Hi Opik,
If email is in RTF(Rich Text Format, which is a common Outlook email
format), the attachment will be encapsulcated in a winmail.dat file. It
is a known problem that Outlook Express will ignore the file and it makes
the recipient feels that there's nothing inside the email.
If that's the case, your customer better change his email client to
Outlook. Otherwise, the sender will have to send email in HTML / plain text
format.
Best regards,
Bill
On 2/1/07, opik [EMAIL PROTECTED] wrote:
Hello all
I have a problem with one of my customer he said he got a blank e-mail
when receiving mail using outlook express. Do anyone experience same
problem like this? and how to handle problem like this? for the answer i
apreciate it.
Regards
Opik
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