[rt-users] Please Help to Create Scheduled Auto Tickets for Specific Groups.
Hello. i need to notify my system domain members about Due daily, weekly and monthly maintenance activities by creating scheduled (daily, weekly and monthly) automatic tickets for each User group. Please guide me that how can create schedules in RT for automatic ticket creation and also assigning them to their respected owners automatically at the time of creation. R i Z. -- View this message in context: http://old.nabble.com/Please-Help-to-Create-Scheduled-Auto-Tickets-for-Specific-Groups.-tp27575688p27575688.html Sent from the Request Tracker - User mailing list archive at Nabble.com. ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 23 Dublin, Ireland - Mar 15 16 Boston, MA, USA - April 5 6 Washington DC, USA - Oct 25 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Please Help to Create Scheduled Auto Tickets for Specific Groups.
Hmm, sounds like a job for a simple cron ? and a tiny scrip inside RT assigning user to ticket 2010/2/13 softouch razz...@hotmail.com Hello. i need to notify my system domain members about Due daily, weekly and monthly maintenance activities by creating scheduled (daily, weekly and monthly) automatic tickets for each User group. Please guide me that how can create schedules in RT for automatic ticket creation and also assigning them to their respected owners automatically at the time of creation. R i Z. -- View this message in context: http://old.nabble.com/Please-Help-to-Create-Scheduled-Auto-Tickets-for-Specific-Groups.-tp27575688p27575688.html Sent from the Request Tracker - User mailing list archive at Nabble.com. ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 23 Dublin, Ireland - Mar 15 16 Boston, MA, USA - April 5 6 Washington DC, USA - Oct 25 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com -- MFG Torsten Brumm http://www.brumm.me http://www.elektrofeld.de ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 23 Dublin, Ireland - Mar 15 16 Boston, MA, USA - April 5 6 Washington DC, USA - Oct 25 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Adding another extension
This is not an RT extension, just a perl modules. Install perl module graphiz from cpan (or apt-get install libgraphviz-perl under debian), restart apache and your tickets relation ships graph should work. The graphs you are referring to are ticket relationships, which does require graphviz. Ken asked about Gantt charts though. I wasn't aware of anything offering this using graphviz, but the Timeline extension I pointed out uses the Simile JavaScript library to offer something close. ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 23 Dublin, Ireland - Mar 15 16 Boston, MA, USA - April 5 6 Washington DC, USA - Oct 25 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
