RE: looking for a multi-user alternative to view gmail emails

2021-12-16 Thread Richard Kaye
Do you have a technical bug report or just this end-user one, Ken? 

--

rk

From: ProfoxTech  On Behalf Of Ken McGinnis
Sent: Thursday, December 16, 2021 2:44 PM
To: profoxt...@leafe.com
Subject: Re: looking for a multi-user alternative to view gmail emails

I am using VFP9 SP2.

For many years and previous versions we had the program 'run' a batch
file which was used to transmit a file. Now, a client with Windows 11 is
not able to run the batch file. We even tried administrator mode. Anyone
have any ideas?

Ken

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Re: looking for a multi-user alternative to view gmail emails

2021-12-16 Thread Ken McGinnis

I am using VFP9 SP2.

For many years and previous versions we had the program 'run' a batch 
file which was used to transmit a file. Now, a client with Windows 11 is 
not able to run the batch file. We even tried administrator mode. Anyone 
have any ideas?


Ken



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Fwd: looking for a multi-user alternative to view gmail emails

2021-04-24 Thread Ken McGinnis

Thought I would follow the conversation with my solution.

1. I let Rackspace upgrade exchange to a version they suggest. Same 
monthly fee. One mail box.


2. Me and the support guys continue to use Outlook 2007 because it seems 
to work fine.


3. regarding the access to the emails in gmail, I set up a new account 
in Outlook 2007 using the specs given by gmail. that causes Outlook to 
'poll' gmail every minute and download the email. From any one copy of 
Outlook, it 'magically' appears in exchange so other persons can access 
it. Hope that is clear. Seems easy looking back but since I have not 
played around with that stuff in well over 10 years, it took some time.


I appreciate all the input (as usual) from this list.

 Forwarded Message 
Subject:Re: looking for a multi-user alternative to view gmail emails
Date:   Fri, 23 Apr 2021 06:30:58 -0700
From:   Ken McGinnis 
To: profox@leafe.com



I use Thunderbird portable for my personal email and it is the best 
client I have found. The problem with using it for the company is that 
it is not multi-user (at least I don't know how to use it that way)


On 4/22/2021 11:12 PM, Mike wrote:

Ken,

I use Thunderbird to retrieve email from both Rackspace, and Gmail, 
and also from Protonmail. Works great.


I have set up and support over 300 users on Rackspace and interact 
with the Rackspace tech support at least once a week. They switched to 
overseas support (and also threw a BOT into the mix) a few months 
back, and now what used to take 5 to 10 minutes to resolve usually 
takes a half hour. As I've told them many times, I don't blame them 
for outsourcing their support to Outbackistan, it is annoying to have 
to walk through the script with someone who obviously doesn't know 
what I need to find out. But, I've also never had them refuse to 
escalate to an Austin, TX-based support agent who either knows the 
answer, or will find it. My most recent foray with Rackspace Tech 
Support Chat was concerning how their spam filter system works (about 
as poorly as everyone elses.)


The other thing I've noticed is that Rackspace is both-feet and 
arms-up-to-the-elbows in deep with Microsoft and they heavily promote 
and resell all the MSoft apps. They have little to no, maybe even a 
negative, incentive to support anything older than 'what came out 
yesterday', so I'm not surprised to hear they bailed out on Outlook 
365 or whatever the last version released is.


All that to say Thunderbird is still well supported by it's 
developers, and it's stable now. You can set up any mail account as 
SMTP or IMAP, your choice. It is a tad tricky to switch once you have 
it set up for one format to the other, but it can be done.


Mike

Ken McGinnis wrote:
looking for a multi-user alternative (to MS Exchange) to view gmail 
emails


For more than 10 years I have been using a gmail account for users to 
send support questions. I had that gmail account linked (somehow) to 
MS Exchange hosted by Rackspace. This was recommended by someone on 
this list. It has been working for >10 years and I have long-since 
forgotten how I set all that stuff up.


Now Rackspace no longer supports Exchange 2007 and the Outlook 2007 
client that we use to access exchange and see the emails that came 
into gmail. Hope that makes sense. I think it should be simple to 
have imap and/or POP in the gmail account activated (which it/they 
is/arepro...@leafe.com). It seems like Exchange should be able to 
'poll' the gmail server and download the email (hope that makes 
sense). Somehow the people at Rackspace don't know what I am talking 
about?? the support person today says I need to set up MX records in 
gmail so gmail will send to exchange? that does not make any sense to 
me. I admit that I may not be the youngest person on this list, but I 
am still alive and I love VFP and most of the support issues. Anyone 
out there know what I am missing?


Thx in advance

Ken
















[excessive quoting removed by server]

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Re: looking for a multi-user alternative to view gmail emails

2021-04-23 Thread Philip Borkholder
"a slightly less geriatric"

Ha ha ha h... that covers us. :-)

-- Original Message --
From: Ted Roche 
To: profoxt...@leafe.com
Subject: Re: looking for a multi-user alternative to view gmail emails
Date: Fri, 23 Apr 2021 11:45:54 -0400

Ken:

If the only reason you are using a MS Exchange server is to read gmail from
a single gmail account, you should eliminate it completely. It's swatting
flies with a howitzer.

Does each user have Outlook installed on their own machine, or are they
sharing a VM or Remote-Desktop'ing into a single machine? If it's a simple
configuration it should be straight-forward and if it's more complex, well,
let us know.

If it's one person per Outlook, you should be able to configure them to
access the Gmail account directly and read the mail there. Log onto Gmail
via a web browser and select the gear icon in the upper right ("Settings")
and "See All Settings" and then the tab labeled "Forwarding and
POP/IMAP" and look for the "Configure your email client" links for the
setup you need to do in Outlook. I'm not positive whether POP (an ancient
protocol) or IMAP (a slightly less geriatric) is more appropriate for your
situation, and you may need to do some experimentation to get the behavior
you want.


On Thu, Apr 22, 2021 at 10:47 PM Ken McGinnis  wrote:

> looking for a multi-user alternative (to MS Exchange) to view gmail emails
>
> For more than 10 years I have been using a gmail account for users to
> send support questions. I had that gmail account linked (somehow) to MS
> Exchange hosted by Rackspace. This was recommended by someone on this
> list. It has been working for >10 years and I have long-since forgotten
> how I set all that stuff up.
>
> Now Rackspace no longer supports Exchange 2007 and the Outlook 2007
> client that we use to access exchange and see the emails that came into
> gmail. Hope that makes sense. I think it should be simple to have imap
> and/or POP in the gmail account activated (which it/they
> is/arepro...@leafe.com). It seems like Exchange should be able to 'poll'
> the gmail server and download the email (hope that makes sense). Somehow
> the people at Rackspace don't know what I am talking about?? the support
> person today says I need to set up MX records in gmail so gmail will
> send to exchange? that does not make any sense to me. I admit that I may
> not be the youngest person on this list, but I am still alive and I love
> VFP and most of the support issues. Anyone out there know what I am
> missing?
>
> Thx in advance
>
> Ken
>
>
>
>
>
>
>
>
>
>
>
>
> --
> This email has been checked for viruses by Avast antivirus software.
> https://www.avast.com/antivirus
>
>
[excessive quoting removed by server]

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Re: looking for a multi-user alternative to view gmail emails

2021-04-23 Thread Ted Roche
Ken:

If the only reason you are using a MS Exchange server is to read gmail from
a single gmail account, you should eliminate it completely. It's swatting
flies with a howitzer.

Does each user have Outlook installed on their own machine, or are they
sharing a VM or Remote-Desktop'ing into a single machine? If it's a simple
configuration it should be straight-forward and if it's more complex, well,
let us know.

If it's one person per Outlook, you should be able to configure them to
access the Gmail account directly and read the mail there. Log onto Gmail
via a web browser and select the gear icon in the upper right ("Settings")
and "See All Settings" and then the tab labeled "Forwarding and
POP/IMAP" and look for the "Configure your email client" links for the
setup you need to do in Outlook. I'm not positive whether POP (an ancient
protocol) or IMAP (a slightly less geriatric) is more appropriate for your
situation, and you may need to do some experimentation to get the behavior
you want.


On Thu, Apr 22, 2021 at 10:47 PM Ken McGinnis  wrote:

> looking for a multi-user alternative (to MS Exchange) to view gmail emails
>
> For more than 10 years I have been using a gmail account for users to
> send support questions. I had that gmail account linked (somehow) to MS
> Exchange hosted by Rackspace. This was recommended by someone on this
> list. It has been working for >10 years and I have long-since forgotten
> how I set all that stuff up.
>
> Now Rackspace no longer supports Exchange 2007 and the Outlook 2007
> client that we use to access exchange and see the emails that came into
> gmail. Hope that makes sense. I think it should be simple to have imap
> and/or POP in the gmail account activated (which it/they
> is/arepro...@leafe.com). It seems like Exchange should be able to 'poll'
> the gmail server and download the email (hope that makes sense). Somehow
> the people at Rackspace don't know what I am talking about?? the support
> person today says I need to set up MX records in gmail so gmail will
> send to exchange? that does not make any sense to me. I admit that I may
> not be the youngest person on this list, but I am still alive and I love
> VFP and most of the support issues. Anyone out there know what I am
> missing?
>
> Thx in advance
>
> Ken
>
>
>
>
>
>
>
>
>
>
>
>
> --
> This email has been checked for viruses by Avast antivirus software.
> https://www.avast.com/antivirus
>
>
[excessive quoting removed by server]

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Re: looking for a multi-user alternative to view gmail emails

2021-04-23 Thread MB Software Solutions, LLC

On 4/23/2021 10:45 AM, Malcolm Greene wrote:

Ken,

Possible to configure gmail account to forward your support emails to multiple 
email addresses, eg. using a forwarding rule to replace your MS Exchange?
https://gsuitetips.com/tips/gmail/automatically-forward-emails-to-multiple-recipients/

Malcolm



That's what I do -- my mbss.b...@gmail.com forwards to my 
mbabc...@mbsoftwaresolutions.com account.  Likewise for some automatic 
reporting, clientn...@mbsoftwaresolutions.com forwards to their 
company's direct email accounts.


--Mike



--
This email has been checked for viruses by Avast antivirus software.
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Re: looking for a multi-user alternative to view gmail emails

2021-04-23 Thread Malcolm Greene
Ken,

Possible to configure gmail account to forward your support emails to multiple 
email addresses, eg. using a forwarding rule to replace your MS Exchange?
https://gsuitetips.com/tips/gmail/automatically-forward-emails-to-multiple-recipients/

Malcolm

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Re: looking for a multi-user alternative to view gmail emails

2021-04-23 Thread Ken McGinnis
I use Thunderbird portable for my personal email and it is the best 
client I have found. The problem with using it for the company is that 
it is not multi-user (at least I don't know how to use it that way)


On 4/22/2021 11:12 PM, Mike wrote:

Ken,

I use Thunderbird to retrieve email from both Rackspace, and Gmail, 
and also from Protonmail. Works great.


I have set up and support over 300 users on Rackspace and interact 
with the Rackspace tech support at least once a week. They switched to 
overseas support (and also threw a BOT into the mix) a few months 
back, and now what used to take 5 to 10 minutes to resolve usually 
takes a half hour. As I've told them many times, I don't blame them 
for outsourcing their support to Outbackistan, it is annoying to have 
to walk through the script with someone who obviously doesn't know 
what I need to find out. But, I've also never had them refuse to 
escalate to an Austin, TX-based support agent who either knows the 
answer, or will find it. My most recent foray with Rackspace Tech 
Support Chat was concerning how their spam filter system works (about 
as poorly as everyone elses.)


The other thing I've noticed is that Rackspace is both-feet and 
arms-up-to-the-elbows in deep with Microsoft and they heavily promote 
and resell all the MSoft apps. They have little to no, maybe even a 
negative, incentive to support anything older than 'what came out 
yesterday', so I'm not surprised to hear they bailed out on Outlook 
365 or whatever the last version released is.


All that to say Thunderbird is still well supported by it's 
developers, and it's stable now. You can set up any mail account as 
SMTP or IMAP, your choice. It is a tad tricky to switch once you have 
it set up for one format to the other, but it can be done.


Mike

Ken McGinnis wrote:
looking for a multi-user alternative (to MS Exchange) to view gmail 
emails


For more than 10 years I have been using a gmail account for users to 
send support questions. I had that gmail account linked (somehow) to 
MS Exchange hosted by Rackspace. This was recommended by someone on 
this list. It has been working for >10 years and I have long-since 
forgotten how I set all that stuff up.


Now Rackspace no longer supports Exchange 2007 and the Outlook 2007 
client that we use to access exchange and see the emails that came 
into gmail. Hope that makes sense. I think it should be simple to 
have imap and/or POP in the gmail account activated (which it/they 
is/arepro...@leafe.com). It seems like Exchange should be able to 
'poll' the gmail server and download the email (hope that makes 
sense). Somehow the people at Rackspace don't know what I am talking 
about?? the support person today says I need to set up MX records in 
gmail so gmail will send to exchange? that does not make any sense to 
me. I admit that I may not be the youngest person on this list, but I 
am still alive and I love VFP and most of the support issues. Anyone 
out there know what I am missing?


Thx in advance

Ken
















[excessive quoting removed by server]

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Re: looking for a multi-user alternative to view gmail emails

2021-04-23 Thread Alan Bourke
It might seem an obvious question but why not just view them on Gmail in a web 
browser? If it's just reading emails what are you getting from Exchange\Outlook 
that you wouldn't otherwise ?

-- 
  Alan Bourke
  alanpbourke (at) fastmail (dot) fm



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Re: looking for a multi-user alternative to view gmail emails

2021-04-23 Thread Mike

Ken,

I use Thunderbird to retrieve email from both Rackspace, and Gmail, and 
also from Protonmail. Works great.


I have set up and support over 300 users on Rackspace and interact with 
the Rackspace tech support at least once a week. They switched to 
overseas support (and also threw a BOT into the mix) a few months back, 
and now what used to take 5 to 10 minutes to resolve usually takes a 
half hour. As I've told them many times, I don't blame them for 
outsourcing their support to Outbackistan, it is annoying to have to 
walk through the script with someone who obviously doesn't know what I 
need to find out. But, I've also never had them refuse to escalate to an 
Austin, TX-based support agent who either knows the answer, or will find 
it. My most recent foray with Rackspace Tech Support Chat was concerning 
how their spam filter system works (about as poorly as everyone elses.)


The other thing I've noticed is that Rackspace is both-feet and 
arms-up-to-the-elbows in deep with Microsoft and they heavily promote 
and resell all the MSoft apps. They have little to no, maybe even a 
negative, incentive to support anything older than 'what came out 
yesterday', so I'm not surprised to hear they bailed out on Outlook 365 
or whatever the last version released is.


All that to say Thunderbird is still well supported by it's developers, 
and it's stable now. You can set up any mail account as SMTP or IMAP, 
your choice. It is a tad tricky to switch once you have it set up for 
one format to the other, but it can be done.


Mike

Ken McGinnis wrote:
looking for a multi-user alternative (to MS Exchange) to view gmail 
emails


For more than 10 years I have been using a gmail account for users to 
send support questions. I had that gmail account linked (somehow) to 
MS Exchange hosted by Rackspace. This was recommended by someone on 
this list. It has been working for >10 years and I have long-since 
forgotten how I set all that stuff up.


Now Rackspace no longer supports Exchange 2007 and the Outlook 2007 
client that we use to access exchange and see the emails that came 
into gmail. Hope that makes sense. I think it should be simple to have 
imap and/or POP in the gmail account activated (which it/they 
is/arepro...@leafe.com). It seems like Exchange should be able to 
'poll' the gmail server and download the email (hope that makes 
sense). Somehow the people at Rackspace don't know what I am talking 
about?? the support person today says I need to set up MX records in 
gmail so gmail will send to exchange? that does not make any sense to 
me. I admit that I may not be the youngest person on this list, but I 
am still alive and I love VFP and most of the support issues. Anyone 
out there know what I am missing?


Thx in advance

Ken















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looking for a multi-user alternative to view gmail emails

2021-04-22 Thread Ken McGinnis

looking for a multi-user alternative (to MS Exchange) to view gmail emails

For more than 10 years I have been using a gmail account for users to 
send support questions. I had that gmail account linked (somehow) to MS 
Exchange hosted by Rackspace. This was recommended by someone on this 
list. It has been working for >10 years and I have long-since forgotten 
how I set all that stuff up.


Now Rackspace no longer supports Exchange 2007 and the Outlook 2007 
client that we use to access exchange and see the emails that came into 
gmail. Hope that makes sense. I think it should be simple to have imap 
and/or POP in the gmail account activated (which it/they 
is/arepro...@leafe.com). It seems like Exchange should be able to 'poll' 
the gmail server and download the email (hope that makes sense). Somehow 
the people at Rackspace don't know what I am talking about?? the support 
person today says I need to set up MX records in gmail so gmail will 
send to exchange? that does not make any sense to me. I admit that I may 
not be the youngest person on this list, but I am still alive and I love 
VFP and most of the support issues. Anyone out there know what I am missing?


Thx in advance

Ken












--
This email has been checked for viruses by Avast antivirus software.
https://www.avast.com/antivirus


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