*** Extended Paper Submission Deadline to September 13th, 2009 ***
(apologies for multiple postings)
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CALL FOR PAPERS
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1st International Workshop on User-generated Services (UGS 2009)
co-located with the 7th International Conference on Service Oriented
Computing (ICSOC2009) and ServiceWave2009
Stockholm, Sweden, November 23rd or 24th, 2009 (to be decided)
Papers due: 13th September 2009 (extended by one week)
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Workshop Goal:
Service-oriented architectures (SOA) have transformed the way software
systems are being developed. However, the development of services is
still service-centric rather than user-centric. The reuse and
combination of such services requires the assistance of a skilled
developer. The workshop aims to explore research and development which
will empower end-users to participate in the generation, combination
and adaption of services to create functionality and solve problems in
their work - what we user-generated services.
Background:
User-generated content (UGC) has become a major source of information
on the World-Wide Web. Wikis, blogs, web-based user forums and social
networks have empowered end-users to collaboratively create content
and share it. UGC is not only a phenomenon in the private domain but
has become a major source for technical solutions as exemplified by
search results of technical problems in Google: solutions are
increasingly found in sites providing UGC.
Thus end-users have become a major source of knowledge, similarly
leveraging the “resources at the edge of the network” as P2P systems
have done on a technical level. The next logical step is that after
supporting the creation and management of data, the same should be
done at the level of services created and provided by end-users, i.e.,
“User-generated Services” (UGS). UGS can be cover a range of services,
from ad-hoc, situational applications for personal use to more
advanced enterprise mash-ups supporting a community of users. In order
to facilitate UGS, tools and infrastructures to create, combine, reuse
and execute possibly complex services in an easy manner are needed.
There is a range of issues that have to be addressed in order to
realise the vision of user-generated services: service front-ends that
support new ways of visualising and interacting with services have to
be explored; questions of modelling end-users, who can range from
naive users to power users, come into play, as well as modelling user
behaviour and user context; automatic and semi-automatic methods for
service composition are relevant, in order to lower the learning curve
and technological threshold that users need to overcome for the
creation of services.
The aim of the workshop is to bring together researchers and
developers from both academia and industry, covering the different
fields that are relevant for user-generated services, such as service
oriented computing, semantics, human computer interaction and software
design. The workshop will foster an exchange of ideas to further the
state of the art in the field, share and define new ideas and
practical experiences in designing, creating, deploying and using user-
centric services, establishing new methodologies, techniques and
graphical interfaces. The findings aim to facilitate and attract non-
technical users to create and use electronic services, which
architectural models would be the most adequate, and how for example
semantics can play a role in designing and creating them.
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Topics of Interest (not limited to)
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- Methodology and Conceptualisation
- Techniques to facilitate the creation of services by end-users
- User-centric software development methodologies
- Methodologies to accommodate different kinds of end-users (naive,
power user, ...)
- Architectures and Platforms
- Platforms and middleware to facilitate the connection of back-end
services and service front-ends
- Architectures for service front-ends
- Indexing and cataloguing of services
- Deployment of services
- Easy service composition
- End-user Interfaces and Service Front-ends
- Intuitive visual tools to manipulate and combine service components
- Interface metaphors to hide and abstract service complexity from non-
technical users
- Different patterns for user-service interaction
- Interfaces to enable service and resource mashups
- Exposing existing back-end services to end-users
- Studies dealing with usability of Service Front-ends
- Context and Behaviour
- Taxonomies and Ontologies describing user context
- Context-based personalisation of services and tools
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