Re: [rt-users] Bare bones javascript that failes using Angular.js data-ng-repeat...

2016-05-13 Thread Keith Creasy 
Hello all.


Still no success with this. I have narrowed it down to RT for some reason 
taking the space characters out of “record in development”, and similar 
expressions, in elements such this that use angular…



Gets changed to (where the ? is some unknown char)



Angular rejects this, of course, as a syntax error in the expression.

Is there anywhere in the RT code that might alter the text in an attribute such 
as this? It sure seems to be doing it.

I would appreciate any help with this, or some alternative to avoid the problem.

Thanks.

Keith

From: rt-users [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of 
Keith Creasy
Sent: Thursday, May 12, 2016 2:40 PM
To: rt-users@lists.bestpractical.com
Cc: Brandon Roller
Subject: [rt-users] Bare bones javascript that failes using Angular.js 
data-ng-repeat...

Hello all.


I am getting a different error now and have a bare-bones javascript and html 
document that works outside of RT but not when opened from the rt URL. It looks 
like RT is making some changes to the syntax of the data-ng-repeat attribute.

You can look at them yourself…

http://tech.aph.org/~keith/ngTest.html - this one works
http://tech.aph.org/rt/ngTest.html - this one does not.


Here is the HTML…

http://www.w3.org/TR/html4/loose.dtd;>

  
Angular Test in RT
https://ajax.googleapis.com/ajax/libs/angularjs/1.4.8/angular.min.js"; 
type="text/javascript">
https://ajax.googleapis.com/ajax/libs/jquery/1.8.2/jquery.min.js"; 
type="text/javascript">
https://ajax.googleapis.com/ajax/libs/jqueryui/1.8.23/jquery-ui.min.js"; 
type="text/javascript">
https://tech.aph.org/~keith/ngTest.js"; 
type="text/javascript">
  


Angular Test in RT
  

People/h2>


Last
First




  {{record.lastName}}
  {{record.firstName}}








The javascript in ngTest.js…

   var mainApp = angular.module('mainApp', []);

mainApp.controller('mainController', function($scope) {

var people = [{firstName: 'Tom', lastName: 'Jones'},
{firstName: 'Linda', lastName: 'Smith'},
{firstName: 'Scott', lastName: 'Moore'}];

$scope.names = [];

$.each( people, function(i) {
$scope.names.push(people[i]);
});


And finally the error I get when I try to open it from the RT URL…

Error: [ngRepeat:iexp]
http://errors.angularjs.org/1.4.8/ngRepeat/iexp?p0=record%EF%BF%BDin%EF%BF%BDnames%20%7C;
 rderBy%3A%20'lastName'
G/<@https://ajax.googleapis.com/ajax/libs/angularjs/1.4.8/angular.min.js:6:416
Cehttps://ajax.googleapis.com/ajax/libs/angularjs/1.4.8/angular.min.js:279:13
Z@https://ajax.googleapis.com/ajax/libs/angularjs/1.4.8/angular.min.js:65:273
O@https://ajax.googleapis.com/ajax/libs/angularjs/1.4.8/angular.min.js:55:235
O@https://ajax.googleapis.com/ajax/libs/angularjs/1.4.8/angular.min.js:55:365
O@https://ajax.googleapis.com/ajax/libs/angularjs/1.4.8/angular.min.js:55:365
O@https://ajax.googleapis.com/ajax/libs/angularjs/1.4.8/angular.min.js:55:365
O@https://ajax.googleapis.com/ajax/libs/angularjs/1.4.8/angular.min.js:55:365
K@https://ajax.googleapis.com/ajax/libs/angularjs/1.4.8/angular.min.js:53:230
yc/c/https://ajax.googleapis.com/ajax/libs/angularjs/1.4.8/angular.min.js:20:99
lf/this.$gethttps://ajax.googleapis.com/ajax/libs/angularjs/1.4.8/angular.min.js:133:309
lf/this.$gethttps://ajax.googleapis.com/ajax/libs/angularjs/1.4.8/angular.min.js:134:12
yc/c/<@https://ajax.googleapis.com/ajax/libs/angularjs/1.4.8/angular.min.js:20:57
e@https://ajax.googleapis.com/ajax/libs/angularjs/1.4.8/angular.min.js:39:392
yc/c@https://ajax.googleapis.com/ajax/libs/angularjs/1.4.8/angular.min.js:19:480
yc@https://ajax.googleapis.com/ajax/libs/angularjs/1.4.8/angular.min.js:20:274
Zd@https://ajax.googleapis.com/ajax/libs/angularjs/1.4.8/angular.min.js:19:83
@https://ajax.googleapis.com/ajax/libs/angularjs/1.4.8/angular.min.js:294:192

[rt-users] automatically move tickets based on destination (queue) email address

2016-05-13 Thread Jake Harrop 
Hi,

Is there any way to move tickets into a queue dependent on what the 
correspondence address is ?  For example, we have 2 queues, Quotes & Bookings 
with corresponding email addresses associated with them (quotes@ & bookings@).  
Occasionally, a client will respond to an old quote ticket, but will send their 
email to bookings@, obviously assuming that by sending it to bookings@, it will 
be converted to a booking.

Unfortunately all that seems to happen is that the old quote ticket gets 
reopened, but remains on the Quotes queue.  What we would like to happen is 
that for that ticket to get reopened and moved into the bookings queue, where 
someone will then deal with it.

I've been through the mailing list and I've found this scrip, which will update 
the queue dependent on the sender address, but we want it to be dependent on 
the recipient (i.e. queue) address:


if ($self->TicketObj->IsWatcher(Type => 'Requestor', Email =>
'bookings [at] company)) {
my ($status, $msg) = $self->TicketObj->SetQueue('Bookings');
die $msg unless ($status);
}
return 1;


What do I need to change in the above to make it do what I want it to ?

Thanks

Jake
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