Hi Ryan,
This problem will most likely be solved if you update your graphics driver. As
far as I can tell, your driver version is 5 years old, back then Intel drivers
have been quite problematic.
You can download the latest driver update here:
https://downloadcenter.intel.com/download/27441/Graphics-Intel-Graphics-Driver-for-Windows-7-8-1-15-36-?product=81496
Cheers,
Thomas
> On Sep 14, 2018, at 4:57 PM, Kung, Ryan wrote:
>
> Hello all,
>
> I installed Pymol 2.2.0 for Windows 7 yesterday and I have been running into
> some problems. Specifically, when I try to open almost any files it almost
> always crashes. Those files that it does open crash as soon as I select any
> atoms. On startup my PyMOL prints:
>
> PyMOL(TM) 2.2.0 - Incentive Product
> Copyright (C) Schrodinger, LLC
>
> This Executable Build integrates and extends Open-Source PyMOL.
> Detected OpenGL version 4.0. Shaders available.
> GLERROR 0x0500: CShaderPrg::reload begin
> Geometry shaders not available
> Detected GLSL version 4.0.
> OpenGL graphics engine:
> GL_VENDOR: Intel
> GL_RENDERER: Intel(R) HD Graphics 4600
> GL_VERSION: 4.0.0 - Build 9.18.10.3220
> License Expiry date: 26-jan-2021
> Detected 8 CPU cores. Enabled multithreaded rendering.
>
> To be clear, when I say crashes it has a popup window that says "pythonw.exe
> has stopped working". I was hoping that someone else had experienced similar
> problems and had a solution. I have tried uninstalling and reinstalling from
> both exe installer and zip archive. Neither have fixed the problem. Thanks
> for your help.
>
> Ryan Kung
--
Thomas Holder
PyMOL Principal Developer
Schrödinger, Inc.
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