Re: [rt-users] RT 3.6.1 configure out going address used by smtp

2011-11-22 Thread Gregory Machin
Thanks for responding. I tried as advise and it didn't work.

Here is the mail log

Nov 23 09:16:23 nzhmlapp04 postfix/pickup[30846]: 21F822200A1: uid=33
from=www-data
Nov 23 09:16:23 nzhmlapp04 postfix/cleanup[1222]: 21F822200A1:
message-id=rt-3.6.1-1173-1321992982-461.10043-...@mydom.com
Nov 23 09:16:23 nzhmlapp04 postfix/qmgr[16904]: 21F822200A1:
from=sysad...@mydom.com, size=982, nrcpt=2 (queue active)

I have www-data mapped to sysad...@mydom.com using
sender_canonical_maps = hash:/etc/postfix/sender_canonical. I did this
as a work around so that I could buy time to get RT's smtp working.

I don't want the rt application to use the Apache user  www-data to
send emails but to use smtp and us r...@mydom.com.

I hope this is a bit clearer.

Thanks

G


On Tue, Nov 22, 2011 at 9:20 PM, Bart b...@pleh.info wrote:
 We use additional rules in the RT_SiteConfig.pm to ensure that it uses the
 correct e-mail address for all queue's.
 Here's a sample:
 # ---
 # Default Correspond en Comment adres
 # ---
 Set($CorrespondAddress , 'r...@example.com');
 Set($CommentAddress , 'r...@example.com');
 Set($SetOutgoingMailFrom, 1);
 Set($OverrideOutgoingMailFrom, {
     'Default' = 'r...@example.com',
     'RT Queue 2' = 'rtque...@example.com',
     'RT Queue 3' = 'rtque...@example.com'
 });
 Hope this helps.
 -- Bart


 Op 22 november 2011 05:08 schreef Gregory Machin gregory.mac...@gmail.com
 het volgende:

 Hi.
 I have moved our RT from a legacy server to a new one. I would like to
 define the from: address used.

 At present all outgoing email is relayed via Postfix at localhost, the
 emails going out from RT are doing out using
 www-d...@newserver.mydom.com (Apache user www-data), which causes
 issues as this sever is internal so the domain newserver.mydom.com is
 not valid on the Internet. To get around this I have configured a
 temporary address rewrite.

 What I want it the emails from RT to go out as r...@mydom.com and not as
 teh Apache user. How do I configure this ?

 My email config so far for emails :

 Set ($SMTPServer, 'localhost');
 Set($CorrespondAddress , 'r...@mydom.com');
 Set($CommentAddress , 'rt-comm...@mydom.com');


 Thanks
 G
 
 RT Training Sessions (http://bestpractical.com/services/training.html)
 *  Barcelona, Spain  November 28  29, 2011



RT Training Sessions (http://bestpractical.com/services/training.html)
*  Barcelona, Spain  November 28  29, 2011

[rt-users] RT 3.6.1 configure out going address used by smtp

2011-11-21 Thread Gregory Machin
Hi.
I have moved our RT from a legacy server to a new one. I would like to
define the from: address used.

At present all outgoing email is relayed via Postfix at localhost, the
emails going out from RT are doing out using
www-d...@newserver.mydom.com (Apache user www-data), which causes
issues as this sever is internal so the domain newserver.mydom.com is
not valid on the Internet. To get around this I have configured a
temporary address rewrite.

What I want it the emails from RT to go out as r...@mydom.com and not as
teh Apache user. How do I configure this ?

My email config so far for emails :

Set ($SMTPServer, 'localhost');
Set($CorrespondAddress , 'r...@mydom.com');
Set($CommentAddress , 'rt-comm...@mydom.com');


Thanks
G

RT Training Sessions (http://bestpractical.com/services/training.html)
*  Barcelona, Spain  November 28  29, 2011