[RBW] Re: New look for rivbike.com and new News blog

2021-03-31 Thread Paul Richardson
how about adding a browser tab icon ("favicon" i suppose they're called)?  
i might be wrong, but i think i remember one on the previous iteration of 
the site.

paul
takoma park, md.

On Monday, March 22, 2021 at 5:23:32 PM UTC-4 Edwin W wrote:

> Since I last posted the situation seems to be much better:
> Now you can hover on the "bikes" menu up top and you immediately get a 
> drop down of the bikes! They are, after all, the pride and joy of this BIKE 
> company!
>
> Good job,
>
> Edwin
>

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[RBW] Re: New look for rivbike.com and new News blog

2021-03-22 Thread Edwin W
Since I last posted the situation seems to be much better:
Now you can hover on the "bikes" menu up top and you immediately get a drop 
down of the bikes! They are, after all, the pride and joy of this BIKE 
company!

Good job,

Edwin

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[RBW] Re: New look for rivbike.com and new News blog

2021-03-22 Thread John A. Bennett
Thank you for your feedback, Ted. I recently spent some time clicking 
around on the internal links,
and thought I had found all that didn't work. If you can think of any that 
didn't get you where you wanted
to go, please let me know.

Thanks! 

John (j...@rivbike.com)

On Sunday, March 21, 2021 at 10:00:58 PM UTC-7 ted...@gmail.com wrote:

> nice work harder than it appears. 
>
> many of the internal links are broken, and wind up on the home page. it’s 
> not a great experience, and Google doesn’t love it. 
>
> fixing all the links in transferred content is a pain, but at a minimum 
> have a good 404 page. better to tell the user you know they wound up in the 
> wrong place then just sending them there
>
> On Thursday, February 11, 2021 at 10:56:21 PM UTC-6 Dave wrote:
>
>> Hi Everyone, 
>>
>> Just a heads-up that we launched a new theme today for the rivbike.com 
>> webstore. We enlarged the photos all around, spruced up the homepage, 
>> improved the search, and updated a number of things for a smoother 
>> experience on desktop and mobile. We hope you like it!
>>
>> The other big reveal is that the Blug, our newsy blog that has been on 
>> Tumblr ever since 2010, has now moved within rivbike.com to 
>> https://www.rivbike.com/blogs/news.   With that move, you now have one 
>> site for all the latest product updates, news and Grant's blog. Just head 
>> to the homepage.
>>
>> Enjoy and let us know what you think. 
>>
>> Dave Schonenberg
>>
>>

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[RBW] Re: New look for rivbike.com and new News blog

2021-03-21 Thread Ted Fay
nice work harder than it appears. 

many of the internal links are broken, and wind up on the home page. it’s 
not a great experience, and Google doesn’t love it. 

fixing all the links in transferred content is a pain, but at a minimum 
have a good 404 page. better to tell the user you know they wound up in the 
wrong place then just sending them there

On Thursday, February 11, 2021 at 10:56:21 PM UTC-6 Dave wrote:

> Hi Everyone, 
>
> Just a heads-up that we launched a new theme today for the rivbike.com 
> webstore. We enlarged the photos all around, spruced up the homepage, 
> improved the search, and updated a number of things for a smoother 
> experience on desktop and mobile. We hope you like it!
>
> The other big reveal is that the Blug, our newsy blog that has been on 
> Tumblr ever since 2010, has now moved within rivbike.com to 
> https://www.rivbike.com/blogs/news.   With that move, you now have one 
> site for all the latest product updates, news and Grant's blog. Just head 
> to the homepage.
>
> Enjoy and let us know what you think. 
>
> Dave Schonenberg
>
>

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[RBW] Re: New look for rivbike.com and new News blog

2021-03-19 Thread Bill Lindsay
I was typing this before Ray's response above.  Ray said briefly what I was 
going to say in a long-winded way.  My too-long-didn't-read version is 
pasted below:

===

Generally speaking, I think of the participants on this Google Group to be 
somewhat on the older end of the age spectrum, somewhat on the "more years 
riding" end of the cycling experience spectrum, and tend extremely to 
'affection for and loyalty to Rivendell as a company'.  If we narrow this 
group of 'participants' to just 'posters' then that narrows us down to 'big 
screen' users (Personal Computers, not phones)

Now, if you were Rivendell and were losing a website because of back end 
issues, and needed to build a new one, I think it's totally reasonable that 
you could go for "exactly the same" or "something different".  They decided 
on something different.  In doing something different, I think it makes 
sense for them to try to target younger riders, less experienced riders, 
and people who are new to Rivendell not already devoted converts.  Also, it 
makes sense to try to target 'small screen' users.  

If that's the goal, then annoying the older, loyal, knowledgeable big 
screen users sounds to me like success.  :)  Hopefully Rivendell gets some 
of the new customers they want.  If the formerly loyal old-timers stop 
shopping at Rivendell out of protest over the website, then maybe they 
weren't really all that loyal.  Other former Riv customers have left in a 
huff over politics, double top tubes, and long chainstays.  The door is 
always open and it can always be used as an entrance or an exit.  :)

Personally, I'm not a huge fan of the new site, but I know I'm not the 
target.  I'm older, more experienced, more knowledgeable and more fiercely 
loyal than the customers Rivendell needs to attract in order to stay 
healthy.  I spend plenty at Riv, and will continue to do so.  Rivendell was 
never going to convince me to spend more with their website.  If Rivendell 
wanted me to spend more, Grant or Will would call me and ask me to spend 
more.  :)  My favorite interface for purchasing is in-person, and my second 
favorite is the telephone.  A few years back, rivbike.com was on my regular 
daily rotation of sites I would visit, and it isn't anymore.  The old 
rivbike.com served almost as a social media site in that way, or as a blog, 
at least to some of us.  Observing the changes of rivbike.com was like 
observing the operations of the business itself.  Now it's less of a 
knot-hole through which I can peer into inner-Rivendell.  Now it's more of 
a display case.  

Bill Lindsay
El Cerrito, CA

On Friday, March 19, 2021 at 6:30:13 AM UTC-7 Ray wrote:

> I doubt that our complaints will change anything after all the work and 
> money that likely went into the change, but I agree with you. I think it's 
> a little silly to be a retrogrouch about web design, but I personally 
> preferred the old site to the current one--even the last iteration I found 
> much more usable. But I also always access it from a desktop and I imagine 
> a growing portion of the business on the site is being done from mobile 
> which it now handles much better. Oh well :/
>
> -Ray
>
> On Friday, March 19, 2021 at 7:51:47 AM UTC-5 Paul Richardson wrote:
>
>> maybe i'm screaming into the void here, but i don't like the new site *at 
>> all*.  it's just not fun to use.  give me the tweed back any day.  i'd 
>> spend more time (and money) on the site, for sure.  i found it easier and 
>> friendlier to use.  sure, the most recent iteration had issues with 
>> enlarging photos, but the pendulum swung entirely too far in the "sleek" 
>> direction for my taste.  it feels now like the website has thru axles and 
>> disc brakes.
>>
>> paul
>> takoma park, md.
>>
>> [image: Screen Shot 2021-03-19 at 8.48.42 AM.png]
>> On Thursday, March 18, 2021 at 11:34:31 PM UTC-4 Joe Bernard wrote:
>>
>>> I feel lost when I go there now. It's just a big photo of someone riding 
>>> and my first thought is always, "Ok now what do I do?" I like Analog's page 
>>> with a slide show of things to click on right away if you don't want to go 
>>> search the menu. It's like a "welcome inside and look around" sign. 
>>>
>>>
>>> On Thursday, March 18, 2021 at 8:21:42 PM UTC-7 Berkeleyan wrote:
>>>
 Please consider having the top menu anchored... it would be a real boon 
 when scrolling down through an article or product section to have the top 
 menu navigation right there, as a sticky.

 - Andrew, Berkeley

 On Thursday, February 11, 2021 at 8:56:21 PM UTC-8 Dave wrote:

> Hi Everyone, 
>
> Just a heads-up that we launched a new theme today for the rivbike.com 
> webstore. We enlarged the photos all around, spruced up the homepage, 
> improved the search, and updated a number of things for a smoother 
> experience on desktop and mobile. We hope you like it!
>
> The other big reveal is 

[RBW] Re: New look for rivbike.com and new News blog

2021-03-19 Thread Ray
I doubt that our complaints will change anything after all the work and 
money that likely went into the change, but I agree with you. I think it's 
a little silly to be a retrogrouch about web design, but I personally 
preferred the old site to the current one--even the last iteration I found 
much more usable. But I also always access it from a desktop and I imagine 
a growing portion of the business on the site is being done from mobile 
which it now handles much better. Oh well :/

-Ray

On Friday, March 19, 2021 at 7:51:47 AM UTC-5 Paul Richardson wrote:

> maybe i'm screaming into the void here, but i don't like the new site *at 
> all*.  it's just not fun to use.  give me the tweed back any day.  i'd 
> spend more time (and money) on the site, for sure.  i found it easier and 
> friendlier to use.  sure, the most recent iteration had issues with 
> enlarging photos, but the pendulum swung entirely too far in the "sleek" 
> direction for my taste.  it feels now like the website has thru axles and 
> disc brakes.
>
> paul
> takoma park, md.
>
> [image: Screen Shot 2021-03-19 at 8.48.42 AM.png]
> On Thursday, March 18, 2021 at 11:34:31 PM UTC-4 Joe Bernard wrote:
>
>> I feel lost when I go there now. It's just a big photo of someone riding 
>> and my first thought is always, "Ok now what do I do?" I like Analog's page 
>> with a slide show of things to click on right away if you don't want to go 
>> search the menu. It's like a "welcome inside and look around" sign. 
>>
>>
>> On Thursday, March 18, 2021 at 8:21:42 PM UTC-7 Berkeleyan wrote:
>>
>>> Please consider having the top menu anchored... it would be a real boon 
>>> when scrolling down through an article or product section to have the top 
>>> menu navigation right there, as a sticky.
>>>
>>> - Andrew, Berkeley
>>>
>>> On Thursday, February 11, 2021 at 8:56:21 PM UTC-8 Dave wrote:
>>>
 Hi Everyone, 

 Just a heads-up that we launched a new theme today for the rivbike.com 
 webstore. We enlarged the photos all around, spruced up the homepage, 
 improved the search, and updated a number of things for a smoother 
 experience on desktop and mobile. We hope you like it!

 The other big reveal is that the Blug, our newsy blog that has been on 
 Tumblr ever since 2010, has now moved within rivbike.com to 
 https://www.rivbike.com/blogs/news.   With that move, you now have one 
 site for all the latest product updates, news and Grant's blog. Just head 
 to the homepage.

 Enjoy and let us know what you think. 

 Dave Schonenberg



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[RBW] Re: New look for rivbike.com and new News blog

2021-03-18 Thread Joe Bernard
I feel lost when I go there now. It's just a big photo of someone riding 
and my first thought is always, "Ok now what do I do?" I like Analog's page 
with a slide show of things to click on right away if you don't want to go 
search the menu. It's like a "welcome inside and look around" sign. 


On Thursday, March 18, 2021 at 8:21:42 PM UTC-7 Berkeleyan wrote:

> Please consider having the top menu anchored... it would be a real boon 
> when scrolling down through an article or product section to have the top 
> menu navigation right there, as a sticky.
>
> - Andrew, Berkeley
>
> On Thursday, February 11, 2021 at 8:56:21 PM UTC-8 Dave wrote:
>
>> Hi Everyone, 
>>
>> Just a heads-up that we launched a new theme today for the rivbike.com 
>> webstore. We enlarged the photos all around, spruced up the homepage, 
>> improved the search, and updated a number of things for a smoother 
>> experience on desktop and mobile. We hope you like it!
>>
>> The other big reveal is that the Blug, our newsy blog that has been on 
>> Tumblr ever since 2010, has now moved within rivbike.com to 
>> https://www.rivbike.com/blogs/news.   With that move, you now have one 
>> site for all the latest product updates, news and Grant's blog. Just head 
>> to the homepage.
>>
>> Enjoy and let us know what you think. 
>>
>> Dave Schonenberg
>>
>>

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[RBW] Re: New look for rivbike.com and new News blog

2021-03-18 Thread Berkeleyan
Please consider having the top menu anchored... it would be a real boon 
when scrolling down through an article or product section to have the top 
menu navigation right there, as a sticky.

- Andrew, Berkeley

On Thursday, February 11, 2021 at 8:56:21 PM UTC-8 Dave wrote:

> Hi Everyone, 
>
> Just a heads-up that we launched a new theme today for the rivbike.com 
> webstore. We enlarged the photos all around, spruced up the homepage, 
> improved the search, and updated a number of things for a smoother 
> experience on desktop and mobile. We hope you like it!
>
> The other big reveal is that the Blug, our newsy blog that has been on 
> Tumblr ever since 2010, has now moved within rivbike.com to 
> https://www.rivbike.com/blogs/news.   With that move, you now have one 
> site for all the latest product updates, news and Grant's blog. Just head 
> to the homepage.
>
> Enjoy and let us know what you think. 
>
> Dave Schonenberg
>
>

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[RBW] Re: New look for rivbike.com and new News blog

2021-02-16 Thread Dave
Hi Paul, Good catch. The restock notifications have been updated and appear 
on out-of-stock items. For example: 
https://www.rivbike.com/collections/lights/products/twofish-flashlight-holder

On Friday, February 12, 2021 at 9:40:34 AM UTC-8 Paul Richardson wrote:

> i for one made frequent use of the 'email me when this item is back in 
> stock' option and would very much appreciate if that returned.
>
> paul
> takoma park, md.
>
> On Friday, February 12, 2021 at 11:50:44 AM UTC-5 Dorothy C wrote:
>
>> I like being able to see my whole purchase history in my account, via the 
>> page number scroller. I think the old site used to cut off at about 1 
>> year’s worth of transactions
>>
>> On Friday, February 12, 2021 at 8:16:22 AM UTC-8 Tim Baldwin wrote:
>>
>>> I like the new look. Great to see Leah's excellently appointed Platypus 
>>> build up on the new news section. It would be nice if you could click on an 
>>> image to expand it. I like being able to check out all the little details 
>>> on people's bikes.
>>>
>>> On Friday, February 12, 2021 at 10:00:43 AM UTC-6 Mark Roland wrote:
>>>


 Looking good.  Regarding the sub categories, which indeed can be 
 helpful, if you open the "3-bar" menu, you get the drop down major 
 categories--Parts, Gear, Garage Sale, etc. By clicking the "+" sign next 
 to 
 a main category, you get subcategories--eg, under Parts, you get Bottom 
 Brackets, Brakes, Cassettes, Etc. If you click on brakes, you get the 
 whole 
 shebang, blended together--calipers, levers, pads, cables--all 
 intermingled 
 with willy and nilly.  BUT, if you click directly on the word "Parts" 
 instead of the "+", you get taken to the Catalog, which breaks down brakes 
 into: Brake types, brake hardware, etc. (The catalog also appears to the 
 right of the drop down main, but is cut off, at least on my laptop.) Would 
 there be a way for that click on Parts to bring you to exclusively that 
 "catalog style" menu JUST for parts? 

 Two sections that could use a further "+" or submenu IMO would be 
 brakes and handlebars. 

 It's not an easy task to develop a logical taxonomy for web site 
 navigation. Multiple pathways and redundancies are good, but can sometimes 
 be confusing when different pathways use different nomenclature, or when 
 it's not clear where exactly you are.  The ultimate is to have a visitor 
 who finds what they are seeking in two or three easy no-brainer clicks.

 I imagine some further refinement and tweaking could be a benefit. 
 Meanwhile, totally useable as is.
 On Thursday, February 11, 2021 at 11:56:21 PM UTC-5 Dave wrote:

> Hi Everyone, 
>
> Just a heads-up that we launched a new theme today for the rivbike.com 
> webstore. We enlarged the photos all around, spruced up the homepage, 
> improved the search, and updated a number of things for a smoother 
> experience on desktop and mobile. We hope you like it!
>
> The other big reveal is that the Blug, our newsy blog that has been on 
> Tumblr ever since 2010, has now moved within rivbike.com to 
> https://www.rivbike.com/blogs/news.   With that move, you now have 
> one site for all the latest product updates, news and Grant's blog. Just 
> head to the homepage.
>
> Enjoy and let us know what you think. 
>
> Dave Schonenberg
>
>

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[RBW] Re: New look for rivbike.com and new News blog

2021-02-15 Thread Joe Bernard
Hmm, I miss the ability to see most of the products in a category on one 
screen, then I can click on the one I want to investigate. Now if I go to 
Cranks I see one product and have to scroll down through all to see what's 
available. 

On Thursday, February 11, 2021 at 8:56:21 PM UTC-8 Dave wrote:

> Hi Everyone, 
>
> Just a heads-up that we launched a new theme today for the rivbike.com 
> webstore. We enlarged the photos all around, spruced up the homepage, 
> improved the search, and updated a number of things for a smoother 
> experience on desktop and mobile. We hope you like it!
>
> The other big reveal is that the Blug, our newsy blog that has been on 
> Tumblr ever since 2010, has now moved within rivbike.com to 
> https://www.rivbike.com/blogs/news.   With that move, you now have one 
> site for all the latest product updates, news and Grant's blog. Just head 
> to the homepage.
>
> Enjoy and let us know what you think. 
>
> Dave Schonenberg
>
>

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[RBW] Re: New look for rivbike.com and new News blog

2021-02-14 Thread Philip Barrett
Still quite a few 404s when you click on links to frames.

On Sunday, February 14, 2021 at 12:27:57 AM UTC-6 Philip Williamson wrote:

> This is pretty cool.
> I agree when people say to stick the nav bar to the top of the screen and 
> to organize the categories by subtype. OptimalSort 
>  offers free card sorting 
> software, which can help organize categories. Its super helpful, even used 
> internally, and card sorts are fun exercises.
> I think the different size images could work if the size had meaning, or 
> the categories were broken down. I had to shift scanning modes from “words” 
> to “images.” Then I didn’t mind so much.
>
> Hopefully you get happier customers who come more often and buy more 
> stuff!  
>
> Philip
> Santa Rosa, CA
>
> On Thursday, February 11, 2021 at 8:56:21 PM UTC-8 Dave wrote:
>
>> Hi Everyone, 
>>
>> Just a heads-up that we launched a new theme today for the rivbike.com 
>> webstore. We enlarged the photos all around, spruced up the homepage, 
>> improved the search, and updated a number of things for a smoother 
>> experience on desktop and mobile. We hope you like it!
>>
>> The other big reveal is that the Blug, our newsy blog that has been on 
>> Tumblr ever since 2010, has now moved within rivbike.com to 
>> https://www.rivbike.com/blogs/news.   With that move, you now have one 
>> site for all the latest product updates, news and Grant's blog. Just head 
>> to the homepage.
>>
>> Enjoy and let us know what you think. 
>>
>> Dave Schonenberg
>>
>>

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[RBW] Re: New look for rivbike.com and new News blog

2021-02-13 Thread Philip Williamson
This is pretty cool.
I agree when people say to stick the nav bar to the top of the screen and 
to organize the categories by subtype. OptimalSort 
 offers free card sorting 
software, which can help organize categories. Its super helpful, even used 
internally, and card sorts are fun exercises.
I think the different size images could work if the size had meaning, or 
the categories were broken down. I had to shift scanning modes from “words” 
to “images.” Then I didn’t mind so much.

Hopefully you get happier customers who come more often and buy more stuff! 
 

Philip
Santa Rosa, CA

On Thursday, February 11, 2021 at 8:56:21 PM UTC-8 Dave wrote:

> Hi Everyone, 
>
> Just a heads-up that we launched a new theme today for the rivbike.com 
> webstore. We enlarged the photos all around, spruced up the homepage, 
> improved the search, and updated a number of things for a smoother 
> experience on desktop and mobile. We hope you like it!
>
> The other big reveal is that the Blug, our newsy blog that has been on 
> Tumblr ever since 2010, has now moved within rivbike.com to 
> https://www.rivbike.com/blogs/news.   With that move, you now have one 
> site for all the latest product updates, news and Grant's blog. Just head 
> to the homepage.
>
> Enjoy and let us know what you think. 
>
> Dave Schonenberg
>
>

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[RBW] Re: New look for rivbike.com and new News blog

2021-02-12 Thread Joe Bernard
Andrew,

I'm not looking at my order history. When you include last year's custom 
the number is probably shocking! 

On Friday, February 12, 2021 at 5:01:44 PM UTC-8 Berkeleyan wrote:

> Dave, it's better than the old site, thanks! 
>
> My initial suggestions are to (1) have the masthead "stick" to the top of 
> the browser window, so I always have access to the triple-bar widget, and 
> the human head,magnifying glass,and shopping cart icons. (please consider 
> activating the script that will let their proper functions appear as a 
> strip of text when the mouse is hovered over them), and (2) work to let 
> each page have some reference anchor back to the page or category it came 
> from. For instance the "Saddle Sores" page is a helpful article amidst the 
> collection of cycling tips, but I don't know that it's one of several 
> articles in a group on cycling tips when I'm there looking at it.
>
> And bravo on the order history in the view of my account! Wow, I have 
> spent a lot at RBW over the years :-)
>
> - Andrew, Berkeley
>
> On Thursday, February 11, 2021 at 8:56:21 PM UTC-8 Dave wrote:
>
>> Hi Everyone, 
>>
>> Just a heads-up that we launched a new theme today for the rivbike.com 
>> webstore. We enlarged the photos all around, spruced up the homepage, 
>> improved the search, and updated a number of things for a smoother 
>> experience on desktop and mobile. We hope you like it!
>>
>> The other big reveal is that the Blug, our newsy blog that has been on 
>> Tumblr ever since 2010, has now moved within rivbike.com to 
>> https://www.rivbike.com/blogs/news.   With that move, you now have one 
>> site for all the latest product updates, news and Grant's blog. Just head 
>> to the homepage.
>>
>> Enjoy and let us know what you think. 
>>
>> Dave Schonenberg
>>
>>

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[RBW] Re: New look for rivbike.com and new News blog

2021-02-12 Thread Berkeleyan
Dave, it's better than the old site, thanks! 

My initial suggestions are to (1) have the masthead "stick" to the top of 
the browser window, so I always have access to the triple-bar widget, and 
the human head,magnifying glass,and shopping cart icons. (please consider 
activating the script that will let their proper functions appear as a 
strip of text when the mouse is hovered over them), and (2) work to let 
each page have some reference anchor back to the page or category it came 
from. For instance the "Saddle Sores" page is a helpful article amidst the 
collection of cycling tips, but I don't know that it's one of several 
articles in a group on cycling tips when I'm there looking at it.

And bravo on the order history in the view of my account! Wow, I have spent 
a lot at RBW over the years :-)

- Andrew, Berkeley

On Thursday, February 11, 2021 at 8:56:21 PM UTC-8 Dave wrote:

> Hi Everyone, 
>
> Just a heads-up that we launched a new theme today for the rivbike.com 
> webstore. We enlarged the photos all around, spruced up the homepage, 
> improved the search, and updated a number of things for a smoother 
> experience on desktop and mobile. We hope you like it!
>
> The other big reveal is that the Blug, our newsy blog that has been on 
> Tumblr ever since 2010, has now moved within rivbike.com to 
> https://www.rivbike.com/blogs/news.   With that move, you now have one 
> site for all the latest product updates, news and Grant's blog. Just head 
> to the homepage.
>
> Enjoy and let us know what you think. 
>
> Dave Schonenberg
>
>

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[RBW] Re: New look for rivbike.com and new News blog

2021-02-12 Thread Joe Bernard
It's a little clunky for me, too, but I suspect I think this every time 
they update the site. I'm going to give it a couple weeks to forget how the 
old one worked. 



On Friday, February 12, 2021 at 4:24:56 PM UTC-8 eddietheflay wrote:

> Not to compare...but the Velo Orange site of course does not have the 
> quality to photos that Riv does but 1000% useable and easy to navigate. Why 
> when you are in a category do you have to look down at the bottom of each 
> page to make the screen advance to next page. Why not simply load the whole 
> category worth of items = fiddly. I too appreciate the challenge and hope 
> the new look serves Riv in a way that makes for happy everyone. My first 
> brief look suggests clunky. 
>
> On Friday, February 12, 2021 at 4:02:08 PM UTC-8 Chris L wrote:
>
>> The product pages, with some large photos and many small photos is very 
>> unfriendly and if you want to change categories, you have to scroll all the 
>> way back to the top to find the three little lines (which are almost 
>> invisible in those huge b images at the top) and click it again.  Maybe 
>> once in the products sections, keep the navigating tree visible?  If 
>> possible.  And make all of the product links the larger size.
>>
>> On Thursday, February 11, 2021 at 10:56:21 PM UTC-6 Dave wrote:
>>
>>> Hi Everyone, 
>>>
>>> Just a heads-up that we launched a new theme today for the rivbike.com 
>>> webstore. We enlarged the photos all around, spruced up the homepage, 
>>> improved the search, and updated a number of things for a smoother 
>>> experience on desktop and mobile. We hope you like it!
>>>
>>> The other big reveal is that the Blug, our newsy blog that has been on 
>>> Tumblr ever since 2010, has now moved within rivbike.com to 
>>> https://www.rivbike.com/blogs/news.   With that move, you now have one 
>>> site for all the latest product updates, news and Grant's blog. Just head 
>>> to the homepage.
>>>
>>> Enjoy and let us know what you think. 
>>>
>>> Dave Schonenberg
>>>
>>>

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[RBW] Re: New look for rivbike.com and new News blog

2021-02-12 Thread Zac Terrones
Does anyone know where the scans of grant's pics that were recently 
uploaded went?

On Friday, February 12, 2021 at 4:24:56 PM UTC-8 eddietheflay wrote:

> Not to compare...but the Velo Orange site of course does not have the 
> quality to photos that Riv does but 1000% useable and easy to navigate. Why 
> when you are in a category do you have to look down at the bottom of each 
> page to make the screen advance to next page. Why not simply load the whole 
> category worth of items = fiddly. I too appreciate the challenge and hope 
> the new look serves Riv in a way that makes for happy everyone. My first 
> brief look suggests clunky. 
>
> On Friday, February 12, 2021 at 4:02:08 PM UTC-8 Chris L wrote:
>
>> The product pages, with some large photos and many small photos is very 
>> unfriendly and if you want to change categories, you have to scroll all the 
>> way back to the top to find the three little lines (which are almost 
>> invisible in those huge b images at the top) and click it again.  Maybe 
>> once in the products sections, keep the navigating tree visible?  If 
>> possible.  And make all of the product links the larger size.
>>
>> On Thursday, February 11, 2021 at 10:56:21 PM UTC-6 Dave wrote:
>>
>>> Hi Everyone, 
>>>
>>> Just a heads-up that we launched a new theme today for the rivbike.com 
>>> webstore. We enlarged the photos all around, spruced up the homepage, 
>>> improved the search, and updated a number of things for a smoother 
>>> experience on desktop and mobile. We hope you like it!
>>>
>>> The other big reveal is that the Blug, our newsy blog that has been on 
>>> Tumblr ever since 2010, has now moved within rivbike.com to 
>>> https://www.rivbike.com/blogs/news.   With that move, you now have one 
>>> site for all the latest product updates, news and Grant's blog. Just head 
>>> to the homepage.
>>>
>>> Enjoy and let us know what you think. 
>>>
>>> Dave Schonenberg
>>>
>>>

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[RBW] Re: New look for rivbike.com and new News blog

2021-02-12 Thread eddietheflay
Not to compare...but the Velo Orange site of course does not have the 
quality to photos that Riv does but 1000% useable and easy to navigate. Why 
when you are in a category do you have to look down at the bottom of each 
page to make the screen advance to next page. Why not simply load the whole 
category worth of items = fiddly. I too appreciate the challenge and hope 
the new look serves Riv in a way that makes for happy everyone. My first 
brief look suggests clunky. 

On Friday, February 12, 2021 at 4:02:08 PM UTC-8 Chris L wrote:

> The product pages, with some large photos and many small photos is very 
> unfriendly and if you want to change categories, you have to scroll all the 
> way back to the top to find the three little lines (which are almost 
> invisible in those huge b images at the top) and click it again.  Maybe 
> once in the products sections, keep the navigating tree visible?  If 
> possible.  And make all of the product links the larger size.
>
> On Thursday, February 11, 2021 at 10:56:21 PM UTC-6 Dave wrote:
>
>> Hi Everyone, 
>>
>> Just a heads-up that we launched a new theme today for the rivbike.com 
>> webstore. We enlarged the photos all around, spruced up the homepage, 
>> improved the search, and updated a number of things for a smoother 
>> experience on desktop and mobile. We hope you like it!
>>
>> The other big reveal is that the Blug, our newsy blog that has been on 
>> Tumblr ever since 2010, has now moved within rivbike.com to 
>> https://www.rivbike.com/blogs/news.   With that move, you now have one 
>> site for all the latest product updates, news and Grant's blog. Just head 
>> to the homepage.
>>
>> Enjoy and let us know what you think. 
>>
>> Dave Schonenberg
>>
>>

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[RBW] Re: New look for rivbike.com and new News blog

2021-02-12 Thread Chris L
The product pages, with some large photos and many small photos is very 
unfriendly and if you want to change categories, you have to scroll all the 
way back to the top to find the three little lines (which are almost 
invisible in those huge b images at the top) and click it again.  Maybe 
once in the products sections, keep the navigating tree visible?  If 
possible.  And make all of the product links the larger size.

On Thursday, February 11, 2021 at 10:56:21 PM UTC-6 Dave wrote:

> Hi Everyone, 
>
> Just a heads-up that we launched a new theme today for the rivbike.com 
> webstore. We enlarged the photos all around, spruced up the homepage, 
> improved the search, and updated a number of things for a smoother 
> experience on desktop and mobile. We hope you like it!
>
> The other big reveal is that the Blug, our newsy blog that has been on 
> Tumblr ever since 2010, has now moved within rivbike.com to 
> https://www.rivbike.com/blogs/news.   With that move, you now have one 
> site for all the latest product updates, news and Grant's blog. Just head 
> to the homepage.
>
> Enjoy and let us know what you think. 
>
> Dave Schonenberg
>
>

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[RBW] Re: New look for rivbike.com and new News blog

2021-02-12 Thread Paul Richardson
i for one made frequent use of the 'email me when this item is back in 
stock' option and would very much appreciate if that returned.

paul
takoma park, md.

On Friday, February 12, 2021 at 11:50:44 AM UTC-5 Dorothy C wrote:

> I like being able to see my whole purchase history in my account, via the 
> page number scroller. I think the old site used to cut off at about 1 
> year’s worth of transactions
>
> On Friday, February 12, 2021 at 8:16:22 AM UTC-8 Tim Baldwin wrote:
>
>> I like the new look. Great to see Leah's excellently appointed Platypus 
>> build up on the new news section. It would be nice if you could click on an 
>> image to expand it. I like being able to check out all the little details 
>> on people's bikes.
>>
>> On Friday, February 12, 2021 at 10:00:43 AM UTC-6 Mark Roland wrote:
>>
>>>
>>>
>>> Looking good.  Regarding the sub categories, which indeed can be 
>>> helpful, if you open the "3-bar" menu, you get the drop down major 
>>> categories--Parts, Gear, Garage Sale, etc. By clicking the "+" sign next to 
>>> a main category, you get subcategories--eg, under Parts, you get Bottom 
>>> Brackets, Brakes, Cassettes, Etc. If you click on brakes, you get the whole 
>>> shebang, blended together--calipers, levers, pads, cables--all intermingled 
>>> with willy and nilly.  BUT, if you click directly on the word "Parts" 
>>> instead of the "+", you get taken to the Catalog, which breaks down brakes 
>>> into: Brake types, brake hardware, etc. (The catalog also appears to the 
>>> right of the drop down main, but is cut off, at least on my laptop.) Would 
>>> there be a way for that click on Parts to bring you to exclusively that 
>>> "catalog style" menu JUST for parts? 
>>>
>>> Two sections that could use a further "+" or submenu IMO would be brakes 
>>> and handlebars. 
>>>
>>> It's not an easy task to develop a logical taxonomy for web site 
>>> navigation. Multiple pathways and redundancies are good, but can sometimes 
>>> be confusing when different pathways use different nomenclature, or when 
>>> it's not clear where exactly you are.  The ultimate is to have a visitor 
>>> who finds what they are seeking in two or three easy no-brainer clicks.
>>>
>>> I imagine some further refinement and tweaking could be a benefit. 
>>> Meanwhile, totally useable as is.
>>> On Thursday, February 11, 2021 at 11:56:21 PM UTC-5 Dave wrote:
>>>
 Hi Everyone, 

 Just a heads-up that we launched a new theme today for the rivbike.com 
 webstore. We enlarged the photos all around, spruced up the homepage, 
 improved the search, and updated a number of things for a smoother 
 experience on desktop and mobile. We hope you like it!

 The other big reveal is that the Blug, our newsy blog that has been on 
 Tumblr ever since 2010, has now moved within rivbike.com to 
 https://www.rivbike.com/blogs/news.   With that move, you now have one 
 site for all the latest product updates, news and Grant's blog. Just head 
 to the homepage.

 Enjoy and let us know what you think. 

 Dave Schonenberg



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[RBW] Re: New look for rivbike.com and new News blog

2021-02-12 Thread Dorothy C
I like being able to see my whole purchase history in my account, via the 
page number scroller. I think the old site used to cut off at about 1 
year’s worth of transactions

On Friday, February 12, 2021 at 8:16:22 AM UTC-8 Tim Baldwin wrote:

> I like the new look. Great to see Leah's excellently appointed Platypus 
> build up on the new news section. It would be nice if you could click on an 
> image to expand it. I like being able to check out all the little details 
> on people's bikes.
>
> On Friday, February 12, 2021 at 10:00:43 AM UTC-6 Mark Roland wrote:
>
>>
>>
>> Looking good.  Regarding the sub categories, which indeed can be helpful, 
>> if you open the "3-bar" menu, you get the drop down major 
>> categories--Parts, Gear, Garage Sale, etc. By clicking the "+" sign next to 
>> a main category, you get subcategories--eg, under Parts, you get Bottom 
>> Brackets, Brakes, Cassettes, Etc. If you click on brakes, you get the whole 
>> shebang, blended together--calipers, levers, pads, cables--all intermingled 
>> with willy and nilly.  BUT, if you click directly on the word "Parts" 
>> instead of the "+", you get taken to the Catalog, which breaks down brakes 
>> into: Brake types, brake hardware, etc. (The catalog also appears to the 
>> right of the drop down main, but is cut off, at least on my laptop.) Would 
>> there be a way for that click on Parts to bring you to exclusively that 
>> "catalog style" menu JUST for parts? 
>>
>> Two sections that could use a further "+" or submenu IMO would be brakes 
>> and handlebars. 
>>
>> It's not an easy task to develop a logical taxonomy for web site 
>> navigation. Multiple pathways and redundancies are good, but can sometimes 
>> be confusing when different pathways use different nomenclature, or when 
>> it's not clear where exactly you are.  The ultimate is to have a visitor 
>> who finds what they are seeking in two or three easy no-brainer clicks.
>>
>> I imagine some further refinement and tweaking could be a benefit. 
>> Meanwhile, totally useable as is.
>> On Thursday, February 11, 2021 at 11:56:21 PM UTC-5 Dave wrote:
>>
>>> Hi Everyone, 
>>>
>>> Just a heads-up that we launched a new theme today for the rivbike.com 
>>> webstore. We enlarged the photos all around, spruced up the homepage, 
>>> improved the search, and updated a number of things for a smoother 
>>> experience on desktop and mobile. We hope you like it!
>>>
>>> The other big reveal is that the Blug, our newsy blog that has been on 
>>> Tumblr ever since 2010, has now moved within rivbike.com to 
>>> https://www.rivbike.com/blogs/news.   With that move, you now have one 
>>> site for all the latest product updates, news and Grant's blog. Just head 
>>> to the homepage.
>>>
>>> Enjoy and let us know what you think. 
>>>
>>> Dave Schonenberg
>>>
>>>

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[RBW] Re: New look for rivbike.com and new News blog

2021-02-12 Thread Tim Baldwin
I like the new look. Great to see Leah's excellently appointed Platypus 
build up on the new news section. It would be nice if you could click on an 
image to expand it. I like being able to check out all the little details 
on people's bikes.

On Friday, February 12, 2021 at 10:00:43 AM UTC-6 Mark Roland wrote:

>
>
> Looking good.  Regarding the sub categories, which indeed can be helpful, 
> if you open the "3-bar" menu, you get the drop down major 
> categories--Parts, Gear, Garage Sale, etc. By clicking the "+" sign next to 
> a main category, you get subcategories--eg, under Parts, you get Bottom 
> Brackets, Brakes, Cassettes, Etc. If you click on brakes, you get the whole 
> shebang, blended together--calipers, levers, pads, cables--all intermingled 
> with willy and nilly.  BUT, if you click directly on the word "Parts" 
> instead of the "+", you get taken to the Catalog, which breaks down brakes 
> into: Brake types, brake hardware, etc. (The catalog also appears to the 
> right of the drop down main, but is cut off, at least on my laptop.) Would 
> there be a way for that click on Parts to bring you to exclusively that 
> "catalog style" menu JUST for parts? 
>
> Two sections that could use a further "+" or submenu IMO would be brakes 
> and handlebars. 
>
> It's not an easy task to develop a logical taxonomy for web site 
> navigation. Multiple pathways and redundancies are good, but can sometimes 
> be confusing when different pathways use different nomenclature, or when 
> it's not clear where exactly you are.  The ultimate is to have a visitor 
> who finds what they are seeking in two or three easy no-brainer clicks.
>
> I imagine some further refinement and tweaking could be a benefit. 
> Meanwhile, totally useable as is.
> On Thursday, February 11, 2021 at 11:56:21 PM UTC-5 Dave wrote:
>
>> Hi Everyone, 
>>
>> Just a heads-up that we launched a new theme today for the rivbike.com 
>> webstore. We enlarged the photos all around, spruced up the homepage, 
>> improved the search, and updated a number of things for a smoother 
>> experience on desktop and mobile. We hope you like it!
>>
>> The other big reveal is that the Blug, our newsy blog that has been on 
>> Tumblr ever since 2010, has now moved within rivbike.com to 
>> https://www.rivbike.com/blogs/news.   With that move, you now have one 
>> site for all the latest product updates, news and Grant's blog. Just head 
>> to the homepage.
>>
>> Enjoy and let us know what you think. 
>>
>> Dave Schonenberg
>>
>>

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[RBW] Re: New look for rivbike.com and new News blog

2021-02-12 Thread Mark Roland


Looking good.  Regarding the sub categories, which indeed can be helpful, 
if you open the "3-bar" menu, you get the drop down major 
categories--Parts, Gear, Garage Sale, etc. By clicking the "+" sign next to 
a main category, you get subcategories--eg, under Parts, you get Bottom 
Brackets, Brakes, Cassettes, Etc. If you click on brakes, you get the whole 
shebang, blended together--calipers, levers, pads, cables--all intermingled 
with willy and nilly.  BUT, if you click directly on the word "Parts" 
instead of the "+", you get taken to the Catalog, which breaks down brakes 
into: Brake types, brake hardware, etc. (The catalog also appears to the 
right of the drop down main, but is cut off, at least on my laptop.) Would 
there be a way for that click on Parts to bring you to exclusively that 
"catalog style" menu JUST for parts? 

Two sections that could use a further "+" or submenu IMO would be brakes 
and handlebars. 

It's not an easy task to develop a logical taxonomy for web site 
navigation. Multiple pathways and redundancies are good, but can sometimes 
be confusing when different pathways use different nomenclature, or when 
it's not clear where exactly you are.  The ultimate is to have a visitor 
who finds what they are seeking in two or three easy no-brainer clicks.

I imagine some further refinement and tweaking could be a benefit. 
Meanwhile, totally useable as is.
On Thursday, February 11, 2021 at 11:56:21 PM UTC-5 Dave wrote:

> Hi Everyone, 
>
> Just a heads-up that we launched a new theme today for the rivbike.com 
> webstore. We enlarged the photos all around, spruced up the homepage, 
> improved the search, and updated a number of things for a smoother 
> experience on desktop and mobile. We hope you like it!
>
> The other big reveal is that the Blug, our newsy blog that has been on 
> Tumblr ever since 2010, has now moved within rivbike.com to 
> https://www.rivbike.com/blogs/news.   With that move, you now have one 
> site for all the latest product updates, news and Grant's blog. Just head 
> to the homepage.
>
> Enjoy and let us know what you think. 
>
> Dave Schonenberg
>
>

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[RBW] Re: New look for rivbike.com and new News blog

2021-02-12 Thread Dave
Thanks for the comments. Search is still in progress. The problem is that 
we have SO MUCH text on our product descriptions and articles that it 
throws the standard search for a loop. We're working on it. Stay tuned. 

On Friday, February 12, 2021 at 5:29:24 AM UTC-8 islaysteve wrote:

> I was a webmaster (of sorts) for a while, so I know how tough it can be to 
> redesign a page or site.  Thanks for your work.   I took a quick look 
> around the site just now.   I don't mind the general look, but the search 
> function, in particular, needs looking at.  I went to "Brakes" and searched 
> for brake shoes.  It came back with a few products, including whole 
> brakes.  I know that you carry Kool Stop shoes, because I just looked at 
> them recently.  But no Kool Stop came back with the first search.  When I 
> just searched "Kool Stop", I got the Kool Stop products.  So this is not 
> good.  I would prefer that there be subcategories, i.e. click on Brakes, 
> then get another menu for the various items people might search for 
> pertaining to Brakes.  I hope these comments are helpful.  Cheers, Steve
>
> On Friday, February 12, 2021 at 5:54:02 AM UTC-5 Garth wrote:
>
>> My first desktop impression in navigating it is "awkward".  Some large 
>> images, some small. 2 columns only, lots of empty white space. On product 
>> pages the product detail font is oddly small/compressed/faint in relation 
>> to the title font and large images. I find it an awkward . 
>>
>>
>> I prefer seeing more items on one page, utilizing the available space 
>> with content, not plain white background. I can see plain white background 
>> anywhere. 
>>
>> The 3 bar thing for desktop websites is to me not a good look or 
>> function. It seems as web design and function professes to 
>> progress/improve/evolve, it does the very opposite. It's like jumping out 
>> the bedroom window and walking around the block to get to the kitchen. 
>>
>> "Just the facts"  ... so to speak. 
>>
>>
>> On Thursday, February 11, 2021 at 11:56:21 PM UTC-5 Dave wrote:
>>
>>> Hi Everyone, 
>>>
>>> Just a heads-up that we launched a new theme today for the rivbike.com 
>>> webstore. We enlarged the photos all around, spruced up the homepage, 
>>> improved the search, and updated a number of things for a smoother 
>>> experience on desktop and mobile. We hope you like it!
>>>
>>> The other big reveal is that the Blug, our newsy blog that has been on 
>>> Tumblr ever since 2010, has now moved within rivbike.com to 
>>> https://www.rivbike.com/blogs/news.   With that move, you now have one 
>>> site for all the latest product updates, news and Grant's blog. Just head 
>>> to the homepage.
>>>
>>> Enjoy and let us know what you think. 
>>>
>>> Dave Schonenberg
>>>
>>>

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[RBW] Re: New look for rivbike.com and new News blog

2021-02-12 Thread 'islaysteve' via RBW Owners Bunch
I was a webmaster (of sorts) for a while, so I know how tough it can be to 
redesign a page or site.  Thanks for your work.   I took a quick look 
around the site just now.   I don't mind the general look, but the search 
function, in particular, needs looking at.  I went to "Brakes" and searched 
for brake shoes.  It came back with a few products, including whole 
brakes.  I know that you carry Kool Stop shoes, because I just looked at 
them recently.  But no Kool Stop came back with the first search.  When I 
just searched "Kool Stop", I got the Kool Stop products.  So this is not 
good.  I would prefer that there be subcategories, i.e. click on Brakes, 
then get another menu for the various items people might search for 
pertaining to Brakes.  I hope these comments are helpful.  Cheers, Steve

On Friday, February 12, 2021 at 5:54:02 AM UTC-5 Garth wrote:

> My first desktop impression in navigating it is "awkward".  Some large 
> images, some small. 2 columns only, lots of empty white space. On product 
> pages the product detail font is oddly small/compressed/faint in relation 
> to the title font and large images. I find it an awkward . 
>
>
> I prefer seeing more items on one page, utilizing the available space with 
> content, not plain white background. I can see plain white background 
> anywhere. 
>
> The 3 bar thing for desktop websites is to me not a good look or function. 
> It seems as web design and function professes to progress/improve/evolve, 
> it does the very opposite. It's like jumping out the bedroom window and 
> walking around the block to get to the kitchen. 
>
> "Just the facts"  ... so to speak. 
>
>
> On Thursday, February 11, 2021 at 11:56:21 PM UTC-5 Dave wrote:
>
>> Hi Everyone, 
>>
>> Just a heads-up that we launched a new theme today for the rivbike.com 
>> webstore. We enlarged the photos all around, spruced up the homepage, 
>> improved the search, and updated a number of things for a smoother 
>> experience on desktop and mobile. We hope you like it!
>>
>> The other big reveal is that the Blug, our newsy blog that has been on 
>> Tumblr ever since 2010, has now moved within rivbike.com to 
>> https://www.rivbike.com/blogs/news.   With that move, you now have one 
>> site for all the latest product updates, news and Grant's blog. Just head 
>> to the homepage.
>>
>> Enjoy and let us know what you think. 
>>
>> Dave Schonenberg
>>
>>

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[RBW] Re: New look for rivbike.com and new News blog

2021-02-12 Thread Garth
My first desktop impression in navigating it is "awkward".  Some large 
images, some small. 2 columns only, lots of empty white space. On product 
pages the product detail font is oddly small/compressed/faint in relation 
to the title font and large images. I find it an awkward . 


I prefer seeing more items on one page, utilizing the available space with 
content, not plain white background. I can see plain white background 
anywhere. 

The 3 bar thing for desktop websites is to me not a good look or function. 
It seems as web design and function professes to progress/improve/evolve, 
it does the very opposite. It's like jumping out the bedroom window and 
walking around the block to get to the kitchen. 

"Just the facts"  ... so to speak. 


On Thursday, February 11, 2021 at 11:56:21 PM UTC-5 Dave wrote:

> Hi Everyone, 
>
> Just a heads-up that we launched a new theme today for the rivbike.com 
> webstore. We enlarged the photos all around, spruced up the homepage, 
> improved the search, and updated a number of things for a smoother 
> experience on desktop and mobile. We hope you like it!
>
> The other big reveal is that the Blug, our newsy blog that has been on 
> Tumblr ever since 2010, has now moved within rivbike.com to 
> https://www.rivbike.com/blogs/news.   With that move, you now have one 
> site for all the latest product updates, news and Grant's blog. Just head 
> to the homepage.
>
> Enjoy and let us know what you think. 
>
> Dave Schonenberg
>
>

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[RBW] Re: New look for rivbike.com and new News blog

2021-02-11 Thread Joe Bernard
It's Dave! Thanks for all the hard work on the new site and good to hear 
from you again man! ‍♂️

Joe Bernard 

On Thursday, February 11, 2021 at 8:56:21 PM UTC-8 Dave wrote:

> Hi Everyone, 
>
> Just a heads-up that we launched a new theme today for the rivbike.com 
> webstore. We enlarged the photos all around, spruced up the homepage, 
> improved the search, and updated a number of things for a smoother 
> experience on desktop and mobile. We hope you like it!
>
> The other big reveal is that the Blug, our newsy blog that has been on 
> Tumblr ever since 2010, has now moved within rivbike.com to 
> https://www.rivbike.com/blogs/news.   With that move, you now have one 
> site for all the latest product updates, news and Grant's blog. Just head 
> to the homepage.
>
> Enjoy and let us know what you think. 
>
> Dave Schonenberg
>
>

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