Re: Review Board Ticket #5016: perforce rbt post fails with 500 internal error

[Shubha Ramani]

Just wanted to circle back. I had ZERO problems with version 5.0.6. It 
works. So I fell back to 5.0.6 FYI

On Wednesday, December 13, 2023 at 6:21:27 AM UTC-8 Shubha Ramani wrote:

> happy to provide the info:
> atlvptwebapp01:/webapp/PYTHON_VENVS/ReviewBoard-6.0.1-venv/bin[ 66 ] --> 
> ./pip show publicsuffix
> Name: publicsuffix
> Version: 1.1.1
> Summary: Get a public suffix for a domain name using the Public Suffix 
> List.
> Home-page: 
> Author: Tomaz Solc
> Author-email: tomaz...@tablix.org
> License: MIT
> Location: 
> /webapp/PYTHON_VENVS/ReviewBoard-6.0.1-venv/lib/python3.11/site-packages
> Requires: 
> Required-by: Djblets
> atlvptwebapp01:/webapp/PYTHON_VENVS/ReviewBoard-6.0.1-venv/bin[ 67 ] --> 
> ./pip3 show publicsuffix
> Name: publicsuffix
> Version: 1.1.1
> Summary: Get a public suffix for a domain name using the Public Suffix 
> List.
> Home-page: 
> Author: Tomaz Solc
> Author-email: tomaz...@tablix.org
> License: MIT
> Location: 
> /webapp/PYTHON_VENVS/ReviewBoard-6.0.1-venv/lib/python3.11/site-packages
> Requires: 
> Required-by: Djblets
> atlvptwebapp01:/webapp/PYTHON_VENVS/ReviewBoard-6.0.1-venv/bin[ 68 ] --> 
>
> On Tue, Dec 12, 2023 at 9:01 PM Christian Hammond  
> wrote:
>
>> To reply, visit https://hellosplat.com/s/beanbag/tickets/5016/ 
>>
>> New update by chipx86 
>>
>> For Beanbag, Inc.  ▸ Review Board 
>>  ▸ Ticket #5016 
>>  
>>
>> Hmm, interesting. Looks like an issue in a third-party module we use. We'll 
>> look into what's going on there. Thank you for the log!
>>
>> Can you check the result of /webapp/reviewboard/site_prob-6.0.1/venv/bin/pip 
>> show publicsuffix (path based on what's in the logs -- feel free to adjust 
>> if needed) and show me what that says?
>>
>>

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Re: Review Board Ticket #5016: perforce rbt post fails with 500 internal error

[Shubha Ramani]

happy to provide the info:
atlvptwebapp01:/webapp/PYTHON_VENVS/ReviewBoard-6.0.1-venv/bin[ 66 ] -->
./pip show publicsuffix
Name: publicsuffix
Version: 1.1.1
Summary: Get a public suffix for a domain name using the Public Suffix List.
Home-page:
Author: Tomaz Solc
Author-email: tomaz.s...@tablix.org
License: MIT
Location:
/webapp/PYTHON_VENVS/ReviewBoard-6.0.1-venv/lib/python3.11/site-packages
Requires:
Required-by: Djblets
atlvptwebapp01:/webapp/PYTHON_VENVS/ReviewBoard-6.0.1-venv/bin[ 67 ] -->
./pip3 show publicsuffix
Name: publicsuffix
Version: 1.1.1
Summary: Get a public suffix for a domain name using the Public Suffix List.
Home-page:
Author: Tomaz Solc
Author-email: tomaz.s...@tablix.org
License: MIT
Location:
/webapp/PYTHON_VENVS/ReviewBoard-6.0.1-venv/lib/python3.11/site-packages
Requires:
Required-by: Djblets
atlvptwebapp01:/webapp/PYTHON_VENVS/ReviewBoard-6.0.1-venv/bin[ 68 ] -->

On Tue, Dec 12, 2023 at 9:01 PM Christian Hammond 
wrote:

> To reply, visit https://hellosplat.com/s/beanbag/tickets/5016/
>
> New update by chipx86
>
> For Beanbag, Inc.  ▸ Review Board
>  ▸ Ticket #5016
> 
>
> Hmm, interesting. Looks like an issue in a third-party module we use. We'll 
> look into what's going on there. Thank you for the log!
>
> Can you check the result of /webapp/reviewboard/site_prob-6.0.1/venv/bin/pip 
> show publicsuffix (path based on what's in the logs -- feel free to adjust if 
> needed) and show me what that says?
>
>

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Re: Review Board Ticket #5016: perforce rbt post fails with 500 internal error

[Christian Hammond]

--
To reply, visit https://hellosplat.com/s/beanbag/tickets/5016/
--

New update by shubhar
For Beanbag, Inc. > Review Board > Ticket #5016


Reply:

Hmm, interesting. Looks like an issue in a third-party module we use. We'll 
look into what's going on there. Thank you for the log!

Can you check the result of 
`/webapp/reviewboard/site_prob-6.0.1/venv/bin/pip show publicsuffix` (path 
based on what's in the logs -- feel free to adjust if needed) and show me what 
that says?

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Re: Review Board Ticket #5016: perforce rbt post fails with 500 internal error

[Shubha Ramani]

Christian I have attached the reviewboard.log file

On Tuesday, December 12, 2023 at 6:39:28 PM UTC-8 Christian Hammond wrote:

> To reply, visit https://hellosplat.com/s/beanbag/tickets/5016/ 
>
> New update by chipx86 
>
> For Beanbag, Inc.  ▸ Review Board 
>  ▸ Ticket #5016 
>  
>
> Thanks for the report! There should be a server-side error somewhere as well, 
> perhaps e-mailed to the administrator, or found in the reviewboard.log file. 
> Would you be able to locate the backtrace there and attach it?
>
>

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Re: Review Board Ticket #5016: perforce rbt post fails with 500 internal error

[Shubha Ramani]

--
To reply, visit https://hellosplat.com/s/beanbag/tickets/5016/
--

New update by shubhar
For Beanbag, Inc. > Review Board > Ticket #5016


Reply:

look at the end of the log and you will see the related problem


Files:
- reviewboard.log
  

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Re: Review Board Ticket #5016: perforce rbt post fails with 500 internal error

[Christian Hammond]

--
To reply, visit https://hellosplat.com/s/beanbag/tickets/5016/
--

New update by shubhar
For Beanbag, Inc. > Review Board > Ticket #5016


Reply:

Thanks for the report! There should be a server-side error somewhere as 
well, perhaps e-mailed to the administrator, or found in the `reviewboard.log` 
file. Would you be able to locate the backtrace there and attach it?

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Review Board Ticket #5016: perforce rbt post fails with 500 internal error

[Shubha Ramani]

--
To reply, visit https://hellosplat.com/s/beanbag/tickets/5016/
--

New ticket #5016 by shubhar
For Beanbag, Inc. > Review Board

Status: New
Tags: Priority:Medium, Type:Defect


--
perforce rbt post fails with 500 internal error
==

# What version are you running?
rbtools-4.1
ReviewBoard 6.0.1


# What's the URL of the page containing the problem?


# What steps will reproduce the problem?
1. > rbt post -g --target-people  --summary "hi this is a summary" 
--description "hi this is a description" --debug
2. 
3. 


# What is the expected output? What do you see instead?
I would expect rbt to succeed with diff URL

# What operating system are you using? What browser?
Chrome, RHEL 8.x

# Please provide any additional information below.

>>> Got HTTP error: 500: 500 - Internal 
>>> Server Error | Review BoardSomething broke! (Error 
>>> 500)
   It appears something broke when you tried to go to here. This is either
   a bug in Review Board or a server configuration error. Please report
   this to your administrator.
  

Traceback (most recent call last):
  File 
"/tool/pandora64/.package/python-3.10.1/lib/python3.10/site-packages/rbtools/api/request.py",
 line 1222, in process_error
rsp = json_loads(data_str)
  File 
"/tool/pandora64/.package/python-3.10.1/lib/python3.10/json/__init__.py", line 
346, in loads
return _default_decoder.decode(s)
  File "/tool/pandora64/.package/python-3.10.1/lib/python3.10/json/decoder.py", 
line 337, in decode
obj, end = self.raw_decode(s, idx=_w(s, 0).end())
  File "/tool/pandora64/.package/python-3.10.1/lib/python3.10/json/decoder.py", 
line 355, in raw_decode
raise JSONDecodeError("Expecting value", s, err.value) from None
json.decoder.JSONDecodeError: Expecting value: line 1 column 1 (char 0)

During handling of the above exception, another exception occurred:

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File 
"/tool/pandora64/.package/python-3.10.1/lib/python3.10/site-packages/rbtools/commands/post.py",
 line 756, in post_request
draft = draft.update(**update_fields)
  File 
"/tool/pandora64/.package/python-3.10.1/lib/python3.10/site-packages/rbtools/api/resource.py",
 line 319, in 
meth(resource, **kwargs)))
  File 
"/tool/pandora64/.package/python-3.10.1/lib/python3.10/site-packages/rbtools/api/decorators.py",
 line 23, in request_method
return self._transport.execute_request_method(method_wrapper,
  File 
"/tool/pandora64/.package/python-3.10.1/lib/python3.10/site-packages/rbtools/api/transport/sync.py",
 line 289, in execute_request_method
return self._execute_request(request)
  File 
"/tool/pandora64/.package/python-3.10.1/lib/python3.10/site-packages/rbtools/api/transport/sync.py",
 line 310, in _execute_request
rsp = self.server.make_request(request)
  File 
"/tool/pandora64/.package/python-3.10.1/lib/python3.10/site-packages/rbtools/api/request.py",
 line 1267, in make_request
self.process_error(e.code, e.read())
  File 
"/tool/pandora64/.package/python-3.10.1/lib/python3.10/site-packages/rbtools/api/request.py",
 line 1234, in process_error
raise APIError(http_status, None, None, data_str)
rbtools.api.errors.APIError: 500 - Internal 
Server Error | Review BoardSomething broke! (Error 
500)
   It appears something broke when you tried to go to here. This is either
   a bug in Review Board or a server configuration error. Please report
   this to your administrator.
  
 (HTTP 500: Internal Server Error)

During handling of the above exception, another exception occurred:
Traceback (most recent call last):
  File 
"/proj/pt_verif_dev4/users/shramani/pt_trunk/env_squash/default/squash_full/7AA3CBADF04B4FEE46E0C01EC37EFFFC-rhel7/PATH-2/rbt",
 line 8, in 
sys.exit(main())
  File 
"/tool/pandora64/.package/python-3.10.1/lib/python3.10/site-packages/rbtools/commands/main.py",
 line 207, in main
command.run_from_argv([RB_MAIN, command_name] + args)
  File 
"/tool/pandora64/.package/python-3.10.1/lib/python3.10/site-packages/rbtools/commands/__init__.py",
 line 1118, in run_from_argv
exit_code = self.main(*args) or 0
  File 
"/tool/pandora64/.package/python-3.10.1/lib/python3.10/site-packages/rbtools/commands/post.py",
 line 968, in main
review_request_id, review_request_url = self.post_request(
  File 
"/tool/pandora64/.package/python-3.10.1/lib/python3.10/site-packages/rbtools/commands/post.py",
 line 758, in post_request
raise CommandError(
rbtools.commands.CommandError: Error updating review request draft: 500 - Internal Server Error | Review 
BoardSomething broke! (Error 500)
   It appears something broke when you tried to go to here. This is