Re: [Qgis-developer] Report bug/feature on homepage
Here's the pull request to put report bugs at the top of get involved https://github.com/qgis/QGIS-Website/pull/162 Best wishes, Anita On Fri, May 2, 2014 at 3:49 PM, Jeff McKenna jmcke...@gatewaygeomatics.com wrote: All good. Never once have we had a problem. Because the process means you need to create an account, login, then report issue, it weeds out any non-serious reports (the feedback form idea would be full of those non-serious reports I worry; people who report then you never hear from them again). -jeff On 2014-05-02, 10:47 AM, Nathan Woodrow wrote: Did you find it a good or a bad thing Jeff? Nathan On May 2, 2014 11:43 PM, Jeff McKenna jmcke...@gatewaygeomatics.com mailto:jmcke...@gatewaygeomatics.com wrote: It was me who years ago put Issue Tracker on the MapServer homepage beside the Download link. I think you/we must remember this is about the new users, about helping them tell developers the problems they are having; a link to Github means absolutely nothing to a new user, and if it is hidden on some sub-page it is useless to a new user. (I love QGIS and am just trying to help) -jeff On 2014-05-02, 4:18 AM, Alex Mandel wrote: There's a reason some projects choose to call them issues and not bugs (translations vary). I agree you can put a link on the front page to info about issues, but I would avoid a comment box - that will get hit by spam bots and then becomes another places people have to check. Thanks, Alex On 05/01/2014 11:50 PM, Zoltan Szecsei wrote: Hiya, What about a link saying Think you've found a bug? That then sends the user to a separate page which gives guidance that you want to give the user, AND also a box saying Paste a short error message here This is then sent off to google for them. Regards, Zoltan On 2014/05/02 08:44, Anita Graser wrote: My main objections to having a report bugs button on the main page: - I think users who are not too familiar with the workings of open source projects will be alarmed why we think it necessary to add a report bugs button right next to the download button. They want (the illusion? of) bug-free software (even if there is no such thing). - I want to avoid cluttering of the homepage. - I also think Randal has a point when he says that some small hurdle can help keep the number of not-so-helpful bug reports down. +1 for top of get involved page. On Fri, May 2, 2014 at 7:26 AM, Nathan Woodrow madman...@gmail.com mailto:madman...@gmail.com wrote: What is the main objection to having it on the main page? But if that doesn't feel right then I think we should raise it to the top of get involved page. Nathan On May 2, 2014 3:22 PM, Anita Graser anita.graser...@gmail.com mailto:anita.graser...@gmail.com wrote: Hi, I saw the discussion you had. I would prefer not to add a report bugs button on the first page of qgis.org http://qgis.org but we could make it more prominent on get involved. It's not that long since I added the report a bug section to get involved. Many users might only remember the old page. Best wishes Anita On May 2, 2014 1:24 AM, Nathan Woodrow madman...@gmail.com mailto:madman...@gmail.com wrote: Hi all, After talking to some users one concern they raised was it was a bit tricky to get find how to report a bug or feature. I was thinking it might be a good idea to have a report bug/feature on the homepage. It would fit quite nice between the Download and Support I am aware that you can just click Get Involved, and scroll to the bottom but it still feels a bit hidden. Does anyone else feel that same way? Regards, Nathan ___ ___ Qgis-developer mailing list Qgis-developer@lists.osgeo.org http://lists.osgeo.org/mailman/listinfo/qgis-developer ___ Qgis-developer mailing list Qgis-developer@lists.osgeo.org http://lists.osgeo.org/mailman/listinfo/qgis-developer
Re: [Qgis-developer] Report bug/feature on homepage
Are we able to change that wording to Report bugs or features? - Nathan On Wed, May 7, 2014 at 8:57 PM, Anita Graser anitagra...@gmx.at wrote: Here's the pull request to put report bugs at the top of get involved https://github.com/qgis/QGIS-Website/pull/162 Best wishes, Anita On Fri, May 2, 2014 at 3:49 PM, Jeff McKenna jmcke...@gatewaygeomatics.com wrote: All good. Never once have we had a problem. Because the process means you need to create an account, login, then report issue, it weeds out any non-serious reports (the feedback form idea would be full of those non-serious reports I worry; people who report then you never hear from them again). -jeff On 2014-05-02, 10:47 AM, Nathan Woodrow wrote: Did you find it a good or a bad thing Jeff? Nathan On May 2, 2014 11:43 PM, Jeff McKenna jmcke...@gatewaygeomatics.com mailto:jmcke...@gatewaygeomatics.com wrote: It was me who years ago put Issue Tracker on the MapServer homepage beside the Download link. I think you/we must remember this is about the new users, about helping them tell developers the problems they are having; a link to Github means absolutely nothing to a new user, and if it is hidden on some sub-page it is useless to a new user. (I love QGIS and am just trying to help) -jeff On 2014-05-02, 4:18 AM, Alex Mandel wrote: There's a reason some projects choose to call them issues and not bugs (translations vary). I agree you can put a link on the front page to info about issues, but I would avoid a comment box - that will get hit by spam bots and then becomes another places people have to check. Thanks, Alex On 05/01/2014 11:50 PM, Zoltan Szecsei wrote: Hiya, What about a link saying Think you've found a bug? That then sends the user to a separate page which gives guidance that you want to give the user, AND also a box saying Paste a short error message here This is then sent off to google for them. Regards, Zoltan On 2014/05/02 08:44, Anita Graser wrote: My main objections to having a report bugs button on the main page: - I think users who are not too familiar with the workings of open source projects will be alarmed why we think it necessary to add a report bugs button right next to the download button. They want (the illusion? of) bug-free software (even if there is no such thing). - I want to avoid cluttering of the homepage. - I also think Randal has a point when he says that some small hurdle can help keep the number of not-so-helpful bug reports down. +1 for top of get involved page. On Fri, May 2, 2014 at 7:26 AM, Nathan Woodrow madman...@gmail.com mailto:madman...@gmail.com wrote: What is the main objection to having it on the main page? But if that doesn't feel right then I think we should raise it to the top of get involved page. Nathan On May 2, 2014 3:22 PM, Anita Graser anita.graser...@gmail.com mailto:anita.graser...@gmail.com wrote: Hi, I saw the discussion you had. I would prefer not to add a report bugs button on the first page of qgis.org http://qgis.org but we could make it more prominent on get involved. It's not that long since I added the report a bug section to get involved. Many users might only remember the old page. Best wishes Anita On May 2, 2014 1:24 AM, Nathan Woodrow madman...@gmail.com mailto:madman...@gmail.com wrote: Hi all, After talking to some users one concern they raised was it was a bit tricky to get find how to report a bug or feature. I was thinking it might be a good idea to have a report bug/feature on the homepage. It would fit quite nice between the Download and Support I am aware that you can just click Get Involved, and scroll to the bottom but it still feels a bit hidden. Does anyone else feel that same way? Regards, Nathan ___ ___ Qgis-developer mailing list Qgis-developer@lists.osgeo.org http://lists.osgeo.org/mailman/listinfo/qgis-developer ___ Qgis-developer mailing list Qgis-developer@lists.osgeo.org http://lists.osgeo.org/mailman/listinfo/qgis-developer ___ Qgis-developer mailing list Qgis-developer@lists.osgeo.org http://lists.osgeo.org/mailman/listinfo/qgis-developer
Re: [Qgis-developer] Report bug/feature on homepage
Reporting a feature sounds odd. What about sticking to issues as a more general term? On Mit 07 Mai 2014 12:58:59 CEST, Nathan Woodrow wrote: Are we able to change that wording to Report bugs or features? - Nathan On Wed, May 7, 2014 at 8:57 PM, Anita Graser anitagra...@gmx.at mailto:anitagra...@gmx.at wrote: Here's the pull request to put report bugs at the top of get involved https://github.com/qgis/QGIS-Website/pull/162 Best wishes, Anita On Fri, May 2, 2014 at 3:49 PM, Jeff McKenna jmcke...@gatewaygeomatics.com mailto:jmcke...@gatewaygeomatics.com wrote: All good. Never once have we had a problem. Because the process means you need to create an account, login, then report issue, it weeds out any non-serious reports (the feedback form idea would be full of those non-serious reports I worry; people who report then you never hear from them again). -jeff On 2014-05-02, 10:47 AM, Nathan Woodrow wrote: Did you find it a good or a bad thing Jeff? Nathan On May 2, 2014 11:43 PM, Jeff McKenna jmcke...@gatewaygeomatics.com mailto:jmcke...@gatewaygeomatics.com mailto:jmcke...@gatewaygeomatics.com mailto:jmcke...@gatewaygeomatics.com wrote: It was me who years ago put Issue Tracker on the MapServer homepage beside the Download link. I think you/we must remember this is about the new users, about helping them tell developers the problems they are having; a link to Github means absolutely nothing to a new user, and if it is hidden on some sub-page it is useless to a new user. (I love QGIS and am just trying to help) -jeff On 2014-05-02, 4:18 AM, Alex Mandel wrote: There's a reason some projects choose to call them issues and not bugs (translations vary). I agree you can put a link on the front page to info about issues, but I would avoid a comment box - that will get hit by spam bots and then becomes another places people have to check. Thanks, Alex On 05/01/2014 11:50 PM, Zoltan Szecsei wrote: Hiya, What about a link saying Think you've found a bug? That then sends the user to a separate page which gives guidance that you want to give the user, AND also a box saying Paste a short error message here This is then sent off to google for them. Regards, Zoltan On 2014/05/02 08:44, Anita Graser wrote: My main objections to having a report bugs button on the main page: - I think users who are not too familiar with the workings of open source projects will be alarmed why we think it necessary to add a report bugs button right next to the download button. They want (the illusion? of) bug-free software (even if there is no such thing). - I want to avoid cluttering of the homepage. - I also think Randal has a point when he says that some small hurdle can help keep the number of not-so-helpful bug reports down. +1 for top of get involved page. On Fri, May 2, 2014 at 7:26 AM, Nathan Woodrow madman...@gmail.com mailto:madman...@gmail.com mailto:madman...@gmail.com mailto:madman...@gmail.com wrote: What is the main objection to having it on the main page? But if that doesn't feel right then I think we should raise it to the top of get involved page. Nathan On May 2, 2014 3:22 PM, Anita Graser anita.graser...@gmail.com mailto:anita.graser...@gmail.com mailto:anita.graser...@gmail.com mailto:anita.graser...@gmail.com wrote: Hi, I saw the discussion you had. I would prefer not to add a report bugs button on the first page of qgis.org http://qgis.org http://qgis.org but we could make it more prominent on get involved. It's not that long since I added the report a bug section to get involved. Many users might only remember the old page. Best wishes Anita On May 2, 2014 1:24 AM, Nathan Woodrow madman...@gmail.com mailto:madman...@gmail.com mailto:madman...@gmail.com mailto:madman...@gmail.com wrote: Hi all, After talking to some users one
Re: [Qgis-developer] Report bug/feature on homepage
Hi Matthias, On Wed, 07. May 2014 at 13:49:04 +0200, Matthias Kuhn wrote: Reporting a feature sounds odd. What about sticking to issues as a more general term? How about file a feature request or a bug report. Jürgen -- Jürgen E. Fischer norBIT GmbH Tel. +49-4931-918175-31 Dipl.-Inf. (FH) Rheinstraße 13Fax. +49-4931-918175-50 Software Engineer D-26506 Norden http://www.norbit.de QGIS PSC member (RM) Germany IRC: jef on FreeNode -- norBIT Gesellschaft fuer Unternehmensberatung und Informationssysteme mbH Rheinstrasse 13, 26506 Norden GF: Jelto Buurman, HR: Amtsgericht Emden, HRB 5502 ___ Qgis-developer mailing list Qgis-developer@lists.osgeo.org http://lists.osgeo.org/mailman/listinfo/qgis-developer
Re: [Qgis-developer] Report bug/feature on homepage
Hi Jürgen, On Mit 07 Mai 2014 14:46:51 CEST, Jürgen E. Fischer wrote: Hi Matthias, On Wed, 07. May 2014 at 13:49:04 +0200, Matthias Kuhn wrote: Reporting a feature sounds odd. What about sticking to issues as a more general term? How about file a feature request or a bug report. Jürgen If it was for me I would prefer file a feature request or report an issue. I think bug sounds more severe than issue and we want people to also report e.g. usability issues. Even more I would prefer a shorter, more catchy phrase. But I just can't think of that one. Matthias ___ Qgis-developer mailing list Qgis-developer@lists.osgeo.org http://lists.osgeo.org/mailman/listinfo/qgis-developer
Re: [Qgis-developer] Report bug/feature on homepage
Am 07.05.2014 15:26, schrieb Matthias Kuhn: If it was for me I would prefer file a feature request or report an issue. I think bug sounds more severe than issue and we want people to also report e.g. usability issues. Even more I would prefer a shorter, more catchy phrase. But I just can't think of that one. Does not work as expected? Greetings, André Joost ___ Qgis-developer mailing list Qgis-developer@lists.osgeo.org http://lists.osgeo.org/mailman/listinfo/qgis-developer
Re: [Qgis-developer] Report bug/feature on homepage
Too many vague or un-researched bug reports. People filing bugs instead of googling the problem or even reading the manual. Lets just go with the average user might not understand when the right place is the mailing or stackexchange vs filing a bug. Those other methods of communication allow true bugs to filter through. It also allows for the collection of all relevant evidence to make a bug testable or at least an attempt at it. It's a signal to noise issue. Thanks, Alex On 05/01/2014 10:26 PM, Nathan Woodrow wrote: What is the main objection to having it on the main page? But if that doesn't feel right then I think we should raise it to the top of get involved page. Nathan On May 2, 2014 3:22 PM, Anita Graser anita.graser...@gmail.com wrote: Hi, I saw the discussion you had. I would prefer not to add a report bugs button on the first page of qgis.org but we could make it more prominent on get involved. It's not that long since I added the report a bug section to get involved. Many users might only remember the old page. Best wishes Anita On May 2, 2014 1:24 AM, Nathan Woodrow madman...@gmail.com wrote: Hi all, After talking to some users one concern they raised was it was a bit tricky to get find how to report a bug or feature. I was thinking it might be a good idea to have a report bug/feature on the homepage. It would fit quite nice between the Download and Support I am aware that you can just click Get Involved, and scroll to the bottom but it still feels a bit hidden. Does anyone else feel that same way? Regards, Nathan ___ Qgis-developer mailing list Qgis-developer@lists.osgeo.org http://lists.osgeo.org/mailman/listinfo/qgis-developer ___ Qgis-developer mailing list Qgis-developer@lists.osgeo.org http://lists.osgeo.org/mailman/listinfo/qgis-developer
Re: [Qgis-developer] Report bug/feature on homepage
My main objections to having a report bugs button on the main page: - I think users who are not too familiar with the workings of open source projects will be alarmed why we think it necessary to add a report bugs button right next to the download button. They want (the illusion? of) bug-free software (even if there is no such thing). - I want to avoid cluttering of the homepage. - I also think Randal has a point when he says that some small hurdle can help keep the number of not-so-helpful bug reports down. +1 for top of get involved page. On Fri, May 2, 2014 at 7:26 AM, Nathan Woodrow madman...@gmail.com wrote: What is the main objection to having it on the main page? But if that doesn't feel right then I think we should raise it to the top of get involved page. Nathan On May 2, 2014 3:22 PM, Anita Graser anita.graser...@gmail.com wrote: Hi, I saw the discussion you had. I would prefer not to add a report bugs button on the first page of qgis.org but we could make it more prominent on get involved. It's not that long since I added the report a bug section to get involved. Many users might only remember the old page. Best wishes Anita On May 2, 2014 1:24 AM, Nathan Woodrow madman...@gmail.com wrote: Hi all, After talking to some users one concern they raised was it was a bit tricky to get find how to report a bug or feature. I was thinking it might be a good idea to have a report bug/feature on the homepage. It would fit quite nice between the Download and Support I am aware that you can just click Get Involved, and scroll to the bottom but it still feels a bit hidden. Does anyone else feel that same way? Regards, Nathan ___ Qgis-developer mailing list Qgis-developer@lists.osgeo.org http://lists.osgeo.org/mailman/listinfo/qgis-developer
Re: [Qgis-developer] Report bug/feature on homepage
Hiya, What about a link saying Think you've found a bug? That then sends the user to a separate page which gives guidance that you want to give the user, AND also a box saying Paste a short error message here This is then sent off to google for them. Regards, Zoltan On 2014/05/02 08:44, Anita Graser wrote: My main objections to having a report bugs button on the main page: - I think users who are not too familiar with the workings of open source projects will be alarmed why we think it necessary to add a report bugs button right next to the download button. They want (the illusion? of) bug-free software (even if there is no such thing). - I want to avoid cluttering of the homepage. - I also think Randal has a point when he says that some small hurdle can help keep the number of not-so-helpful bug reports down. +1 for top of get involved page. On Fri, May 2, 2014 at 7:26 AM, Nathan Woodrow madman...@gmail.com wrote: What is the main objection to having it on the main page? But if that doesn't feel right then I think we should raise it to the top of get involved page. Nathan On May 2, 2014 3:22 PM, Anita Graser anita.graser...@gmail.com wrote: Hi, I saw the discussion you had. I would prefer not to add a report bugs button on the first page of qgis.org but we could make it more prominent on get involved. It's not that long since I added the report a bug section to get involved. Many users might only remember the old page. Best wishes Anita On May 2, 2014 1:24 AM, Nathan Woodrow madman...@gmail.com wrote: Hi all, After talking to some users one concern they raised was it was a bit tricky to get find how to report a bug or feature. I was thinking it might be a good idea to have a report bug/feature on the homepage. It would fit quite nice between the Download and Support I am aware that you can just click Get Involved, and scroll to the bottom but it still feels a bit hidden. Does anyone else feel that same way? Regards, Nathan ___ Qgis-developer mailing list Qgis-developer@lists.osgeo.org http://lists.osgeo.org/mailman/listinfo/qgis-developer -- === Zoltan Szecsei PrGISc [PGP0031] Geograph (Pty) Ltd. GIS and Photogrammetric Services P.O. Box 7, Muizenberg 7950, South Africa. Mobile: +27-83-6004028 Fax:+27-86-6115323 www.geograph.co.za === ___ Qgis-developer mailing list Qgis-developer@lists.osgeo.org http://lists.osgeo.org/mailman/listinfo/qgis-developer
Re: [Qgis-developer] Report bug/feature on homepage
There's a reason some projects choose to call them issues and not bugs (translations vary). I agree you can put a link on the front page to info about issues, but I would avoid a comment box - that will get hit by spam bots and then becomes another places people have to check. Thanks, Alex On 05/01/2014 11:50 PM, Zoltan Szecsei wrote: Hiya, What about a link saying Think you've found a bug? That then sends the user to a separate page which gives guidance that you want to give the user, AND also a box saying Paste a short error message here This is then sent off to google for them. Regards, Zoltan On 2014/05/02 08:44, Anita Graser wrote: My main objections to having a report bugs button on the main page: - I think users who are not too familiar with the workings of open source projects will be alarmed why we think it necessary to add a report bugs button right next to the download button. They want (the illusion? of) bug-free software (even if there is no such thing). - I want to avoid cluttering of the homepage. - I also think Randal has a point when he says that some small hurdle can help keep the number of not-so-helpful bug reports down. +1 for top of get involved page. On Fri, May 2, 2014 at 7:26 AM, Nathan Woodrow madman...@gmail.com wrote: What is the main objection to having it on the main page? But if that doesn't feel right then I think we should raise it to the top of get involved page. Nathan On May 2, 2014 3:22 PM, Anita Graser anita.graser...@gmail.com wrote: Hi, I saw the discussion you had. I would prefer not to add a report bugs button on the first page of qgis.org but we could make it more prominent on get involved. It's not that long since I added the report a bug section to get involved. Many users might only remember the old page. Best wishes Anita On May 2, 2014 1:24 AM, Nathan Woodrow madman...@gmail.com wrote: Hi all, After talking to some users one concern they raised was it was a bit tricky to get find how to report a bug or feature. I was thinking it might be a good idea to have a report bug/feature on the homepage. It would fit quite nice between the Download and Support I am aware that you can just click Get Involved, and scroll to the bottom but it still feels a bit hidden. Does anyone else feel that same way? Regards, Nathan ___ Qgis-developer mailing list Qgis-developer@lists.osgeo.org http://lists.osgeo.org/mailman/listinfo/qgis-developer ___ Qgis-developer mailing list Qgis-developer@lists.osgeo.org http://lists.osgeo.org/mailman/listinfo/qgis-developer
Re: [Qgis-developer] Report bug/feature on homepage
Hi guys, +1 for top of get involved page But to avoid the massive reporting bug we can write in the page a suggestion to the users, they need to ask first in one of the mailing list (qgis-user, qgis-developer) instead reporting right away the bug. In this scenario, user ask first in the mailing list, then if the bug is real they will report the bug. Regards João 2014-05-02 7:44 GMT+01:00 Anita Graser anitagra...@gmx.at: My main objections to having a report bugs button on the main page: - I think users who are not too familiar with the workings of open source projects will be alarmed why we think it necessary to add a report bugs button right next to the download button. They want (the illusion? of) bug-free software (even if there is no such thing). - I want to avoid cluttering of the homepage. - I also think Randal has a point when he says that some small hurdle can help keep the number of not-so-helpful bug reports down. +1 for top of get involved page. On Fri, May 2, 2014 at 7:26 AM, Nathan Woodrow madman...@gmail.com wrote: What is the main objection to having it on the main page? But if that doesn't feel right then I think we should raise it to the top of get involved page. Nathan On May 2, 2014 3:22 PM, Anita Graser anita.graser...@gmail.com wrote: Hi, I saw the discussion you had. I would prefer not to add a report bugs button on the first page of qgis.org but we could make it more prominent on get involved. It's not that long since I added the report a bug section to get involved. Many users might only remember the old page. Best wishes Anita On May 2, 2014 1:24 AM, Nathan Woodrow madman...@gmail.com wrote: Hi all, After talking to some users one concern they raised was it was a bit tricky to get find how to report a bug or feature. I was thinking it might be a good idea to have a report bug/feature on the homepage. It would fit quite nice between the Download and Support I am aware that you can just click Get Involved, and scroll to the bottom but it still feels a bit hidden. Does anyone else feel that same way? Regards, Nathan ___ Qgis-developer mailing list Qgis-developer@lists.osgeo.org http://lists.osgeo.org/mailman/listinfo/qgis-developer ___ Qgis-developer mailing list Qgis-developer@lists.osgeo.org http://lists.osgeo.org/mailman/listinfo/qgis-developer
Re: [Qgis-developer] Report bug/feature on homepage
It was me who years ago put Issue Tracker on the MapServer homepage beside the Download link. I think you/we must remember this is about the new users, about helping them tell developers the problems they are having; a link to Github means absolutely nothing to a new user, and if it is hidden on some sub-page it is useless to a new user. (I love QGIS and am just trying to help) -jeff On 2014-05-02, 4:18 AM, Alex Mandel wrote: There's a reason some projects choose to call them issues and not bugs (translations vary). I agree you can put a link on the front page to info about issues, but I would avoid a comment box - that will get hit by spam bots and then becomes another places people have to check. Thanks, Alex On 05/01/2014 11:50 PM, Zoltan Szecsei wrote: Hiya, What about a link saying Think you've found a bug? That then sends the user to a separate page which gives guidance that you want to give the user, AND also a box saying Paste a short error message here This is then sent off to google for them. Regards, Zoltan On 2014/05/02 08:44, Anita Graser wrote: My main objections to having a report bugs button on the main page: - I think users who are not too familiar with the workings of open source projects will be alarmed why we think it necessary to add a report bugs button right next to the download button. They want (the illusion? of) bug-free software (even if there is no such thing). - I want to avoid cluttering of the homepage. - I also think Randal has a point when he says that some small hurdle can help keep the number of not-so-helpful bug reports down. +1 for top of get involved page. On Fri, May 2, 2014 at 7:26 AM, Nathan Woodrow madman...@gmail.com wrote: What is the main objection to having it on the main page? But if that doesn't feel right then I think we should raise it to the top of get involved page. Nathan On May 2, 2014 3:22 PM, Anita Graser anita.graser...@gmail.com wrote: Hi, I saw the discussion you had. I would prefer not to add a report bugs button on the first page of qgis.org but we could make it more prominent on get involved. It's not that long since I added the report a bug section to get involved. Many users might only remember the old page. Best wishes Anita On May 2, 2014 1:24 AM, Nathan Woodrow madman...@gmail.com wrote: Hi all, After talking to some users one concern they raised was it was a bit tricky to get find how to report a bug or feature. I was thinking it might be a good idea to have a report bug/feature on the homepage. It would fit quite nice between the Download and Support I am aware that you can just click Get Involved, and scroll to the bottom but it still feels a bit hidden. Does anyone else feel that same way? Regards, Nathan ___ Qgis-developer mailing list Qgis-developer@lists.osgeo.org http://lists.osgeo.org/mailman/listinfo/qgis-developer
Re: [Qgis-developer] Report bug/feature on homepage
Did you find it a good or a bad thing Jeff? Nathan On May 2, 2014 11:43 PM, Jeff McKenna jmcke...@gatewaygeomatics.com wrote: It was me who years ago put Issue Tracker on the MapServer homepage beside the Download link. I think you/we must remember this is about the new users, about helping them tell developers the problems they are having; a link to Github means absolutely nothing to a new user, and if it is hidden on some sub-page it is useless to a new user. (I love QGIS and am just trying to help) -jeff On 2014-05-02, 4:18 AM, Alex Mandel wrote: There's a reason some projects choose to call them issues and not bugs (translations vary). I agree you can put a link on the front page to info about issues, but I would avoid a comment box - that will get hit by spam bots and then becomes another places people have to check. Thanks, Alex On 05/01/2014 11:50 PM, Zoltan Szecsei wrote: Hiya, What about a link saying Think you've found a bug? That then sends the user to a separate page which gives guidance that you want to give the user, AND also a box saying Paste a short error message here This is then sent off to google for them. Regards, Zoltan On 2014/05/02 08:44, Anita Graser wrote: My main objections to having a report bugs button on the main page: - I think users who are not too familiar with the workings of open source projects will be alarmed why we think it necessary to add a report bugs button right next to the download button. They want (the illusion? of) bug-free software (even if there is no such thing). - I want to avoid cluttering of the homepage. - I also think Randal has a point when he says that some small hurdle can help keep the number of not-so-helpful bug reports down. +1 for top of get involved page. On Fri, May 2, 2014 at 7:26 AM, Nathan Woodrow madman...@gmail.com wrote: What is the main objection to having it on the main page? But if that doesn't feel right then I think we should raise it to the top of get involved page. Nathan On May 2, 2014 3:22 PM, Anita Graser anita.graser...@gmail.com wrote: Hi, I saw the discussion you had. I would prefer not to add a report bugs button on the first page of qgis.org but we could make it more prominent on get involved. It's not that long since I added the report a bug section to get involved. Many users might only remember the old page. Best wishes Anita On May 2, 2014 1:24 AM, Nathan Woodrow madman...@gmail.com wrote: Hi all, After talking to some users one concern they raised was it was a bit tricky to get find how to report a bug or feature. I was thinking it might be a good idea to have a report bug/feature on the homepage. It would fit quite nice between the Download and Support I am aware that you can just click Get Involved, and scroll to the bottom but it still feels a bit hidden. Does anyone else feel that same way? Regards, Nathan ___ Qgis-developer mailing list Qgis-developer@lists.osgeo.org http://lists.osgeo.org/mailman/listinfo/qgis-developer ___ Qgis-developer mailing list Qgis-developer@lists.osgeo.org http://lists.osgeo.org/mailman/listinfo/qgis-developer
Re: [Qgis-developer] Report bug/feature on homepage
All good. Never once have we had a problem. Because the process means you need to create an account, login, then report issue, it weeds out any non-serious reports (the feedback form idea would be full of those non-serious reports I worry; people who report then you never hear from them again). -jeff On 2014-05-02, 10:47 AM, Nathan Woodrow wrote: Did you find it a good or a bad thing Jeff? Nathan On May 2, 2014 11:43 PM, Jeff McKenna jmcke...@gatewaygeomatics.com mailto:jmcke...@gatewaygeomatics.com wrote: It was me who years ago put Issue Tracker on the MapServer homepage beside the Download link. I think you/we must remember this is about the new users, about helping them tell developers the problems they are having; a link to Github means absolutely nothing to a new user, and if it is hidden on some sub-page it is useless to a new user. (I love QGIS and am just trying to help) -jeff On 2014-05-02, 4:18 AM, Alex Mandel wrote: There's a reason some projects choose to call them issues and not bugs (translations vary). I agree you can put a link on the front page to info about issues, but I would avoid a comment box - that will get hit by spam bots and then becomes another places people have to check. Thanks, Alex On 05/01/2014 11:50 PM, Zoltan Szecsei wrote: Hiya, What about a link saying Think you've found a bug? That then sends the user to a separate page which gives guidance that you want to give the user, AND also a box saying Paste a short error message here This is then sent off to google for them. Regards, Zoltan On 2014/05/02 08:44, Anita Graser wrote: My main objections to having a report bugs button on the main page: - I think users who are not too familiar with the workings of open source projects will be alarmed why we think it necessary to add a report bugs button right next to the download button. They want (the illusion? of) bug-free software (even if there is no such thing). - I want to avoid cluttering of the homepage. - I also think Randal has a point when he says that some small hurdle can help keep the number of not-so-helpful bug reports down. +1 for top of get involved page. On Fri, May 2, 2014 at 7:26 AM, Nathan Woodrow madman...@gmail.com mailto:madman...@gmail.com wrote: What is the main objection to having it on the main page? But if that doesn't feel right then I think we should raise it to the top of get involved page. Nathan On May 2, 2014 3:22 PM, Anita Graser anita.graser...@gmail.com mailto:anita.graser...@gmail.com wrote: Hi, I saw the discussion you had. I would prefer not to add a report bugs button on the first page of qgis.org http://qgis.org but we could make it more prominent on get involved. It's not that long since I added the report a bug section to get involved. Many users might only remember the old page. Best wishes Anita On May 2, 2014 1:24 AM, Nathan Woodrow madman...@gmail.com mailto:madman...@gmail.com wrote: Hi all, After talking to some users one concern they raised was it was a bit tricky to get find how to report a bug or feature. I was thinking it might be a good idea to have a report bug/feature on the homepage. It would fit quite nice between the Download and Support I am aware that you can just click Get Involved, and scroll to the bottom but it still feels a bit hidden. Does anyone else feel that same way? Regards, Nathan ___ ___ Qgis-developer mailing list Qgis-developer@lists.osgeo.org http://lists.osgeo.org/mailman/listinfo/qgis-developer
[Qgis-developer] Report bug/feature on homepage
Hi all, After talking to some users one concern they raised was it was a bit tricky to get find how to report a bug or feature. I was thinking it might be a good idea to have a report bug/feature on the homepage. It would fit quite nice between the Download and Support I am aware that you can just click Get Involved, and scroll to the bottom but it still feels a bit hidden. Does anyone else feel that same way? Regards, Nathan ___ Qgis-developer mailing list Qgis-developer@lists.osgeo.org http://lists.osgeo.org/mailman/listinfo/qgis-developer
Re: [Qgis-developer] Report bug/feature on homepage
+eleventy I spent a while trying to figure out how to report a bug. Which is good - it probably keeps down frivolous bug reports...but bad because some probably give up and it could be something important. Sent from my Mobile Device On May 1, 2014 7:24 PM, Nathan Woodrow madman...@gmail.com wrote: Hi all, After talking to some users one concern they raised was it was a bit tricky to get find how to report a bug or feature. I was thinking it might be a good idea to have a report bug/feature on the homepage. It would fit quite nice between the Download and Support I am aware that you can just click Get Involved, and scroll to the bottom but it still feels a bit hidden. Does anyone else feel that same way? Regards, Nathan ___ Qgis-developer mailing list Qgis-developer@lists.osgeo.org http://lists.osgeo.org/mailman/listinfo/qgis-developer ___ Qgis-developer mailing list Qgis-developer@lists.osgeo.org http://lists.osgeo.org/mailman/listinfo/qgis-developer
Re: [Qgis-developer] Report bug/feature on homepage
There's an interesting question. Should step one be get on the mailing list and verify bug? Or will the onerous nature of having to get an account keep out people who don't want to put in enough effort for a good bug report? Trade-offs, but +1 on making it more obvious how to start on the path to bug reports, I mean issues or maybe tickets... Thanks, Alex On 05/01/2014 04:35 PM, Randal Hale wrote: +eleventy I spent a while trying to figure out how to report a bug. Which is good - it probably keeps down frivolous bug reports...but bad because some probably give up and it could be something important. Sent from my Mobile Device On May 1, 2014 7:24 PM, Nathan Woodrow madman...@gmail.com wrote: Hi all, After talking to some users one concern they raised was it was a bit tricky to get find how to report a bug or feature. I was thinking it might be a good idea to have a report bug/feature on the homepage. It would fit quite nice between the Download and Support I am aware that you can just click Get Involved, and scroll to the bottom but it still feels a bit hidden. Does anyone else feel that same way? Regards, Nathan ___ Qgis-developer mailing list Qgis-developer@lists.osgeo.org http://lists.osgeo.org/mailman/listinfo/qgis-developer ___ Qgis-developer mailing list Qgis-developer@lists.osgeo.org http://lists.osgeo.org/mailman/listinfo/qgis-developer ___ Qgis-developer mailing list Qgis-developer@lists.osgeo.org http://lists.osgeo.org/mailman/listinfo/qgis-developer
Re: [Qgis-developer] Report bug/feature on homepage
Hi, I saw the discussion you had. I would prefer not to add a report bugs button on the first page of qgis.org but we could make it more prominent on get involved. It's not that long since I added the report a bug section to get involved. Many users might only remember the old page. Best wishes Anita On May 2, 2014 1:24 AM, Nathan Woodrow madman...@gmail.com wrote: Hi all, After talking to some users one concern they raised was it was a bit tricky to get find how to report a bug or feature. I was thinking it might be a good idea to have a report bug/feature on the homepage. It would fit quite nice between the Download and Support I am aware that you can just click Get Involved, and scroll to the bottom but it still feels a bit hidden. Does anyone else feel that same way? Regards, Nathan ___ Qgis-developer mailing list Qgis-developer@lists.osgeo.org http://lists.osgeo.org/mailman/listinfo/qgis-developer
Re: [Qgis-developer] Report bug/feature on homepage
What is the main objection to having it on the main page? But if that doesn't feel right then I think we should raise it to the top of get involved page. Nathan On May 2, 2014 3:22 PM, Anita Graser anita.graser...@gmail.com wrote: Hi, I saw the discussion you had. I would prefer not to add a report bugs button on the first page of qgis.org but we could make it more prominent on get involved. It's not that long since I added the report a bug section to get involved. Many users might only remember the old page. Best wishes Anita On May 2, 2014 1:24 AM, Nathan Woodrow madman...@gmail.com wrote: Hi all, After talking to some users one concern they raised was it was a bit tricky to get find how to report a bug or feature. I was thinking it might be a good idea to have a report bug/feature on the homepage. It would fit quite nice between the Download and Support I am aware that you can just click Get Involved, and scroll to the bottom but it still feels a bit hidden. Does anyone else feel that same way? Regards, Nathan ___ Qgis-developer mailing list Qgis-developer@lists.osgeo.org http://lists.osgeo.org/mailman/listinfo/qgis-developer
