comment question: how to avoid attachments?...Re: [rt-users] how's 3.6.0 working for you?
They WORK in 3.6! Hm - but I see a difference: Comments created with -m are in-line in the ticket, but tickets added with -a become attachments. (this was not the case with 3.4.5) Is there a way to avoid that? (other than "use -m") - joel anderson * [EMAIL PROTECTED] * 612-625-7389 --> pager: 612-648-6823 Be a part of the Next Age of Exploration http://www.planetary.org/ ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
Re: [rt-users] RT CLI comment problem
As noted - we cannot move to the pre-release; how soon is the official 3.6? And - again, does anyone have a work-around (other than RT 3.60pre3.) > I'm getting resistance to a pre-release; is there any way to resolve the > issue in 3.4.5? > > > On Mon, Jun 12, 2006 at 01:58:28PM -0500, Joel Peter Anderson wrote: > > > > > > We're working on a transition from a system running RT 3.0.12 to 3.4.5 and > > > I've run into a problem using the RT CLI - which is important to me > > > because I've built a bunch of automation on top of the RT CLI commands. > > > > > > As far as I've tested, all the existing CLI functionality exists ... > > > *EXCEPT* for adding comments. Any attempt add a comment with the CLI gets > > > this terse response: > > > > This is fixed in RT 3.60pre3. > > > > > > > ># Ticket comment does not exist. > > > > > > > > > Even trying something as simple as this: > > > > > > rt comment -m test 144149 > > > # Ticket comment does not exist. - joel anderson * [EMAIL PROTECTED] * 612-625-7389 --> pager: 612-648-6823 Be a part of the Next Age of Exploration http://www.planetary.org/ ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
Re: [rt-users] RT CLI comment problem
I'm getting resistance to a pre-release; is there any way to resolve the issue in 3.4.5? > On Mon, Jun 12, 2006 at 01:58:28PM -0500, Joel Peter Anderson wrote: > > > > We're working on a transition from a system running RT 3.0.12 to 3.4.5 and > > I've run into a problem using the RT CLI - which is important to me > > because I've built a bunch of automation on top of the RT CLI commands. > > > > As far as I've tested, all the existing CLI functionality exists ... > > *EXCEPT* for adding comments. Any attempt add a comment with the CLI gets > > this terse response: > > This is fixed in RT 3.60pre3. > > > > ># Ticket comment does not exist. > > > > > > Even trying something as simple as this: > > > > rt comment -m test 144149 > > # Ticket comment does not exist. > > > > > > --- > > > > Is this a known problem? Is there a fix/workaround?Thanks. > > > > - > > joel anderson * [EMAIL PROTECTED] * 612-625-7389 > > --> pager: 612-648-6823 > > Be a part of the Next Age of Exploration > > http://www.planetary.org/ > > ___ > > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > > > Community help: http://wiki.bestpractical.com > > Commercial support: [EMAIL PROTECTED] > > > > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > > Buy a copy at http://rtbook.bestpractical.com > > > > > > We're hiring! Come hack Perl for Best Practical: > > http://bestpractical.com/about/jobs.html > > > > -- > - joel anderson * [EMAIL PROTECTED] * 612-625-7389 --> pager: 612-648-6823 Be a part of the Next Age of Exploration http://www.planetary.org/ ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
[rt-users] RT CLI comment problem
We're working on a transition from a system running RT 3.0.12 to 3.4.5 and I've run into a problem using the RT CLI - which is important to me because I've built a bunch of automation on top of the RT CLI commands. As far as I've tested, all the existing CLI functionality exists ... *EXCEPT* for adding comments. Any attempt add a comment with the CLI gets this terse response: # Ticket comment does not exist. Even trying something as simple as this: rt comment -m test 144149 # Ticket comment does not exist. --- Is this a known problem? Is there a fix/workaround?Thanks. - joel anderson * [EMAIL PROTECTED] * 612-625-7389 --> pager: 612-648-6823 Be a part of the Next Age of Exploration http://www.planetary.org/ ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
