Re: [RBW] Re: Big Sale shipping backlog
On 1/20/12, Bruce Herbitter wrote: > delighted with my box of sale items. LOVE, LOVE,LOVE the MUSA pants. > Wearing the green cotton tee today (over a smartwool L/S baselayer) and sad > that the jersey I ordered was already sold out. > > On Fri, Jan 20, 2012 at 12:23 PM, grant wrote: > >> Thank you all for being patient. Our shippers (Robert and Jenny) are >> good, efficient, alla that...and when the load is bigger than usual, >> we can't throw another person in to help, because the process is ... >> systematized and consistent, and you put a dummy in there and all heck >> breaks loose. So, we've been emphasizing accuracy over speed, since >> even a single return when it's our foul-up stops too much action in >> the fixing of it. So, thank you for all of your patience. >> >> G >> >> > > -- > You received this message because you are subscribed to the Google Groups > "RBW Owners Bunch" group. > To post to this group, send email to rbw-owners-bunch@googlegroups.com. > To unsubscribe from this group, send email to > rbw-owners-bunch+unsubscr...@googlegroups.com. > For more options, visit this group at > http://groups.google.com/group/rbw-owners-bunch?hl=en. > > -- Cheers, David Redlands, CA ** -- You received this message because you are subscribed to the Google Groups "RBW Owners Bunch" group. To post to this group, send email to rbw-owners-bunch@googlegroups.com. To unsubscribe from this group, send email to rbw-owners-bunch+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/rbw-owners-bunch?hl=en.
Re: [RBW] Re: Big Sale shipping backlog
delighted with my box of sale items. LOVE, LOVE,LOVE the MUSA pants. Wearing the green cotton tee today (over a smartwool L/S baselayer) and sad that the jersey I ordered was already sold out. On Fri, Jan 20, 2012 at 12:23 PM, grant wrote: > Thank you all for being patient. Our shippers (Robert and Jenny) are > good, efficient, alla that...and when the load is bigger than usual, > we can't throw another person in to help, because the process is ... > systematized and consistent, and you put a dummy in there and all heck > breaks loose. So, we've been emphasizing accuracy over speed, since > even a single return when it's our foul-up stops too much action in > the fixing of it. So, thank you for all of your patience. > > G > > -- You received this message because you are subscribed to the Google Groups "RBW Owners Bunch" group. To post to this group, send email to rbw-owners-bunch@googlegroups.com. To unsubscribe from this group, send email to rbw-owners-bunch+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/rbw-owners-bunch?hl=en.
[RBW] Re: Big Sale shipping backlog
Thank you all for being patient. Our shippers (Robert and Jenny) are good, efficient, alla that...and when the load is bigger than usual, we can't throw another person in to help, because the process is ... systematized and consistent, and you put a dummy in there and all heck breaks loose. So, we've been emphasizing accuracy over speed, since even a single return when it's our foul-up stops too much action in the fixing of it. So, thank you for all of your patience. G On Jan 19, 4:38 pm, Andrew wrote: > I just got notice of some Big Sale items shipping, was frankly starting to > worry. > > Kudos to the RBW crew for working through the backlog, much appreciated. > > - Andrew, Berkeley -- You received this message because you are subscribed to the Google Groups "RBW Owners Bunch" group. To post to this group, send email to rbw-owners-bunch@googlegroups.com. To unsubscribe from this group, send email to rbw-owners-bunch+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/rbw-owners-bunch?hl=en.
[RBW] Re: Big Sale shipping backlog
Thank you, Andrew (and everyone) for your patience. The response to the sale was great and gratifying, but created a queue like we've not seen before. We're almost caught up. Thanks, again! John On Jan 19, 4:38 pm, Andrew wrote: > I just got notice of some Big Sale items shipping, was frankly starting to > worry. > > Kudos to the RBW crew for working through the backlog, much appreciated. > > - Andrew, Berkeley -- You received this message because you are subscribed to the Google Groups "RBW Owners Bunch" group. To post to this group, send email to rbw-owners-bunch@googlegroups.com. To unsubscribe from this group, send email to rbw-owners-bunch+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/rbw-owners-bunch?hl=en.
