Re: [rt-users] RT performance enhancements

2010-07-10 Thread Jesse Vincent



On Sat, Jul 10, 2010 at 11:43:37PM +1200, franc...@catalyst.net.nz wrote:
  How are you hitting reload? The response you're getting sure _looks_
  like you're doing a browsercache-busting shift-reload.
 
 I just click the regular reload (hitting r in vimperator) but with
 Firebug's network window open. I think you might be on to something
 though, because Firebug probably needs to do a full reload in order to get
 proper stats on each of the files.

That behaviour is different than I get by, say, browsing to
http://issues.bestpractical.com/index.html twice in a row, which more
accurately models what real users are doing.  When I do that, firebug
_does not_ reload any of those resources.

I appreciate the work you've done to look at RT's web peformance and you're 
right that we could improve first-page load further by squishing our 
javascript, but I don't think that your profiling is really giving you an 
accurate picture of how RT 3.8 does things.

Best,

-Jesse 

Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com


Re: [rt-users] RT 3.8.8 - Can a superuser reset a users password?

2010-07-10 Thread Foggi, Nicola

yeah i definitely didn't notice that... wonder if there is another way to word 
it/display it, i got a couple emails from a few different people telling me 
they thought the same thing and realized it was asking them for there own 
password not the users password they were trying to change.

-Original Message-
From: rt-users-boun...@lists.bestpractical.com on behalf of Kevin Falcone
Sent: Sat 7/10/2010 3:17 PM
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] RT 3.8.8 - Can a superuser reset a users password?
 
On Fri, Jul 09, 2010 at 09:22:58PM -0500, Foggi, Nicola wrote:
So under 3.8.8 you need to know the old password for the user.  If a user 
 forgets the
password, and an admin needs to reset it, it appears the admin has to also 
 know the old
password (as when i left it blank it told me to enter my current password).
 
Maybe i'm missing something simple?

It says Your current password not The user's current password

-kevin

winmail.dat
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com