[rt-users] RT E-mail Issue
Hi, I have successfully installed RT-3.8 in my office network . But when a user generate a ticket mail is not receiving.The email server for my domain resides on yahoo.How to configure RT to use that remote mail server which requires authentication to send email?Is there any way to specify username and password in RT_SiteConfig.pm for my smtp server. Regards, Jeevan Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] RT E-mail Issue
Hi, Thanks for your quick response.I'm using ubuntu 9.04.But I think fetchmail is used to receive emails.but i want to send email through an external mail server.(ie mail server outside my network).we are using our mail server hosted in yahoo which doesn't support relaying. Regards, Jeevan On Thu, Apr 22, 2010 at 5:10 PM, Karl Burbage karl.burb...@softel.co.ukwrote: It can depend on your OS, but we use fetchmail. Here's link for Debian Linux. http://www.howtoforge.com/debian_etch_fetchmail *Karl Burbage * -- *From:* rt-users-boun...@lists.bestpractical.com [mailto: rt-users-boun...@lists.bestpractical.com] *On Behalf Of *JEEVAN P K *Sent:* 22 April 2010 12:29 *To:* rt-users@lists.bestpractical.com *Subject:* [rt-users] RT E-mail Issue Hi, I have successfully installed RT-3.8 in my office network . But when a user generate a ticket mail is not receiving.The email server for my domain resides on yahoo.How to configure RT to use that remote mail server which requires authentication to send email?Is there any way to specify username and password in RT_SiteConfig.pm for my smtp server. Regards, Jeevan This message has been independently scanned for the Softel Group and cleared of containing viruses and other malicious data. Powering Television Beyond the Video (TM) This message has been independently scanned for the Softel Group and cleared of containing viruses and other malicious data. Powering Television Beyond the Video (TM) Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
[rt-users] RT E-mail Issue
Hi All, I have successfully installed RT-3.8 in my office network . But when a user generate a ticket mail is not receiving.The email server for my domain resides on yahoo.How to configure RT to use that remote mail server which requires authentication to send email?Is there any way to specify username and password in RT_SiteConfig.pm for my smtp server. I'm using ubuntu 9.04.But I think fetchmail is used to receive emails.but i want to send email through an external mail server.(ie mail server outside my network).we are using our mail server hosted in yahoo which doesn't support relaying. Regards, Jeevan Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] RT LDAP not loging in
I'm not able to login even after disabling the ldap authentication. The below mentioned option is already enabled on RT_SiteConfig.pm file. Regards, Jeevan On Thu, Apr 1, 2010 at 5:55 PM, Poulter, Dale dale.poul...@vanderbilt.eduwrote: Are you able to login if you turn off ldap authentication? Also you may want to turn on the debugging in the RT_SiteConfig.pm Set($LogToFile , 'debug'); Set($LogDir, '$RTHOME/var/log'); Set($LogToFileNamed , debug.log); *From:* rt-users-boun...@lists.bestpractical.com [mailto: rt-users-boun...@lists.bestpractical.com] *On Behalf Of *JEEVAN P K *Sent:* Thursday, April 01, 2010 7:05 AM *To:* rt-users@lists.bestpractical.com *Subject:* [rt-users] RT LDAP not loging in Hi, I am new to RT and was trying to implement on my office space on my Ubuntu OS. i got the same installed but the issue is that i am getting the LDAP authentication for the RT, but getting error with internel server. I am not able to trace out the issue. Can anyone give me some inputs to resolve the issue. Thanks Regards, Jeevan Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
[rt-users] RT LDAP not loging in
Hi, I am new to RT and was trying to implement on my office space on my Ubuntu OS. i got the same installed but the issue is that i am getting the LDAP authentication for the RT, but getting error with internel server. I am not able to trace out the issue. Can anyone give me some inputs to resolve the issue. Thanks Regards, Jeevan Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com