Re: [Python-Dev] Do windows 10 users, like windows 7 users need to install a SP before installing Python will work?

2015-12-09 Thread Laura Creighton 
In a message of Mon, 07 Dec 2015 14:03:41 -0800, Steve Dower writes:
>On 07Dec2015 1324, Steve Dower wrote:
>> On 07Dec2015 1250, Laura Creighton wrote:
>>> As webmaster, I am dealing with 3 unhappy would-be python users who have
>>> windows 10.
>>>
>
>
>Not directly related to this thread, but I just pushed an update to the 
>Windows installers for 3.5.1. (Should avoid people being confused when 
>the py.exe launcher is removed on upgrade from 3.5.0.)
>
>There's a chance that people installing over the next 5-10 minutes will 
>see issues. If anyone asks, just let them know to clear their download 
>cache and redownload the installer.
>
>Apologies in advance for the extra support requests this will generate, 
>and thank you to everyone who helps out by patiently dealing with them.
>
>Cheers,
>Steve

I am happy to report that one of my outstanding problems was just fixed
by this.  It seems that without the launcher he could not find his
Python.  Many other people who just couldn't get things to work with
Windows 10 and 3.5 report that 3.5.1 fixed things for them, once the
download button started working for them.

And one person, who was a clear member of the would-be scientific
python community I just pointed at Anaconda Python and he reports
happiness (which is good, because I never understood from his mail
what his problem was in the first place.)

I still have one who is having problems.  
We are working on a manual install and he is hitting this:
https://bugs.python.org/issue25144

But, all in all, I can report a great increase in happiness in my
corner of the world.  Thank you and Congratulations.

Laura
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[Python-Dev] Do windows 10 users, like windows 7 users need to install a SP before installing Python will work?

2015-12-07 Thread Laura Creighton 
As webmaster, I am dealing with 3 unhappy would-be python users who have
windows 10.

Right now their first problem is that when they click on the big
yellow button here: https://www.python.org/downloads/

instead of getting a download of 3.5.1 they get a redirect to
https://www.python.org/downloads/windows/

I've tried them on both the 
Download Windows x86 web-based installer

and
 
Download Windows x86-64 web-based installer

but still no go, they get the  Modify/Repair/Uninstall screen
like: http://www2.openend.se/~lac/5796.2.png

I do not know how to help them now.

Laura


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Re: [Python-Dev] Do windows 10 users, like windows 7 users need to install a SP before installing Python will work?

2015-12-07 Thread M.-A. Lemburg 
On 07.12.2015 21:50, Laura Creighton wrote:
> As webmaster, I am dealing with 3 unhappy would-be python users who have
> windows 10.
> 
> Right now their first problem is that when they click on the big
> yellow button here: https://www.python.org/downloads/
> 
> instead of getting a download of 3.5.1 they get a redirect to
> https://www.python.org/downloads/windows/
> 
> I've tried them on both the 
> Download Windows x86 web-based installer
> 
> and
>  
> Download Windows x86-64 web-based installer
> 
> but still no go, they get the  Modify/Repair/Uninstall screen
> like: http://www2.openend.se/~lac/5796.2.png
> 
> I do not know how to help them now.

Have they already tried the regular installers (as opposed to
the web installers) ?

Cheers,
-- 
Marc-Andre Lemburg
eGenix.com

Professional Python Services directly from the Experts (#1, Dec 07 2015)
>>> Python Projects, Coaching and Consulting ...  http://www.egenix.com/
>>> Python Database Interfaces ...   http://products.egenix.com/
>>> Plone/Zope Database Interfaces ...   http://zope.egenix.com/


::: We implement business ideas - efficiently in both time and costs :::

   eGenix.com Software, Skills and Services GmbH  Pastor-Loeh-Str.48
D-40764 Langenfeld, Germany. CEO Dipl.-Math. Marc-Andre Lemburg
   Registered at Amtsgericht Duesseldorf: HRB 46611
   http://www.egenix.com/company/contact/
  http://www.malemburg.com/

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Re: [Python-Dev] Do windows 10 users, like windows 7 users need to install a SP before installing Python will work?

2015-12-07 Thread Brett Cannon 
On Mon, 7 Dec 2015 at 12:51 Laura Creighton  wrote:

> As webmaster, I am dealing with 3 unhappy would-be python users who have
> windows 10.
>
> Right now their first problem is that when they click on the big
> yellow button here: https://www.python.org/downloads/
>
> instead of getting a download of 3.5.1 they get a redirect to
> https://www.python.org/downloads/windows/


Reported at https://github.com/python/pythondotorg/issues/863


>
>
> I've tried them on both the
> Download Windows x86 web-based installer
>
> and
>
> Download Windows x86-64 web-based installer
>
> but still no go, they get the  Modify/Repair/Uninstall screen
> like: http://www2.openend.se/~lac/5796.2.png
>
> I do not know how to help them now.
>

Did they have any previous installations? I'm not aware of any specific
version requirements.

-Brett


>
> Laura
>
>
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Re: [Python-Dev] Do windows 10 users, like windows 7 users need to install a SP before installing Python will work?

2015-12-07 Thread Steve Dower 

On 07Dec2015 1250, Laura Creighton wrote:

As webmaster, I am dealing with 3 unhappy would-be python users who have
windows 10.

Right now their first problem is that when they click on the big
yellow button here: https://www.python.org/downloads/

instead of getting a download of 3.5.1 they get a redirect to
https://www.python.org/downloads/windows/


There were a few web site glitches. I thought I saw Ned dealing with 
some earlier?



I've tried them on both the
Download Windows x86 web-based installer

and

Download Windows x86-64 web-based installer

but still no go, they get the  Modify/Repair/Uninstall screen
like: http://www2.openend.se/~lac/5796.2.png


This means they've already installed it. What is the actual problem 
they're having?



I do not know how to help them now.

Laura

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Re: [Python-Dev] Do windows 10 users, like windows 7 users need to install a SP before installing Python will work?

2015-12-07 Thread Steve Dower 

On 07Dec2015 1324, Steve Dower wrote:

On 07Dec2015 1250, Laura Creighton wrote:

As webmaster, I am dealing with 3 unhappy would-be python users who have
windows 10.




Not directly related to this thread, but I just pushed an update to the 
Windows installers for 3.5.1. (Should avoid people being confused when 
the py.exe launcher is removed on upgrade from 3.5.0.)


There's a chance that people installing over the next 5-10 minutes will 
see issues. If anyone asks, just let them know to clear their download 
cache and redownload the installer.


Apologies in advance for the extra support requests this will generate, 
and thank you to everyone who helps out by patiently dealing with them.


Cheers,
Steve


P.S. Until the web site is updated, the new hashes and file sizes are:
File  MD5 
Size
python-3.5.1-webinstall.exe 
6dfcc4012c96d84f0a83d00cfddf8bb8 937680
python-3.5.1.exe 
4d6fdb5c3630cf60d457c9825f69b4d7   28743504
python-3.5.1-embed-win32.zip 
6e783d8fd44570315d488b9a9881ff106023182
python-3.5.1-amd64-webinstall.exe 
6a14ac8dfb70017c07b8f6cb622daa1a 963360
python-3.5.1-amd64.exe 
863782d22a521d8ea9f3cf41db1e484d   29627072
python-3.5.1-embed-amd64.zip 
b07d15f515882452684e0551decad2426832590
python351.chm 
cc3e73cbe2d71920483923b7317103917719456

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Re: [Python-Dev] Do windows 10 users, like windows 7 users need to install a SP before installing Python will work?

2015-12-07 Thread Steve Dower 

On 07Dec2015 1403, Steve Dower wrote:

On 07Dec2015 1324, Steve Dower wrote:

On 07Dec2015 1250, Laura Creighton wrote:

As webmaster, I am dealing with 3 unhappy would-be python users who have
windows 10.




Not directly related to this thread, but I just pushed an update to the
Windows installers for 3.5.1. (Should avoid people being confused when
the py.exe launcher is removed on upgrade from 3.5.0.)


To be clearer here, people won't be confused because the launcher will 
no longer be removed (though it might be *added*, but that's less 
confusing and easier to fix).



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Re: [Python-Dev] Do windows 10 users, like windows 7 users need to install a SP before installing Python will work?

2015-12-07 Thread Laura Creighton 
In a message of Mon, 07 Dec 2015 21:58:16 +0100, "M.-A. Lemburg" writes:
>On 07.12.2015 21:50, Laura Creighton wrote:
>> As webmaster, I am dealing with 3 unhappy would-be python users who have
>> windows 10.
>> 
>> Right now their first problem is that when they click on the big
>> yellow button here: https://www.python.org/downloads/
>> 
>> instead of getting a download of 3.5.1 they get a redirect to
>> https://www.python.org/downloads/windows/
>> 
>> I've tried them on both the 
>> Download Windows x86 web-based installer
>> 
>> and
>>  
>> Download Windows x86-64 web-based installer
>> 
>> but still no go, they get the  Modify/Repair/Uninstall screen
>> like: http://www2.openend.se/~lac/5796.2.png
>> 
>> I do not know how to help them now.
>
>Have they already tried the regular installers (as opposed to
>the web installers) ?

No.  I really was hoping to not have to walk them through this one,
as I don't have a windows machine and have never done it myself.

(And my internet connection went away for several hours, so now
they are likely asleep.  As I should be.)

Laura
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Re: [Python-Dev] Do windows 10 users, like windows 7 users need to install a SP before installing Python will work?

2015-12-07 Thread Laura Creighton 
In a message of Mon, 07 Dec 2015 13:24:57 -0800, Steve Dower writes:
>On 07Dec2015 1250, Laura Creighton wrote:
>> As webmaster, I am dealing with 3 unhappy would-be python users who have
>> windows 10.
>>
>> Right now their first problem is that when they click on the big
>> yellow button here: https://www.python.org/downloads/
>>
>> instead of getting a download of 3.5.1 they get a redirect to
>> https://www.python.org/downloads/windows/
>
>There were a few web site glitches. I thought I saw Ned dealing with 
>some earlier?
>
>> I've tried them on both the
>> Download Windows x86 web-based installer
>>
>> and
>>
>> Download Windows x86-64 web-based installer
>>
>> but still no go, they get the  Modify/Repair/Uninstall screen
>> like: http://www2.openend.se/~lac/5796.2.png
>
>This means they've already installed it. What is the actual problem 
>they're having?

It is all they are getting.  py -3.5 doesn't get them an interpreter.
I haven't been able to get them to find a traceback, either.

Laura
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