[rt-users] Installion error RT-Extension-QuickCalls

[Andrew Huddleston]

Hi

trying to install the RT-Extension-QuickCalls plugin, please see the below 
output error.

$ perl Makefile.PL
Cannot determine perl version info from lib/RT/Extension/QuickCalls.pm
Using RT configuration from /opt/rt4/lib/RT.pm:
html   => /opt/rt4/local/plugins/RT-Extension-QuickCalls/html
lib=> /opt/rt4/local/plugins/RT-Extension-QuickCalls/lib

 Error: Your installed version of RT (4.4.1) is too new; this extension
only works with versions older than 4.4.0.

Has anyone got a "fix" for this?


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[rt-users] Malformed multipart POST

[Cena, Stephen (ext. 300)]

Server: Ubuntu 14.04LTS running latest patches from Ubuntu, RT 4.4.1

Has anyone seen this happen to them recently?

[Fri Feb 17 13:07:09.936850 2017] [perl:error] [pid 7243:tid 2739473216] 
[client REDACTED:56472] Malformed multipart POST\n, referer: 
http://helpdesk.ogp.qvii.com/Ticket/Update.html?Action=Respond;id=10009
[Fri Feb 17 13:08:52.455455 2017] [perl:error] [pid 7243:tid 2781436736] 
[client REDACTED:56502] Malformed multipart POST\n, referer: 
http://helpdesk.ogp.qvii.com/Ticket/Update.html?Action=Respond;id=10009

I've only been applying "apt-get" updates to the system, but no CPAN updates. 
From what I've read it's looking like I might need to update my Perl modules. 
It doesn't seem to be browser specific as I'm seeing it with both Internet 
Explorer and Firefox.

Thanks!

Stephen Cena
Senior Systems Administrator
Quality Vision International, Inc.
Phone: (585) 544-0450 x300
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