Jira (FACT-1777) `load': cannot load such file - LoadError

2017-10-17 Thread Jeff Sparrow (JIRA)
Title: Message Title
 
 
 
 
 
 
 
 
 
 
  
 
 Jeff Sparrow commented on  FACT-1777 
 
 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
  Re: `load': cannot load such file - LoadError  
 
 
 
 
 
 
 
 
 
 
This appears to be an issue in path, as Michael Smith elluded to. 
Broken: 
 
 
 
 
 
 
C:\Users\Administrator>echo %PATH% 
 
 
 
 
C:\PROGRA~1\Java\jdk1.8.0_131\bin;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\ProgramData\chocolatey\bin;C:\Program Files\Java\jdk1.8.0_102\bin;C:\Program Files (x86)\Notepad++;C:\Program Files\Puppet Labs\Puppet\sys\ruby\bin;C:\Program Files (x86)\PuTTY\;C:\Program Files\Java\jdk1.8.0_131\bin;C:\Program Files\Puppet Labs\Puppet\bin;C:\Users\Administrator\AppData\Local\Microsoft\WindowsApps;
 
 
 
 
 
 
 
Working: 
 
 
 
 
 
 
C:\Users\Administrator>echo %PATH% 
 
 
 
 
C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\ProgramData\chocolatey\bin;C:\Program Files\Puppet Labs\Puppet\bin;C:\Users\Administrator\AppData\Local\Microsoft\WindowsApps;
 
 
 
 
 
 
 
Notice: 
 
 
 
 
 
 
C:\Program Files\Puppet Labs\Puppet\sys\ruby\bin;
 
 
 
 
 
 
 
in the 

Jira (FACT-1777) `load': cannot load such file - LoadError

2017-10-17 Thread Jeff Sparrow (JIRA)
Title: Message Title
 
 
 
 
 
 
 
 
 
 
  
 
 Jeff Sparrow updated an issue 
 
 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
 Facter /  FACT-1777 
 
 
 
  `load': cannot load such file - LoadError  
 
 
 
 
 
 
 
 
 
 
added msi verbose upgrade log per request of jpogran via slack 
 
 
 
 
 
 
 
 
 

Change By:
 
 Jeff Sparrow 
 
 
 

Attachment:
 
 msi_verbose_upgrade_log.txt 
 
 
 
 
 
 
 
 
 
 
 
 

 
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Jira (FACT-1777) `load': cannot load such file - LoadError

2017-10-17 Thread Jeff Sparrow (JIRA)
Title: Message Title
 
 
 
 
 
 
 
 
 
 
  
 
 Jeff Sparrow commented on  FACT-1777 
 
 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
  Re: `load': cannot load such file - LoadError  
 
 
 
 
 
 
 
 
 
 
> You'll want to put C:\Program Files\Puppet Labs\Puppet\bin before the sys\ruby\bin. I have not changed %PATH% beyond what installing puppet does. However, this is a server that originally had puppet<3.7.3>/facter<2.3.0> installed. Is upgrading from -> to those versions not supported, or is there an upgrade path that we need to follow? 
> Also, I'm not sure what facter - is expected to do... In the past, facter - would allow me to actually do useful things with facter:  
eg; 
 
 
 
 
 
 
C:\Users\Administrator>facter -help 
 
 
 
 
facter(8) -- Gather system information 
 
 
 
 
== 
 
 
 
 
  
 
 
 
 
SYNOPSIS 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
Collect and display facts about the system. 
 
 
 
 
  
 
 
 
 

Jira (FACT-1777) `load': cannot load such file - LoadError

2017-10-12 Thread Michael Smith (JIRA)
Title: Message Title
 
 
 
 
 
 
 
 
 
 
  
 
 Michael Smith commented on  FACT-1777 
 
 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
  Re: `load': cannot load such file - LoadError  
 
 
 
 
 
 
 
 
 
 
I don't think that would've ever worked with our MSIs. You'll want to put C:\Program Files\Puppet Labs\Puppet\bin before the sys\ruby\bin. 
Also, I'm not sure what facter - is expected to do... 
 
 
 
 
 
 
 
 
 
 
 
 

 
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Jira (FACT-1777) `load': cannot load such file - LoadError

2017-10-12 Thread Jeff Sparrow (JIRA)
Title: Message Title
 
 
 
 
 
 
 
 
 
 
  
 
 Jeff Sparrow commented on  FACT-1777 
 
 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
  Re: `load': cannot load such file - LoadError  
 
 
 
 
 
 
 
 
 
 
Michael Smith - That information should all be in the environment portion of the ticket. WHich I dont see for some reason, unless i click on the history tab.  None the less, here is again: 
 
 
 
 
 
 
C:\Users\Administrator>where facter 
 
 
 
 
C:\Program Files\Puppet Labs\Puppet\sys\ruby\bin\facter 
 
 
 
 
C:\Program Files\Puppet Labs\Puppet\sys\ruby\bin\facter.bat 
 
 
 
 
C:\Program Files\Puppet Labs\Puppet\bin\facter.bat 
 
 
 
 
  
 
 
 
 
C:\Users\Administrator>echo %PATH% 
 
 
 
 
C:\PROGRA~1\Java\jdk1.8.0_131\bin;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\ProgramData\chocolatey\bin;C:\Program Files\Java\jdk1.8.0_102\bin;C:\Program Files (x86)\Notepad++;C:\Program Files\Puppet Labs\Puppet\sys\ruby\bin;C:\Program Files (x86)\PuTTY\;C:\Program Files\Java\jdk1.8.0_131\bin;C:\Program Files\Puppet Labs\Puppet\bin;C:\Users\Administrator\AppData\Local\Microsoft\WindowsApps;
 
 
 
 
 
 
 
Is facter - }} even supported in 3.6.7 , puppet 4.10.8 ? It seems like the path is correct, because it knows what {{facter is, but its looking in the wrong path for the gem. 
 
 
 
 
  

Jira (FACT-1777) `load': cannot load such file - LoadError

2017-10-12 Thread Michael Smith (JIRA)
Title: Message Title
 
 
 
 
 
 
 
 
 
 
  
 
 Michael Smith commented on  FACT-1777 
 
 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
  Re: `load': cannot load such file - LoadError  
 
 
 
 
 
 
 
 
 
 
Can you check what facter binary you're running? What's Path look like? 
On Windows we expect to run C:\Program Files\Puppet Labs\Puppet\bin\facter.bat, which will do some setup to ensure appropriate files can be found. 
 
 
 
 
 
 
 
 
 
 
 
 

 
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Jira (FACT-1777) `load': cannot load such file - LoadError

2017-10-11 Thread Jeff Sparrow (JIRA)
Title: Message Title
 
 
 
 
 
 
 
 
 
 
  
 
 Jeff Sparrow commented on  FACT-1777 
 
 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
  Re: `load': cannot load such file - LoadError  
 
 
 
 
 
 
 
 
 
 
hmmm. Is this possibly due to changes over time, that now use puppet facts , instead of something like facter -p ? 
 
 
 
 
 
 
 
 
 
 
 
 

 
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Jira (FACT-1777) `load': cannot load such file - LoadError

2017-10-11 Thread Jeff Sparrow (JIRA)
Title: Message Title
 
 
 
 
 
 
 
 
 
 
  
 
 Jeff Sparrow updated an issue 
 
 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
 Facter /  FACT-1777 
 
 
 
  `load': cannot load such file - LoadError  
 
 
 
 
 
 
 
 
 

Change By:
 
 Jeff Sparrow 
 
 
 

Environment:
 
  {code:java}Host Name: PPT-2016-1OS Name:   Microsoft Windows Server 2016 StandardOS Version:10.0.14393 N/A Build 14393OS Manufacturer:   Microsoft CorporationOS Configuration:  Standalone ServerOS Build Type: Multiprocessor FreeRegistered Owner:  DellRegistered Organization:   DellProduct ID:00377-6-0-AA980Original Install Date: 5/30/2017, 8:27:38 AMSystem Boot Time:  9/6/2017, 8:21:41 AMSystem Manufacturer:   VMware, Inc.System Model:  VMware Virtual PlatformSystem Type:   x64-based PCProcessor(s):  1 Processor(s) Installed.   [01]: Intel64 Family 6 Model 30 Stepping 5 GenuineIntel ~2395 MhzBIOS Version:  Phoenix Technologies LTD 6.00, 4/5/2016Windows Directory: C:\WindowsSystem Directory:  C:\Windows\system32Boot Device:   \Device\HarddiskVolume1System Locale: en-us;English (United States)Input Locale:  en-us;English (United States)Time Zone: (UTC-06:00) Central Time (US & Canada)Total Physical Memory: 4,096 MBAvailable Physical Memory: 2,789 MBVirtual Memory: Max Size:  4,800 MBVirtual Memory: Available: 3,536 MBVirtual Memory: In Use:1,264 MBPage File Location(s): C:\pagefile.sysDomain:WORKGROUPLogon Server:  \\PPT-2016-1Hotfix(s): 6 Hotfix(s) Installed.   [01]: KB3186568   [02]: KB3192137   [03]: KB3199986   [04]: KB4023834   [05]: KB4035631   [06]: KB4034658Network Card(s):   1 NIC(s) Installed.   [01]: vmxnet3 Ethernet Adapter Connection Name: abiyvuzk DHCP Enabled:Yes DHCP Server: 100.88.0.122 IP address(es) [01]: 100.91.41.20Hyper-V Requirements:  A hypervisor has been detected. Features required for Hyper-V will not be displayed.{code}{code:java}C:\Users\Administrator>gem list*** LOCAL GEMS ***bigdecimal (1.2.4)deep_merge (1.0.1)facter (3.6.7)fast_gettext (1.1.0)ffi (1.9.14 x64-mingw32)gettext (3.2.2)gettext-setup (0.20)hocon (1.2.5)io-console (0.4.3)json (1.8.1)locale (2.1.2)minitar (0.6.1)minitest (4.7.5)nats-pure (0.2.4)net-ssh (4.1.0)psych (2.0.5)puppet (4.10.8)rake (10.1.0)rdoc (4.1.0)semantic_puppet (0.1.2)stomp (1.3.3)test-unit (2.1.9.0)text (1.3.1)win32-dir (0.4.9)win32-eventlog (0.6.2)win32-process (0.7.4)win32-security (0.2.5)win32-service (0.8.8){code}{code:java}C:\Users\Administrator>gem environmentRubyGems Environment:  - RUBYGEMS VERSION: 2.4.5.1  - RUBY VERSION: 2.1.9 (2016-03-30 patchlevel 490) [x64-mingw32]  - INSTALLATION DIRECTORY: C:/Program Files/Puppet Labs/Puppet/sys/ruby/lib/ruby/gems/2.1.0  - RUBY EXECUTABLE: "C:/Program Files/Puppet Labs/Puppet/sys/ruby/bin/ruby.exe"  - EXECUTABLE DIRECTORY: C:/Program Files/Puppet Labs/Puppet/sys/ruby/bin  - SPEC CACHE