use votes on Bugzilla tickets to help you make
      decisions? (Nate Graham)
  2. Re: Do you use votes on Bugzilla tickets to help you make
      decisions? (Fusion Future)
  3. Plasma plasma-desktop 5.27.7.1 update (Jonathan Riddell)
  4. Re: Do you use votes on Bugzilla tickets to help you make
      decisions? (Harald Sitter)


--

Message: 1
Date: Fri, 4 Aug 2023 07:52:36 -0600
From: Nate Graham 
To: kde-devel , Plasma 
Subject: Do you use votes on Bugzilla tickets to help you make
    decisions?
Message-ID: 
Content-Type: text/plain; charset=UTF-8; format=flowed

Hello folks!

I often find myself explaining to users that votes on Bugzilla tickets 
are generally meaningless and not used by most developers to help 
prioritize work. After I explain this, they generally express surprise, 
as it's not obvious.

I find myself wondering whether it would make sense to disable the 
voting feature by default to avoid giving our users this false impression.

So if you *do* take user votes into consideration when determining what 
tickets to prioritize, I'd like to hear from you!


Nate


--

Message: 2
Date: Fri, 4 Aug 2023 21:57:16 +0800
From: Fusion Future 
To: Nate Graham , kde-devel , Plasma
    
Subject: Re: Do you use votes on Bugzilla tickets to help you make
    decisions?
Message-ID: <157fcc1b-c3d6-40b7-aa44-d05baa0ea...@gmail.com>
Content-Type: text/plain; charset=UTF-8; format=flowed

I do vote on Bugzilla, but given the limited development resource, I 
find vote less useful than the number of duplicates or CCs.


--

Message: 3
Date: Fri, 4 Aug 2023 15:42:45 +0100
From: Jonathan Riddell 
To: kde-annou...@kde.org, KDE release coordination
    ,  plasma-devel 
Subject: Plasma plasma-desktop 5.27.7.1 update
Message-ID:
    
Content-Type: text/plain; charset="utf-8"

plasma-desktop now has plasma-desktop-5.27.7.1 tar available to download
for packaging
sha256sum: 51626674ce4324ac424fded716862da967e6b33a898108b49fa27a7896d1bec2
Git commit: d9f39abdb402a81465dca79c791a229778e97efb

https://kde.org/info/plasma-5.27.7/
-- next part --
An HTML attachment was scrubbed...
URL: 
<http://mail.kde.org/pipermail/plasma-devel/attachments/20230804/4d07705f/attachment-0001.htm>

--

Message: 4
Date: Fri, 4 Aug 2023 23:55:26 +0200
From: Harald Sitter 
To: kde-devel 
Cc: Plasma 
Subject: Re: Do you use votes on Bugzilla tickets to help you make
    decisions?
Message-ID:
    
Content-Type: text/plain; charset="UTF-8"

Never looked at them. Never seen the benefit.

On Fri, Aug 4, 2023 at 3:53 PM Nate Graham  wrote:
>
> Hello folks!
>
> I often find myself explaining to users that votes on Bugzilla tickets
> are generally meaningless and not used by most developers to help
> prioritize work. After I explain this, they generally express surprise,
> as it's not obvious.
>
> I find myself wondering whether it would make sense to disable the
> voting feature by default to avoid giving our users this false impression.
>
> So if you *do* take user votes into consideration when determining what
> tickets to prioritize, I'd like to hear from you!
>
>
> Nate


--

Subject: Digest Footer

___
Plasma-devel mailing list
Plasma-devel@kde.org
https://mail.kde.org/mailman/listinfo/plasma-devel


--

End of Plasma-devel Digest, Vol 182, Issue 4

  

Re: Do you use votes on Bugzilla tickets to help you make decisions?

2023-08-05 Thread Natalie Clarius
 Looks like my first message didn't make it into the list yet, this was in 
response to my:
> I find it a useful indication of how common an issue really is and hence how 
> important it is to solve, and am surprised that some would not. How else are 
> users supposed to express that a bug affects them, without creating 
> duplicates and "me too" comments which I as a submitter would think of as 
> spammy?

Re. "I am an adult, I can set my own priorities"; I can see how that rationale 
applies to contributors who do this for fun, but at least as far as I'm 
concerned, I want an objective indication of what tasks have priority, and 
minimum number of peope affected as indicated by votes is one such measure.
Am Samstag, 5. August 2023 um 20:00:13 MESZ hat Natalie Clarius 
 Folgendes geschrieben:  
 
 OTOH, if the reality is that many developers don't and won't consider votes, 
it may be better to turn the feature off after all to indicate that it has no 
value and users are expected to duplicate reports if they want their feedback 
to be considered.
   Am Samstag, 5. August 2023 um 13:00:24 MESZ hat plasma-devel-requ...@kde.org 
 Folgendes geschrieben:  
 
 Send Plasma-devel mailing list submissions to
    plasma-devel@kde.org

To subscribe or unsubscribe via the World Wide Web, visit
    https://mail.kde.org/mailman/listinfo/plasma-devel
or, via email, send a message with subject or body 'help' to
    plasma-devel-requ...@kde.org

You can reach the person managing the list at
    plasma-devel-ow...@kde.org

When replying, please edit your Subject line so it is more specific
than "Re: Contents of Plasma-devel digest..."


Today's Topics:

  1. Do you use votes on Bugzilla tickets to help you make
      decisions? (Nate Graham)
  2. Re: Do you use votes on Bugzilla tickets to help you make
      decisions? (Fusion Future)
  3. Plasma plasma-desktop 5.27.7.1 update (Jonathan Riddell)
  4. Re: Do you use votes on Bugzilla tickets to help you make
      decisions? (Harald Sitter)


--

Message: 1
Date: Fri, 4 Aug 2023 07:52:36 -0600
From: Nate Graham 
To: kde-devel , Plasma 
Subject: Do you use votes on Bugzilla tickets to help you make
    decisions?
Message-ID: 
Content-Type: text/plain; charset=UTF-8; format=flowed

Hello folks!

I often find myself explaining to users that votes on Bugzilla tickets 
are generally meaningless and not used by most developers to help 
prioritize work. After I explain this, they generally express surprise, 
as it's not obvious.

I find myself wondering whether it would make sense to disable the 
voting feature by default to avoid giving our users this false impression.

So if you *do* take user votes into consideration when determining what 
tickets to prioritize, I'd like to hear from you!


Nate


--

Message: 2
Date: Fri, 4 Aug 2023 21:57:16 +0800
From: Fusion Future 
To: Nate Graham , kde-devel , Plasma
    
Subject: Re: Do you use votes on Bugzilla tickets to help you make
    decisions?
Message-ID: <157fcc1b-c3d6-40b7-aa44-d05baa0ea...@gmail.com>
Content-Type: text/plain; charset=UTF-8; format=flowed

I do vote on Bugzilla, but given the limited development resource, I 
find vote less useful than the number of duplicates or CCs.


--

Message: 3
Date: Fri, 4 Aug 2023 15:42:45 +0100
From: Jonathan Riddell 
To: kde-annou...@kde.org, KDE release coordination
    ,  plasma-devel 
Subject: Plasma plasma-desktop 5.27.7.1 update
Message-ID:
    
Content-Type: text/plain; charset="utf-8"

plasma-desktop now has plasma-desktop-5.27.7.1 tar available to download
for packaging
sha256sum: 51626674ce4324ac424fded716862da967e6b33a898108b49fa27a7896d1bec2
Git commit: d9f39abdb402a81465dca79c791a229778e97efb

https://kde.org/info/plasma-5.27.7/
-- next part --
An HTML attachment was scrubbed...
URL: 
<http://mail.kde.org/pipermail/plasma-devel/attachments/20230804/4d07705f/attachment-0001.htm>

--

Message: 4
Date: Fri, 4 Aug 2023 23:55:26 +0200
From: Harald Sitter 
To: kde-devel 
Cc: Plasma 
Subject: Re: Do you use votes on Bugzilla tickets to help you make
    decisions?
Message-ID:
    
Content-Type: text/plain; charset="UTF-8"

Never looked at them. Never seen the benefit.

On Fri, Aug 4, 2023 at 3:53 PM Nate Graham  wrote:
>
> Hello folks!
>
> I often find myself explaining to users that votes on Bugzilla tickets
> are generally meaningless and not used by most developers to help
> prioritize work. After I explain this, they generally express surprise,
> as it's not obvious.
>
> I find myself wondering whether it would make sense to disable the
> voting feature by default to avoid giving our users this false impression.
>
> So if you *do* take user votes into consideration when determining what

Re: Do you use votes on Bugzilla tickets to help you make decisions?

2023-08-05 Thread Natalie Clarius
OTOH, if the reality is that many developers don't and won't consider votes, it 
may be better to turn the feature off after all to indicate that it has no 
value and users are expected to duplicate reports if they want their feedback 
to be considered.
   Am Samstag, 5. August 2023 um 13:00:24 MESZ hat plasma-devel-requ...@kde.org 
 Folgendes geschrieben:  
 
 Send Plasma-devel mailing list submissions to
    plasma-devel@kde.org

To subscribe or unsubscribe via the World Wide Web, visit
    https://mail.kde.org/mailman/listinfo/plasma-devel
or, via email, send a message with subject or body 'help' to
    plasma-devel-requ...@kde.org

You can reach the person managing the list at
    plasma-devel-ow...@kde.org

When replying, please edit your Subject line so it is more specific
than "Re: Contents of Plasma-devel digest..."


Today's Topics:

  1. Do you use votes on Bugzilla tickets to help you make
      decisions? (Nate Graham)
  2. Re: Do you use votes on Bugzilla tickets to help you make
      decisions? (Fusion Future)
  3. Plasma plasma-desktop 5.27.7.1 update (Jonathan Riddell)
  4. Re: Do you use votes on Bugzilla tickets to help you make
      decisions? (Harald Sitter)


--

Message: 1
Date: Fri, 4 Aug 2023 07:52:36 -0600
From: Nate Graham 
To: kde-devel , Plasma 
Subject: Do you use votes on Bugzilla tickets to help you make
    decisions?
Message-ID: 
Content-Type: text/plain; charset=UTF-8; format=flowed

Hello folks!

I often find myself explaining to users that votes on Bugzilla tickets 
are generally meaningless and not used by most developers to help 
prioritize work. After I explain this, they generally express surprise, 
as it's not obvious.

I find myself wondering whether it would make sense to disable the 
voting feature by default to avoid giving our users this false impression.

So if you *do* take user votes into consideration when determining what 
tickets to prioritize, I'd like to hear from you!


Nate


--

Message: 2
Date: Fri, 4 Aug 2023 21:57:16 +0800
From: Fusion Future 
To: Nate Graham , kde-devel , Plasma
    
Subject: Re: Do you use votes on Bugzilla tickets to help you make
    decisions?
Message-ID: <157fcc1b-c3d6-40b7-aa44-d05baa0ea...@gmail.com>
Content-Type: text/plain; charset=UTF-8; format=flowed

I do vote on Bugzilla, but given the limited development resource, I 
find vote less useful than the number of duplicates or CCs.


--

Message: 3
Date: Fri, 4 Aug 2023 15:42:45 +0100
From: Jonathan Riddell 
To: kde-annou...@kde.org, KDE release coordination
    ,  plasma-devel 
Subject: Plasma plasma-desktop 5.27.7.1 update
Message-ID:
    
Content-Type: text/plain; charset="utf-8"

plasma-desktop now has plasma-desktop-5.27.7.1 tar available to download
for packaging
sha256sum: 51626674ce4324ac424fded716862da967e6b33a898108b49fa27a7896d1bec2
Git commit: d9f39abdb402a81465dca79c791a229778e97efb

https://kde.org/info/plasma-5.27.7/
-- next part --
An HTML attachment was scrubbed...
URL: 
<http://mail.kde.org/pipermail/plasma-devel/attachments/20230804/4d07705f/attachment-0001.htm>

--

Message: 4
Date: Fri, 4 Aug 2023 23:55:26 +0200
From: Harald Sitter 
To: kde-devel 
Cc: Plasma 
Subject: Re: Do you use votes on Bugzilla tickets to help you make
    decisions?
Message-ID:
    
Content-Type: text/plain; charset="UTF-8"

Never looked at them. Never seen the benefit.

On Fri, Aug 4, 2023 at 3:53 PM Nate Graham  wrote:
>
> Hello folks!
>
> I often find myself explaining to users that votes on Bugzilla tickets
> are generally meaningless and not used by most developers to help
> prioritize work. After I explain this, they generally express surprise,
> as it's not obvious.
>
> I find myself wondering whether it would make sense to disable the
> voting feature by default to avoid giving our users this false impression.
>
> So if you *do* take user votes into consideration when determining what
> tickets to prioritize, I'd like to hear from you!
>
>
> Nate


--

Subject: Digest Footer

___
Plasma-devel mailing list
Plasma-devel@kde.org
https://mail.kde.org/mailman/listinfo/plasma-devel


--

End of Plasma-devel Digest, Vol 182, Issue 4

  

Re: Do you use votes on Bugzilla tickets to help you make decisions?

2023-08-04 Thread Harald Sitter
Never looked at them. Never seen the benefit.

On Fri, Aug 4, 2023 at 3:53 PM Nate Graham  wrote:
>
> Hello folks!
>
> I often find myself explaining to users that votes on Bugzilla tickets
> are generally meaningless and not used by most developers to help
> prioritize work. After I explain this, they generally express surprise,
> as it's not obvious.
>
> I find myself wondering whether it would make sense to disable the
> voting feature by default to avoid giving our users this false impression.
>
> So if you *do* take user votes into consideration when determining what
> tickets to prioritize, I'd like to hear from you!
>
>
> Nate


Re: Do you use votes on Bugzilla tickets to help you make decisions?

2023-08-04 Thread Fusion Future
I do vote on Bugzilla, but given the limited development resource, I 
find vote less useful than the number of duplicates or CCs.


Do you use votes on Bugzilla tickets to help you make decisions?

2023-08-04 Thread Nate Graham

Hello folks!

I often find myself explaining to users that votes on Bugzilla tickets 
are generally meaningless and not used by most developers to help 
prioritize work. After I explain this, they generally express surprise, 
as it's not obvious.


I find myself wondering whether it would make sense to disable the 
voting feature by default to avoid giving our users this false impression.


So if you *do* take user votes into consideration when determining what 
tickets to prioritize, I'd like to hear from you!



Nate