Re: [rt-users] How to add Company logo
Asif, in your email today, your syntax did not contain what I wrote below
yesterday. Furermore, with this syntax, as said before, you sould not have
SetLogo statements in your RT_SiteConfig.pm config. This is only one way
to do it - I am sure there are others. I would search the wiki and the
mailing list archives - this is exactly how I arrived at my configuration
below.
James Moseley
jmose...@corp.xanadoo.com wrote:
We don't seem to have any problems using a 200x90 logo in our 3.8.2
install.
We have simply done the following:
Create a logo file: /local/htmlElements/Logo
With:
">
% if ($show_name) {
<% loc("RT for [_1]", $RT::rtname) %>
% }
<%args>
$show_name => 1
Put image in /share/html/NoAuth/images
There are no SetLogo references in our RT_SiteConfig.
___
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: sa...@bestpractical.com
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] how to run new rt cli in cron
On Sat, May 2, 2009 at 5:47 PM, wrote: > What's the specific problem with putting a password in a crontab or a shell > script that cron calls? Only folks with root access could see the > password. Besides, you've got to put the RT database password in plain > text in your RT_SiteConfig file, unless you are running without a password, > which is even worse... good point. that answered my question > > > I haven't used the CLI, but if it's truly interactive, you'll need to write > an expect script. > > BTW, it appears you didn't catch my email with specific instructions for > creating a Logo file... I tried to follow. Is it possible to point to what I have done wrong based on my last repy to that email. Thanks for your help > > > > James Moseley > > > > Asif Iqbal wrote: > > The rt cli from 2001 does not require a password to get the content of a > ticket. So running it as part of a cron is not a problem > > To get the content of a ticket with rt cli from rt-3.8.2 I need to run rt > show , but it requires a password. > So I need to run it interactively. Plus I am not comfortable to feed a > password in cronjob. > > How do I by pass the password prompt? Is there another user I can use > instead where I don't have to feed a password thru cronjob? > > > -- Asif Iqbal PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu A: Because it messes up the order in which people normally read text. Q: Why is top-posting such a bad thing? ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] how to run new rt cli in cron
What's the specific problem with putting a password in a crontab or a shell script that cron calls? Only folks with root access could see the password. Besides, you've got to put the RT database password in plain text in your RT_SiteConfig file, unless you are running without a password, which is even worse... I haven't used the CLI, but if it's truly interactive, you'll need to write an expect script. BTW, it appears you didn't catch my email with specific instructions for creating a Logo file... James Moseley Asif Iqbal wrote: The rt cli from 2001 does not require a password to get the content of a ticket. So running it as part of a cron is not a problem To get the content of a ticket with rt cli from rt-3.8.2 I need to run rt show , but it requires a password. So I need to run it interactively. Plus I am not comfortable to feed a password in cronjob. How do I by pass the password prompt? Is there another user I can use instead where I don't have to feed a password thru cronjob? ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
[rt-users] ADMIN Re: [Rt-devel] how to run new rt cli in cron
Please do not CC both rt-users and rt-devel for a single post. Pick one list or the other. ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
[rt-users] how to run new rt cli in cron
The rt cli from 2001 does not require a password to get the content of a ticket. So running it as part of a cron is not a problem To get the content of a ticket with rt cli from rt-3.8.2 I need to run rt show , but it requires a password. So I need to run it interactively. Plus I am not comfortable to feed a password in cronjob. How do I by pass the password prompt? Is there another user I can use instead where I don't have to feed a password thru cronjob? Thanks -- Asif Iqbal PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu A: Because it messes up the order in which people normally read text. Q: Why is top-posting such a bad thing? ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] How to add Company logo
On Fri, May 1, 2009 at 11:52 AM, Asif Iqbal wrote:
> On Fri, May 1, 2009 at 10:13 AM, wrote:
>
>> Perhaps folks were thinking you'd look in the Wiki first:
>>
>> http://wiki.bestpractical.com/view/ChangeLogo
>>
>> You will need to pay attention to the 3.5+ section regarding copying the
>> Logo file to RT_HOME/local/html/Elements/Logo
>>
>> If you choose that method, you need not put all the SetLogo stuff in your
>> RT_SiteConfig. This is how I have my RT 3.8.2 setup. I have not tried
>> the
>> instructions for RT 3.8. That seems fairly straightfoward and much easier
>> than creating a Logo file.
>>
>> Also, no need to cc the devel list...
>>
>>
>> James Moseley
>>
>>
>
> Thanks for the wiki link. I just followed the 3.8 section since I am
> running 3.8.2 and I did exactly this
>
>
> # ls local/NoAuth/images/exmaple_logo.gif
> local/NoAuth/images/example_logo.gif
>
> # vi etc/RT_SiteConfig.pm
>
> Set($WebBaseURL , "https://rt.example.net";);
> Set($WebURL , $WebBaseURL . $WebPath . "/");
> Set($WebImagesURL , $WebURL . "NoAuth/images/");
> Set($LogoURL , $WebImagesURL . "example_logo.gif");
> Set($LogoLinkURL, "https://rt.example.net";);
> Set($LogoImageURL, $WebImagesURL . "example_logo.gif");
> Set($LogoAltText, "Example Company");
>
> Then cleaned the mason cache and restarted the webserver.
>
> I do not see the compnay log or the alternate text :-(
>
>
>>
>>
>> Asif Iqbal wrote:
>>
>> On Thu, Apr 30, 2009 at 5:22 PM, Asif Iqbal wrote:
>> How do I place a company logo on the top left corner on RT 3.8.2 ?
>>
>> Also how do I place a icon next the URL in the url box of the browser so
>> it survives the next time upgrade?
>>
>> I have done it for current version RT 3.4.5, but it has been really
>> looong time since I made those changes, so I don't
>> remember, *sigh*
>>
>> I still need help with this
>>
>>
I see the alternate text now, but no logo
This is how I have it setup now
(root)@rt:/opt/rt3$ ls local/html/NoAuth/images/
example_logo.gif
(root)@rt:/opt/rt3$ less local/html/Elements/Logo
% if ( $ShowName ) {
<% $Name || loc("RT for [_1]",
RT->Config->Get('rtname')) %>
% }
<%INIT>
if ( exists $ARGS{'show_name'} ) {
$RT::Logger->warning('show_name argument was renamed, use ShowName');
$ShowName = delete $ARGS{'show_name'};
}
<%ARGS>
$ShowName => 1
$Name => undef
(root)@rt:/opt/rt3$ less local/html/NoAuth/css/web2/layout.css
[...]
div#logo a {
position: absolute;
left: 0;
bottom: 0;
}
[...]
(root)@rt:/opt/rt3$ less etc/RT_SiteConfig.pm
Set($WebBaseURL , "https://rt.example.net";);
Set($WebURL , $WebBaseURL . $WebPath . "/");
Set($WebImagesURL , $WebURL . "NoAuth/images/");
Set($LogoURL , $WebImagesURL . "example_logo.gif");
Set($LogoLinkURL, "https://rt.example.net";);
Set($LogoImageURL, $WebImagesURL . "example_logo.gif");
Set($LogoAltText, "Example Company");
Set($LogoWidth, '177');
Set($LogoHeight, '33');
Cleaned up mason cache
(root)@rt:/opt/rt3$ rm -rf var/mason_data/obj/
Restarted web server
I only see the alternate text on the bottom left corner. No image. I also
verfified that the image is valid.
I copied it over from older RT installation 3.4.5
Now I am out of ideas. I am running RT 3.8.2
>>
>
>
> --
> Asif Iqbal
> PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
> A: Because it messes up the order in which people normally read text.
> Q: Why is top-posting such a bad thing?
>
>
>
--
Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?
___
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: sa...@bestpractical.com
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
