Re: Slack integration no longer working as of March 14th

2023-03-28 Thread Greg MacLean 
Thanks for responding Christian.

We're running Python 2.7.18

Thanks!

On Thursday, March 23, 2023 at 4:47:23 PM UTC-4 Christian Hammond wrote:

> Hi Greg,
>
> Looks like they (hooks.slack.com) moved to Let's Encrypt on March 14th. 
> Your server is likely lacking the root certificates for this.
>
> Let's Encrypt is wildly common now, so I expect this problem will just get 
> worse for more services (including ours).
>
> You'll need to install the Let's Encrypt root certs in your version of 
> Python. Since you're using a Bitnami install, there may be hoops to jump 
> through that I'm not aware of (they have a tailored environment, and no 
> longer support native installers).
>
> Can you let me know what version of Python 2.7 specifically you have on 
> there?
>
> Christian
>
> On Tue, Mar 21, 2023 at 11:10 AM Greg MacLean  wrote:
>
>> Running version 3.0.24 on Windows Server 2019
>>
>> (apologies if this has already been posted, it looked like my first post 
>> disappeared).
>>
>> We've lost visibility from our Slack Integration with Reviewboard since 
>> March 14th.
>>
>> The logs show a repeat of this:
>> - root - Failed to send notification: > CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:727)> 
>> Traceback (most recent call last): File 
>> "C:\Bitnami\reviewboard-2.5.6.1-3\python\lib\site-packages\rbintegrations\slack\integration.py",
>>  
>> line 176, in notify urlopen(Request(webhook_url, data, headers)) File 
>> "C:\Bitnami\reviewboard-2.5.6.1-3\python\lib\urllib2.py", line 154, in 
>> urlopen return opener.open(url, data, timeout) File 
>> "C:\Bitnami\reviewboard-2.5.6.1-3\python\lib\urllib2.py", line 429, in open 
>> response = self._open(req, data) File 
>> "C:\Bitnami\reviewboard-2.5.6.1-3\python\lib\urllib2.py", line 447, in 
>> _open '_open', req) File 
>> "C:\Bitnami\reviewboard-2.5.6.1-3\python\lib\urllib2.py", line 407, in 
>> _call_chain result = func(*args) File 
>> "C:\Bitnami\reviewboard-2.5.6.1-3\python\lib\urllib2.py", line 1241, in 
>> https_open context=self._context) File 
>> "C:\Bitnami\reviewboard-2.5.6.1-3\python\lib\urllib2.py", line 1198, in 
>> do_open raise URLError(err) URLError: > CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:727)>
>>
>> We've also tried upgrading certifi with pip (using python 2.7 included 
>> with this version of Review Board), and the error persists. Otherwise, 
>> we've tried with a different webhook just to rule it out, and we're still 
>> getting no updates. Anything that could steer us in the right direction 
>> would be appreciated.  
>>
>> -- 
>> Supercharge your Review Board with Power Pack: 
>> https://www.reviewboard.org/powerpack/
>> Want us to host Review Board for you? Check out RBCommons: 
>> https://rbcommons.com/
>> Happy user? Let us know! https://www.reviewboard.org/users/
>> --- 
>> You received this message because you are subscribed to the Google Groups 
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>> To unsubscribe from this group and stop receiving emails from it, send an 
>> email to reviewboard...@googlegroups.com.
>> To view this discussion on the web visit 
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>>  
>> 
>> .
>>
>
>
> -- 
> Christian Hammond
> President/CEO of Beanbag 
> Makers of Review Board 
>

-- 
Supercharge your Review Board with Power Pack: 
https://www.reviewboard.org/powerpack/
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Re: Slack integration no longer working as of March 14th

2023-03-23 Thread Christian Hammond 
Hi Greg,

Looks like they (hooks.slack.com) moved to Let's Encrypt on March 14th.
Your server is likely lacking the root certificates for this.

Let's Encrypt is wildly common now, so I expect this problem will just get
worse for more services (including ours).

You'll need to install the Let's Encrypt root certs in your version of
Python. Since you're using a Bitnami install, there may be hoops to jump
through that I'm not aware of (they have a tailored environment, and no
longer support native installers).

Can you let me know what version of Python 2.7 specifically you have on
there?

Christian

On Tue, Mar 21, 2023 at 11:10 AM Greg MacLean  wrote:

> Running version 3.0.24 on Windows Server 2019
>
> (apologies if this has already been posted, it looked like my first post
> disappeared).
>
> We've lost visibility from our Slack Integration with Reviewboard since
> March 14th.
>
> The logs show a repeat of this:
> - root - Failed to send notification:  CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:727)>
> Traceback (most recent call last): File
> "C:\Bitnami\reviewboard-2.5.6.1-3\python\lib\site-packages\rbintegrations\slack\integration.py",
> line 176, in notify urlopen(Request(webhook_url, data, headers)) File
> "C:\Bitnami\reviewboard-2.5.6.1-3\python\lib\urllib2.py", line 154, in
> urlopen return opener.open(url, data, timeout) File
> "C:\Bitnami\reviewboard-2.5.6.1-3\python\lib\urllib2.py", line 429, in open
> response = self._open(req, data) File
> "C:\Bitnami\reviewboard-2.5.6.1-3\python\lib\urllib2.py", line 447, in
> _open '_open', req) File
> "C:\Bitnami\reviewboard-2.5.6.1-3\python\lib\urllib2.py", line 407, in
> _call_chain result = func(*args) File
> "C:\Bitnami\reviewboard-2.5.6.1-3\python\lib\urllib2.py", line 1241, in
> https_open context=self._context) File
> "C:\Bitnami\reviewboard-2.5.6.1-3\python\lib\urllib2.py", line 1198, in
> do_open raise URLError(err) URLError:  CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:727)>
>
> We've also tried upgrading certifi with pip (using python 2.7 included
> with this version of Review Board), and the error persists. Otherwise,
> we've tried with a different webhook just to rule it out, and we're still
> getting no updates. Anything that could steer us in the right direction
> would be appreciated.
>
> --
> Supercharge your Review Board with Power Pack:
> https://www.reviewboard.org/powerpack/
> Want us to host Review Board for you? Check out RBCommons:
> https://rbcommons.com/
> Happy user? Let us know! https://www.reviewboard.org/users/
> ---
> You received this message because you are subscribed to the Google Groups
> "Review Board Community" group.
> To unsubscribe from this group and stop receiving emails from it, send an
> email to reviewboard+unsubscr...@googlegroups.com.
> To view this discussion on the web visit
> https://groups.google.com/d/msgid/reviewboard/fff80b9c-b636-4a76-ad52-a76414e18036n%40googlegroups.com
> 
> .
>


-- 
Christian Hammond
President/CEO of Beanbag 
Makers of Review Board 

-- 
Supercharge your Review Board with Power Pack: 
https://www.reviewboard.org/powerpack/
Want us to host Review Board for you? Check out RBCommons: 
https://rbcommons.com/
Happy user? Let us know! https://www.reviewboard.org/users/
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Slack integration no longer working as of March 14th

2023-03-21 Thread Greg MacLean 
Running version 3.0.24 on Windows Server 2019

(apologies if this has already been posted, it looked like my first post 
disappeared).

We've lost visibility from our Slack Integration with Reviewboard since 
March 14th.

The logs show a repeat of this:
- root - Failed to send notification:  
Traceback (most recent call last): File 
"C:\Bitnami\reviewboard-2.5.6.1-3\python\lib\site-packages\rbintegrations\slack\integration.py",
 
line 176, in notify urlopen(Request(webhook_url, data, headers)) File 
"C:\Bitnami\reviewboard-2.5.6.1-3\python\lib\urllib2.py", line 154, in 
urlopen return opener.open(url, data, timeout) File 
"C:\Bitnami\reviewboard-2.5.6.1-3\python\lib\urllib2.py", line 429, in open 
response = self._open(req, data) File 
"C:\Bitnami\reviewboard-2.5.6.1-3\python\lib\urllib2.py", line 447, in 
_open '_open', req) File 
"C:\Bitnami\reviewboard-2.5.6.1-3\python\lib\urllib2.py", line 407, in 
_call_chain result = func(*args) File 
"C:\Bitnami\reviewboard-2.5.6.1-3\python\lib\urllib2.py", line 1241, in 
https_open context=self._context) File 
"C:\Bitnami\reviewboard-2.5.6.1-3\python\lib\urllib2.py", line 1198, in 
do_open raise URLError(err) URLError: 

We've also tried upgrading certifi with pip (using python 2.7 included with 
this version of Review Board), and the error persists. Otherwise, we've 
tried with a different webhook just to rule it out, and we're still getting 
no updates. Anything that could steer us in the right direction would be 
appreciated.  

-- 
Supercharge your Review Board with Power Pack: 
https://www.reviewboard.org/powerpack/
Want us to host Review Board for you? Check out RBCommons: 
https://rbcommons.com/
Happy user? Let us know! https://www.reviewboard.org/users/
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