[issue28592] Installation freezes on C Runtime Install

[Steve Dower]

Changes by Steve Dower :


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resolution:  -> out of date
status: open -> closed

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[issue28592] Installation freezes on C Runtime Install

[Steve Dower]

Steve Dower added the comment:

This looks like a corrupted download to me - the update was aborted because 
none of the other packages were "found", which should be impossible since they 
are embedded in that executable. It may also be an antivirus program 
interfering though, as I'd expect a corrupt installer to fail earlier than this.

We definitely need to keep the update in there. If there's a superseding update 
already installed then we won't install it (or for the web installer even 
download it), and it may still be necessary for offline installs. As I said, 
it's not the issue here.

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[issue28592] Installation freezes on C Runtime Install

[Eryk Sun]

Changes by Eryk Sun :


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components: +Installation -Build

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[issue28592] Installation freezes on C Runtime Install

[Eryk Sun]

Eryk Sun added the comment:

Supported versions of Windows Vista and later should have the CRT update [1] 
installed via Windows Update. (3.5.2 is bundled with the older KB2999226 update 
[2].) A Windows 7 system that I checked had this automatically installed last 
March. But maybe for some reason it's not getting pushed to all systems. Try 
manually installing the KB3118401 update for x64-based Windows 7.

Steve, do you think it's a good idea to continue bundling the CRT update with 
the 3.6 installer? When 3.5 was released last year the Universal CRT was new 
and IIRC not conveniently available as a recommended update in Windows Update, 
but that's no longer the case AFAIK. 

[1]: https://support.microsoft.com/en-us/kb/3118401
[2]: https://support.microsoft.com/en-us/kb/2999226

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nosy: +eryksun

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[issue28592] Installation freezes on C Runtime Install

[Ex Tracheese]

Ex Tracheese added the comment:

Nevermind *again*, turns out the install wasn't successful despite appearances. 
When I try to actually run python it complains that there's no C Runtime dll.

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[issue28592] Installation freezes on C Runtime Install

[Ex Tracheese]

Ex Tracheese added the comment:

Nevermind, I found the problem. Windows Update shortcut got deleted from Start 
Menu. Thank god there was a stack overflow question.

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[issue28592] Installation freezes on C Runtime Install

[Ex Tracheese]

New submission from Ex Tracheese:

When trying to install Python 3.5.2 on my Windows 7 computer after getting a 
new SSD, the installer freezes on the C Runtime portion and never progresses 
past it. I have attached the log file which is full of some errors that don't 
really mean anything to me.

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components: Build, Windows
files: Python 3.5.2 (32-bit)_20161102192326.log
messages: 279953
nosy: Ex Tracheese, paul.moore, steve.dower, tim.golden, zach.ware
priority: normal
severity: normal
status: open
title: Installation freezes on C Runtime Install
type: crash
versions: Python 3.5
Added file: http://bugs.python.org/file45326/Python 3.5.2 
(32-bit)_20161102192326.log

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