Re: Powerbook dials internet once an hour?

2000-07-01 Thread Ben Liberman


I'm coming late to the discussion so this may have already been covered.
If it's on the same network as the backup server, why not just change
the communications protocol for the Powerbook client from IP to Appletalk?

  It would be really nice if the powerbook could be set to automatically
  use the dial-up TCP/IP config during the day so the user can get to the
  internet, then switch to ethernet at night to allow network backup. Can
  Location manager do that?

I've found that the sky's the limit when it comes to Location Manager and
AppleScript, so I'm sure it is possible to automate this process. How? I'm
not the person to ask that...

  WISH LIST ITEM: Put an "advanced prefs" section in the retro client,
  where you can force it not to do those lookups at certain times of day.
  Or let this be administered at the server.

I've logged your suggestion.

Matthew Tevenan
Technical Support Specialist
Dantz Development Corporation
925.253.3050
[EMAIL PROTECTED]

  From: Luke Jaeger [EMAIL PROTECTED]
  Organization: Disney Magazine Publishing
  Reply-To: "retro-talk" [EMAIL PROTECTED]
  Date: Fri, 30 Jun 2000 09:37:40 -0400
  To: retro-talk [EMAIL PROTECTED]
  Subject: Re: Powerbook dials internet once an hour?
 
  since this behavior only started after I installed the retro client, I
  suspect the retro client.
 
  This powerbook rarely if ever leaves its spot on the LAN. Until I showed
  up to install Retrospect, they weren't using any TCP/IP-based network
  services over ethernet, just classic a'talk file sharing.
 
  It would be really nice if the powerbook could be set to automatically
  use the dial-up TCP/IP config during the day so the user can get to the
  internet, then switch to ethernet at night to allow network backup. Can
  Location manager do that?
 
  WISH LIST ITEM: Put an "advanced prefs" section in the retro client,
  where you can force it not to do those lookups at certain times of day.
  Or let this be administered at the server.
 
  Matthew Tevenan wrote:
 
  The Retrospect Client will check its network connection every one hour. If
  your connection is a dial-up connection, this means it will try 
to dial out.
  That's why I recommended using Location Manager to switch 
between extension
  sets...
 
  This one-hour interval is up from a ten-second interval with the 
4.0 client.

--
  [EMAIL PROTECTED]  Ben Liberman
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Re: Powerbook dials internet once an hour?

2000-07-01 Thread Matthew Tevenan

Mr. Gillett,

The reason the client checks your network connection once an hour is to make
sure it has one, and to report problems if they exist. If we turned this
off, the client would sit there cheerfully reporting that absolutely no
problems exist when in fact they may. This would make client-side
troubleshooting nonexistent, an extremely frustrating situation for a tech
support rep, as you can imagine.

But let's step back here...

Why did we create the client? The client was created so that backups were
not limited to just one local computer, or one computer plus mounted servers
and shared drives. With clients, Retrospect simply looks for your client on
the network, and assuming it finds it, backs it up. No need to make sure
servers are mounted, no missing files the Mac OS doesn't allow you to
transfer over file sharing.

Notice I've been saying "network," and not mentioning dial-up connections.
Dial-up connections, especially over a modem, are not specifically what the
Retrospect Client was intended for. You can do it, since when you dial into
your company's network, you're creating a TCP/IP connection just like your
Ethernet connection to your LAN, but trying to back up a large hard drive
over a 56K modem is like trying to fit Lake Michigan through a straw.

OK, it wouldn't quite take that long, but you get my drift. The client is
not assuming you have a free or extremely low-cost telephone connection to
your network (if only US telephone rates were as rosy as you suggest...),
it's just assuming most people connect via a local Ethernet connection.

That said, I need to reassert my original suggestion: Location Manager. Here
on my PowerBook, I have two Extensions Manager settings: one called
"Network," for when I'm connected to the Dantz network, and one called "no
Client," for when I'm not, and the only way to connect to the Internet is
through my dial-up modem connection (sorry folks, not quite cool enough for
DSL yet). In my TCP/IP control panel, I have two settings: one called
"Dantz," with all the settings I need to instantly hook up to the network at
Dantz, and one called "Dial-up," with all necessary settings for my ISP.

In Location Manager, then, I have two settings, Dantz and Dial-up. In
addition to other customized settings, these two locations appear as
follows:

DANTZ:
Extension set: Network
AppleTalk  TCP/IP: (TCP/IP Configuration:) Dantz

DIAL-UP: 
Extension set: no Client
AppleTalk  TCP/IP: (TCP/IP Configuration:) Dial-up

Whenever I need to switch locations, I open my control strip and switch
locations using the Location Manager CSM. You probably do something like
this every time you have to switch to a PPP setup from your Ethernet setup,
and vice-versa, right? So why not set up Location Manager and allow for even
more automation? Apple's on-line help for setting up Location Manager is
great.

In short, there is a very good reason for the client wanting to connect
every hour--stability and ease of troubleshooting, not arrogance. Unless you
want to back up your client through your modem connection (which is not
recommended) simply set up your Mac to disable the client control panel
whenever you're on the road.

OK, back to the weekend,

Matthew Tevenan
Technical Support Specialist
Dantz Development Corporation
925.253.3050 
[EMAIL PROTECTED]

 From: Ken Gillett [EMAIL PROTECTED]
 Reply-To: "retro-talk" [EMAIL PROTECTED]
 Date: Fri, 30 Jun 2000 08:47:44 +0100
 To: "retro-talk" [EMAIL PROTECTED]
 Subject: Re: Powerbook dials internet once an hour?
 
 At 1:11 PM -0700 29/6/00, Matthew Tevenan wrote:
 
 The Retrospect Client will check its network connection every one hour. If
 your connection is a dial-up connection, this means it will try to dial out.
 That's why I recommended using Location Manager to switch between extension
 sets...
 
 
 Can you elaborate on this? I have not found the Retro Client does
 this, but I'm on a LAN so the connection presumably exists and the
 client is happy. But if the Mac is set to 'Connect via' PPP will it
 then dial up? That might be unusual though to have the Client running
 when on a PPP dialup connection. Where's the backup server going to
 be?
 
 I have to say that IMO ANY software that causes these sort of
 uncontrollable dialups is seriously flawed, badly written, arrogantly
 conceived, call it what you like. If you pay for calls, as we do here
 in the UK, this software costs you money every time it feels like it.
 Since the minimum call time is likely to be several minutes this is
 not trivial and irrespective of the cost it is just not acceptable
 for a programmer to make decisions like when he will spend your
 money. I am VERY against this sort of arrogance (so typical of
 Microsoft in fact) and I'm surprised at Dantz.
 
 
 At 3:38 PM -0400 29/6/00, Stefan Jeglinski wrote:
 For example, I have a 6500 with 9.0.4 which demands the right to do
 a DNS lookup whenever the File Sharing CP is opened. It does not
 matter if file sharing is on or