[rt-users] question

2013-01-06 Thread Yetomiwa Jabar 
Hi, please i just registered for rt users, where and how do i log in to paste 
my questions?

[rt-users] request

2013-01-06 Thread Yetomiwa Jabar 
Hello,

PLease i have been trying to install request tracker on my ubuntu 12.04 since 
four weeks ago with no major headways, i have been stocked at different 
junctions.Now that i have been able to join rtusers, can any one give an a-z 
easy to follow installation guide to any rt version for ubuntu 12.04.i am a 
complete novice to ubuntu,and i am not a programmer.please any help is welcomed.

Thanks

Re: [rt-users] question

2013-01-06 Thread k...@rice.edu 
On Sun, Jan 06, 2013 at 09:27:02AM +, Yetomiwa Jabar wrote:
 Hi, please i just registered for rt users, where and how do i log in to paste 
 my questions?
 
 

Welcome,

You just asked your first question. :) You send a text Email to this address
with your questions. Then someone may have feedback or ideas that may help you
with your problem.

Regards,
Ken

Re: [rt-users] request

2013-01-06 Thread k...@rice.edu 
On Sun, Jan 06, 2013 at 09:38:26AM +, Yetomiwa Jabar wrote:
 Hello,
 
 PLease i have been trying to install request tracker on my ubuntu 12.04 since 
 four weeks ago with no major headways, i have been stocked at different 
 junctions.Now that i have been able to join rtusers, can any one give an a-z 
 easy to follow installation guide to any rt version for ubuntu 12.04.i am a 
 complete novice to ubuntu,and i am not a programmer.please any help is 
 welcomed.
 
 Thanks

Hi Yetomiwa,

There is a README file in the distribution that describes the installation
process. It is pretty straight-forward, but as a novice you may want to see
it Ubuntu has a prepacked distribution of RT available.

Regards,
Ken

Re: [rt-users] request

2013-01-06 Thread Rainer Duffner 
Am Sun, 6 Jan 2013 09:38:26 + (GMT)
schrieb Yetomiwa Jabar teeja...@rocketmail.com:

 Hello,
 
 PLease i have been trying to install request tracker on my ubuntu
 12.04 since four weeks ago with no major headways, i have been
 stocked at different junctions.Now that i have been able to join
 rtusers, can any one give an a-z easy to follow installation guide to
 any rt version for ubuntu 12.04.i am a complete novice to ubuntu,and
 i am not a programmer.please any help is welcomed.


Hi,

which OS are you familiar with?
Being a novice to RT and to the underlying OS is not a good start...



Rainer

Re: [rt-users] jquery version

2013-01-06 Thread Christian Loos 
Am 04.01.2013 23:42, schrieb Thomas Sibley:
 jQuery and related libraries will get updated with the next major
 release, RT 4.2.

It would be great if you also can add the translations for date and time
picker.

[rt-users] https redirects to http

2013-01-06 Thread CB 
RT 4.0.8

We have set up RT to be accessible over https:
RT_SiteConfig.pm

Set($WebPort, 443);

However when a ticket is resolved or updated, after the Update button is
clicked the website goes to the http site. What configuration option am I
missing?

Have we set up lifecycles incorrectly?

Any suggestions appreciated