Re: [SlimDevices: Radio] Squeezebox Radio issue with not being able to remove previous owners Tune in account

2021-09-22 Thread toby10


JVANT wrote: 
> Forgot to add, that when I uninstall the Tunein app from the radio or
> from the squeezebox account its still there..

Suggest you do so from the MySB.com site, not the player.  Don't delete
the app, actually delete the TuneIn account.  MySB.com > My Apps >
TuneIn

I just deleted my TuneIn account in this manner, then reentered my login
info.  It did take 3 attempts to get it to take, guessing just a lag
between MySB,com and TuneIn.



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Re: [SlimDevices: Radio] Squeezebox Radio issue with not being able to remove previous owners Tune in account

2021-09-21 Thread P Nelson


mherger wrote: 
> >> Ok, then I'd suggest you disconnect it, and delete the player from
> your
> >> mysb
> >> account. Then reconnect.
> > 
> > Doesnt seem to be related to the SB account, whatever is stuck seems
> to
> > be within the soft of the squeezebox radio.
> 
> Did you test what I suggested? The Radio itself doesn't store any of 
> that data.

JVANT,

Since you are new to the forums, I highly recommend you carefully follow
Mr. Herger's suggestions to fix the problem.   If anyone can help you
resolve the problem, it will be Mr. Herger as he is critical  in helping
maintain the squeezebox platform. 
Then please thank him for his assistance.  

Paul



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Re: [SlimDevices: Radio] Squeezebox Radio issue with not being able to remove previous owners Tune in account

2021-09-21 Thread Michael Herger

Ok, then I'd suggest you disconnect it, and delete the player from your
mysb
account. Then reconnect.


Doesnt seem to be related to the SB account, whatever is stuck seems to
be within the soft of the squeezebox radio.


Did you test what I suggested? The Radio itself doesn't store any of 
that data.

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Re: [SlimDevices: Radio] Squeezebox Radio issue with not being able to remove previous owners Tune in account

2021-09-21 Thread karlek

Is it true that you installed the Tune In-Plug-in? IIRC there was a
possibility to enter ones credentials in this Plugin. Then you could
change it there.
But you shouldn’t need this extra Plug-in because the shipped Radio
functionality uses Tune In already.





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Re: [SlimDevices: Radio] Squeezebox Radio issue with not being able to remove previous owners Tune in account

2021-09-21 Thread JVANT


mherger wrote: 
> > Thanks for the respons Ok but this is just the Tune in - all the rest
> > are ok - meaning I logged in with my squeezebox account so all my
> > favorites etc are in place, This is just for TuneIn Account.
> 
> Ok, then I'd suggest you disconnect it, and delete the player from your
> mysb 
> account. Then reconnect.

Doesnt seem to be related to the SB account, whatever is stuck seems to
be within the soft of the squeezebox radio.



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Re: [SlimDevices: Radio] Squeezebox Radio issue with not being able to remove previous owners Tune in account

2021-09-20 Thread Michael Herger

Thanks for the respons Ok but this is just the Tune in - all the rest
are ok - meaning I logged in with my squeezebox account so all my
favorites etc are in place, This is just for TuneIn Account.


Ok, then I'd suggest you disconnect it, and delete it from your mysb 
account. Then reconnect.

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Re: [SlimDevices: Radio] Squeezebox Radio issue with not being able to remove previous owners Tune in account

2021-09-20 Thread JVANT


mherger wrote: 
> This unit still seems to be registered to the previous owner. Ask him to
> 
> remove it from his account - or worst case PM me the Radio's MAC
> address.

Forgot to add, that when I uninstall the Tunein app from the radio or
from the squeezebox account its still there. Doing the uninstall from
the radio sais it has been uninstalled, yet its still there. Its almost
like the tunein app along with the prevous account is somehow hung in
the system and even factory restore does not get rid of it.



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Re: [SlimDevices: Radio] Squeezebox Radio issue with not being able to remove previous owners Tune in account

2021-09-20 Thread JVANT


mherger wrote: 
> This unit still seems to be registered to the previous owner. Ask him to
> 
> remove it from his account - or worst case PM me the Radio's MAC
> address.

Thanks for the respons Ok but this is just the Tune in - all the rest
are ok - meaning I logged in with my squeezebox account so all my
favorites etc are in place, This is just for TuneIn Account.



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Re: [SlimDevices: Radio] Squeezebox Radio issue with not being able to remove previous owners Tune in account

2021-09-20 Thread Michael Herger
This unit still seems to be registered to the previous owner. Ask him to 
remove it from his account - or worst case PM me the Radio's MAC address.

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[SlimDevices: Radio] Squeezebox Radio issue with not being able to remove previous owners Tune in account

2021-09-20 Thread JVANT


Hello All - Hoping someone can help me, I have been a long time user of
squeezebox products (i have pretty much all models in various locations)
and this is the first time I have run into this type of snag. Namely I
bought a used SB Radio that had the UE smartradio soft on it with a
downgrade feature back to Squeezebox. I did this and everything worked
fine except the Tune in radio is registering with the old user. I have
tried to uninstall tune in through the radio app, and online as well as
done a system restore to factory settings but the old users account is
still there. Any help would be greatly appreciated. Thanks in advance



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