[issue21158] Windows installer service could not be accessed (Python bug!)

[Martin v . Löwis]

Martin v. Löwis added the comment:

Payden Comer, please run

msiexec /i  /l*v python.log

in a terminal window, and attach the resulting python.log here.

R. David: Feel free to copy these instructions; they can be standard in all 
cases of "the installer does not work".

As for the actual report: The first issue (python bug.PNG) has a clear 
explanation: Windows installer does not support simultaneous installation of 
two MSI files. So while ffmpeg (or whatever the scratched-out name is) is being 
installed, it refuses to start the Python installation.

As for the second problem: Other software authors have put texts on the net on 
potential causes for this problem. I think going through

http://support.affixa.com/kb/236

could be helpful.

--
nosy: +loewis

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[issue21158] Windows installer service could not be accessed (Python bug!)

[Terry J. Reedy]

Terry J. Reedy added the comment:

If you were upgrading an existing install, try cleanly removing it from Control 
Panel / Programs and Features (Win 7). To do that, you may have to first fix 
the existing installation and that will require the installer used to install 
it.

--
nosy: +terry.reedy

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[issue21158] Windows installer service could not be accessed (Python bug!)

[R. David Murray]

R. David Murray added the comment:

Sorry, I meant to delete that word 'minimal', since you have told us what you 
currently know, but I hit send before I did :)

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[issue21158] Windows installer service could not be accessed (Python bug!)

[R. David Murray]

R. David Murray added the comment:

I think it would be helpful for you to email the python-list mailing list.  
Hopefully the people there can help you refine your problem report into 
something we can tackle.  The installer works fine for most people, so the 
first thing that we need in order to fix any such bug is to figure out how to 
reproduce it on some machine other than your own.

One of our windows devs might have some questions based on your minimal current 
description, but you are likely to get faster help from python-list, where 
there are a lot more people who use windows regularly than there are on the 
core team.

Please report any new information you discover here.

--
nosy: +r.david.murray

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[issue21158] Windows installer service could not be accessed (Python bug!)

[Payden Comer]

Payden Comer added the comment:

Then when installing the 32 bit. (image below:)

--
Added file: http://bugs.python.org/file34730/python bug 2.PNG

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[issue21158] Windows installer service could not be accessed (Python bug!)

[Payden Comer]

Changes by Payden Comer :


--
title: Windows installer service could not be accessed -> Windows installer 
service could not be accessed (Python bug!)

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