I found this in my inbox this morning and figured the
rest of you would like to know that there actually WAS
a problem. If you're still having long response times,
maybe you should complain a little bit too.
Bob M.
=====================================
Hello,
Thank you for writing to Yahoo! Mail.
We wanted to let you know that we've received your
message, and more importantly we want to thank you for
your patience.
Yahoo! Customer Care is committed to answering your
questions as
quickly and accurately as possible. Please know that
your email is important to us and we sincerely
apologize for the delay in responding to your message.
There was an issue that impacted a sub-set of Yahoo!
Mail users, and you may have experienced latency while
using Yahoo! Mail or even had a problem accessing or
renaming your folders. These issues have been
resolved.
If you were not one of the users impacted by this
specific issue, or if you are having other
difficulties, please let us know. Describing in as
much detail as possible the problem you are having,
any steps you take leading up to it, how frequently it
occurs, and the exact text of any error message you
receive, will greatly help us to troubleshoot and
provide a solution more quickly.
Thanks again for using Yahoo! Mail.
Thank you again for contacting Yahoo! Customer Care.
Regards,
Stanley
Yahoo! Customer Care
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