Re: smtp auth failures

2001-06-20 Thread Jost Krieger

On Tue, Jun 19, 2001 at 09:38:37PM +, Nick (Keith) Fish wrote:
 joc wrote:
 
 There it is. any wise thoughts here?
  
  Thanks
  John
 
 Encourage your customers to use non-broken MUA.  Our company refuses to
 support anything other than Outlook Express, Netscape Messenger, and our
 own web-based e-mailing service.  You might try that: promoting a
 web-based e-mail service they can access FROM ANYWHERE IN THE WORLD!  That
 always makes them giddy. :-)

And which of these is the non-broken MUA?

SCNR

Jost
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Re: smtp auth failures

2001-06-20 Thread Nick (Keith) Fish

Jost Krieger wrote:
  Encourage your customers to use non-broken MUA.  Our company refuses to
  support anything other than Outlook Express, Netscape Messenger, and our
  own web-based e-mailing service.  You might try that: promoting a
  web-based e-mail service they can access FROM ANYWHERE IN THE WORLD!  That
  always makes them giddy. :-)
 
 And which of these is the non-broken MUA?
 
 SCNR
 
 Jost

Well, Outlook Express seems to behave pretty well in any circumstance
(I've never had a problem with it).  Messenger works alright as long as
you don't make any changes to the Maildir it doesn't know about (seems as
though it saves a popstate file which isn't very intuitive).

Probably your best solution is to simply provide your customers with the
web-based MUA.  I've heard alot of people ranting about SquirrelMail
lately.  Check it out at http://www.squirrelmail.org/ .  This gives you
A.) access the source code which you can directly customize to any quirks
your systems might express; B.) access to an entire community of
developers devoted to making their creation better; and, C.) PHP4 which is
executed server-side and thus very stable.

-- 
Nick (Keith) Fish
Network Engineer
Triton Technologies, Inc.
1-800-837-4253



smtp auth failures

2001-06-19 Thread joc

Hello.

   I received a fortune cookie today some here may like:
It is harder to ask the right questions than
to find answers for the wrong questions.
Lucky # 6,8,38,40,45

   A perceived problem I am trying to solve is that sending mail from
eudora win 4.3 or 5.1 with AUTH enabled to a qmail server I administrate
results in unsent email in the outgoing eudora queue when the password
given is incorrect. Well, that's not the problem really. But since the
error code is 553, it results in a broken mail entry which will requires
manual requeue dexterity. The very users who can't type their password
are the ones who need to do this, but I fear they will not see the rcpthosts
error message and move on to some other tasks, mail never sent, thinking
it the message it on it's way (or with qmail, there already).
   Any ideas on good things to try? I could modify the rcpthosts message
to be more got the password wrong there buddy, or foiled relay attempt.
I'm wondering if a 400 level message might be better, since at least it
would requeue and succeed later with another future password prompt.
(non-users relaying attempts will then suffer return trips though - very bad?)
   There it is. any wise thoughts here?

Thanks
John




Re: smtp auth failures

2001-06-19 Thread Nick (Keith) Fish

joc wrote:

There it is. any wise thoughts here?
 
 Thanks
 John

Encourage your customers to use non-broken MUA.  Our company refuses to
support anything other than Outlook Express, Netscape Messenger, and our
own web-based e-mailing service.  You might try that: promoting a
web-based e-mail service they can access FROM ANYWHERE IN THE WORLD!  That
always makes them giddy. :-)

-- 
Nick (Keith) Fish
Network Engineer
Triton Technologies, Inc.