Re: [RBW] Nuance of the rebate system
+1 on this. Rivendell is a business I support because they are a great business. -JimD On Jan 31, 2012, at 4:36 PM, Smitty-A-Go-Go wrote: I'd rather have the occasional $5-10 than have them discontinue the rebates all together. There are places I shop because they're cheap but my attraction to Riv goes beyond that. The rebate is gravy. -- You received this message because you are subscribed to the Google Groups RBW Owners Bunch group. To post to this group, send email to rbw-owners-bunch@googlegroups.com. To unsubscribe from this group, send email to rbw-owners-bunch+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/rbw-owners-bunch?hl=en.
[RBW] Nuance of the rebate system
This is a minor thing, and one that you've probably picked up on, but I missed it. If you were eligible you got a rebate. You can use that rebate whenever you like within 120 days, or it's gone. Moving forward, when you buy something, you get a rebate credit that you can use within 120 days. You'll carry a balance, and you choose when you use it and how much to use, etc. The thing I missed is that on any invoice where you use any rebate money, you don't earn rebate credit, no matter how big the invoice. Example. You have a tiny $5 rebate, and you want to buy something cheap, like a $6 tube, and something expensive like a $2000 Atlantis frame. If you put that on the same invoice, and use your rebate to pay for part of it, you get no rebate credit on your balance. Instead, the way you should do it (and Riv states it clearly on the rebate page http://rivbike.tumblr.com/rebates) is to put the tube on one invoice, use your rebate and pay then net $1. Buy the Atlantis on another invoice, so you get your $100 rebate credit. I went in to Riv HQ on a Saturday, and bought 4 things, used my rebate and paid ~$100 out of pocket. Had I split it into two invoices I would have about 5 bucks in my rebate account. Not a big deal for me, but it could be a big deal for you if you are going to throw together a big invoice and use your rebate on it. So the general guideline is that when you want to spend your rebate, try to do it on an invoice that totals up to something close to your rebate balance. -- You received this message because you are subscribed to the Google Groups RBW Owners Bunch group. To view this discussion on the web visit https://groups.google.com/d/msg/rbw-owners-bunch/-/ajjb4AseRGEJ. To post to this group, send email to rbw-owners-bunch@googlegroups.com. To unsubscribe from this group, send email to rbw-owners-bunch+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/rbw-owners-bunch?hl=en.
Re: [RBW] Nuance of the rebate system
This just sounds like a mistake. That is, I believe the situation is as you say, William, but it's foolish and ought to be fixed. It's pointlessly confusing, and will deprive some customers of rebates that Rivendell ought to be giving them. To be sure, a customer shouldn't get rebate credit on rebates. But they should get credit for the rest of their purchase. So, if I have a $100 rebate, and I buy a $3500 bike, I pay $3400 and my rebate covers the rest of the $100. The $3400 I paid should count as money I spent and should be eligible for rebate credit, because it *is* money I spent. I shouldn't have to buy the pedals on one order and the rest of the bike on another order just to get my rebate. On Tue, Jan 31, 2012 at 1:18 PM, William tapebu...@gmail.com wrote: This is a minor thing, and one that you've probably picked up on, but I missed it. If you were eligible you got a rebate. You can use that rebate whenever you like within 120 days, or it's gone. Moving forward, when you buy something, you get a rebate credit that you can use within 120 days. You'll carry a balance, and you choose when you use it and how much to use, etc. The thing I missed is that on any invoice where you use any rebate money, you don't earn rebate credit, no matter how big the invoice. Example. You have a tiny $5 rebate, and you want to buy something cheap, like a $6 tube, and something expensive like a $2000 Atlantis frame. If you put that on the same invoice, and use your rebate to pay for part of it, you get no rebate credit on your balance. Instead, the way you should do it (and Riv states it clearly on the rebate page http://rivbike.tumblr.com/rebates) is to put the tube on one invoice, use your rebate and pay then net $1. Buy the Atlantis on another invoice, so you get your $100 rebate credit. I went in to Riv HQ on a Saturday, and bought 4 things, used my rebate and paid ~$100 out of pocket. Had I split it into two invoices I would have about 5 bucks in my rebate account. Not a big deal for me, but it could be a big deal for you if you are going to throw together a big invoice and use your rebate on it. So the general guideline is that when you want to spend your rebate, try to do it on an invoice that totals up to something close to your rebate balance. -- You received this message because you are subscribed to the Google Groups RBW Owners Bunch group. To view this discussion on the web visit https://groups.google.com/d/msg/rbw-owners-bunch/-/ajjb4AseRGEJ. To post to this group, send email to rbw-owners-bunch@googlegroups.com. To unsubscribe from this group, send email to rbw-owners-bunch+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/rbw-owners-bunch?hl=en. -- -- Anne Paulson My hovercraft is full of eels -- You received this message because you are subscribed to the Google Groups RBW Owners Bunch group. To post to this group, send email to rbw-owners-bunch@googlegroups.com. To unsubscribe from this group, send email to rbw-owners-bunch+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/rbw-owners-bunch?hl=en.
Re: [RBW] Nuance of the rebate system
I liked the old system better, but don't really care much. I'll just ignore the rebate situation and order stuff when I need it. -- You received this message because you are subscribed to the Google Groups RBW Owners Bunch group. To view this discussion on the web visit https://groups.google.com/d/msg/rbw-owners-bunch/-/N9NFOCktFGMJ. To post to this group, send email to rbw-owners-bunch@googlegroups.com. To unsubscribe from this group, send email to rbw-owners-bunch+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/rbw-owners-bunch?hl=en.
Re: [RBW] Nuance of the rebate system
+1.Rebates are a bonus, so however Rivendell want to do them is OK with me. I won't be paying attention. On Wednesday, February 1, 2012 12:52:25 AM UTC-5, Joe Bernard wrote: I liked the old system better, but don't really care much. I'll just ignore the rebate situation and order stuff when I need it. -- You received this message because you are subscribed to the Google Groups RBW Owners Bunch group. To view this discussion on the web visit https://groups.google.com/d/msg/rbw-owners-bunch/-/L3dpI3IXjNkJ. To post to this group, send email to rbw-owners-bunch@googlegroups.com. To unsubscribe from this group, send email to rbw-owners-bunch+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/rbw-owners-bunch?hl=en.
