[issue43983] Can't install Python v3.9.4 / 0x80070643 / windows 10 64bit

[Irit Katriel]

Irit Katriel  added the comment:

Thanks for the update Marwan. I'm closing because there doesn't seem to be any 
followup possible on our side.

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nosy: +iritkatriel
stage:  -> resolved
status: open -> closed

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[issue43983] Can't install Python v3.9.4 / 0x80070643 / windows 10 64bit

[Marwan Essam]

Marwan Essam  added the comment:

Hello Steve

I did a Windows format and now I can successfully install Python, Thanks for 
helping

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[issue43983] Can't install Python v3.9.4 / 0x80070643 / windows 10 64bit

[Steve Dower]

Steve Dower  added the comment:

This is the full error message (and sorry I just saw that you put it on 
pastebin in the first post).

MSI (s) (18:04) [13:13:04:342]: SECREPAIR: Hash Database: 
C:\Windows\Installer\SourceHash{1C17C2CE-B315-4C1C-885A-E37181C7368E}
MSI (s) (18:04) [13:13:04:342]: Note: 1: 2203 2: 
C:\Windows\Installer\SourceHash{1C17C2CE-B315-4C1C-885A-E37181C7368E} 3: 
-2147023504 
MSI (s) (18:04) [13:13:04:342]: SECREPAIR: Error in CreateDatabase for write
MSI (s) (18:04) [13:13:04:342]: SECUREREPAIR: SecureRepair Failed. Error code: 
89b55C5DDD8

This file isn't ours, so there's nothing we can do. You could try running some 
of the builtin troubleshooters, or perhaps the "sfc /scannow" command (in an 
elevated prompt) might help. It's possible that you have an aggressive 
antivirus or admin policy that you may be able to disable. Otherwise, for a 
corrupt install database, I'd guess you're looking at a Windows reset/reinstall.

If you have any success, please let us know what worked. If it turns out to be 
something within our control, we can try and make a change, but I suspect it'll 
just be handy to know for next time someone hits an issue like this.

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[issue43983] Can't install Python v3.9.4 / 0x80070643 / windows 10 64bit

[Marwan Essam]

Marwan Essam  added the comment:

Hello Shreyan,
unfortunately still not working, I tried all the solutions and none worked. 
still showing the same error.

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[issue43983] Can't install Python v3.9.4 / 0x80070643 / windows 10 64bit

[Shreyan Avigyan]

Shreyan Avigyan  added the comment:

See if the your problem is solved by following 
https://docs.microsoft.com/en-us/troubleshoot/windows-server/application-management/msi-installation-error-1603.

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[issue43983] Can't install Python v3.9.4 / 0x80070643 / windows 10 64bit

[Marwan Essam]

Marwan Essam  added the comment:

Done, i uploaded a rar with all the log files in %TEMP%

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Added file: https://bugs.python.org/file50003/logs.rar

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[issue43983] Can't install Python v3.9.4 / 0x80070643 / windows 10 64bit

[Steve Dower]

Steve Dower  added the comment:

Hi Marwan

If you look in your %TEMP% directory for the log file you attached, you'll find 
some more similar log files. Could you attach those as well? One of them will 
have the actual issue in it.

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[issue43983] Can't install Python v3.9.4 / 0x80070643 / windows 10 64bit

[Marwan Essam]

Marwan Essam  added the comment:

Can someone help please, i need it in my project

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[issue43983] Can't install Python v3.9.4 / 0x80070643 / windows 10 64bit

[Marwan Essam]

Marwan Essam  added the comment:

Also if you are talking about the location of installation, i tried to install 
it in somewhere else and still not working

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[issue43983] Can't install Python v3.9.4 / 0x80070643 / windows 10 64bit

[Marwan Essam]

Marwan Essam  added the comment:

Hello Terry, thank you for replying.
I tried many times to reboot and no luck.
Also i noticed that when i tried to install an older version like Python 2 the 
installation done without errors.

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[issue43983] Can't install Python v3.9.4 / 0x80070643 / windows 10 64bit

[Terry J. Reedy]

Terry J. Reedy  added the comment:

The error message suggests somethng else is using something in an existing 3.9 
directory, and that you should close everything and reboot your machine and try 
again without running anything else.

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[issue43983] Can't install Python v3.9.4 / 0x80070643 / windows 10 64bit

[Marwan Essam]

Change by Marwan Essam :


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[issue43983] Can't install Python v3.9.4 / 0x80070643 / windows 10 64bit

[Marwan Essam]

New submission from Marwan Essam :

Hello, 
While I was trying to install Python version 3.9.4 on Windows 10 64bit, Error 
0x80070643 - Fatal error during installation is showing, with a message saying 
" install the process cannot access the file because another process has locked 
a portion of the file", 

Note: There was an older version of Python installed on my laptop in 2018, but 
a while ago i did a system format, but some of the .XMl and .py files still 
there ( i don't know if that's the case)

Core_AllUsers (https://pastebin.com/iAZGTrkx)

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components: Installation
files: Python 3.9.4 (64-bit)_20210430053233.log
messages: 392378
nosy: Marwan, paul.moore, steve.dower, tim.golden, zach.ware
priority: normal
severity: normal
status: open
title: Can't install Python v3.9.4 / 0x80070643 / windows 10 64bit
type: crash
versions: Python 3.9
Added file: https://bugs.python.org/file5/Python 3.9.4 
(64-bit)_20210430053233.log

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