Hi Kevin, yes, you are right. There are tons of customizations.
The rt version was installed from the company Netways with lots of modification. :(
Thank you for your help. Jonny Am 06/10/2013 05:47 PM, schrieb Kevin Falcone:
On Mon, Jun 10, 2013 at 05:38:06PM +0200, Jonny Schulz wrote:[Mon Jun 10 14:34:33 2013] [error]: The 'message' parameter ("Unknown field 'QueueObj' in ' Owner = 'Nobody' AND ( Status = 'new' OR Status = 'open' OR Status = 'stalled' ) AND QueueObj.HideOnPage = '0' ' at /opt/rt4/sbin/../lib/RT/Tickets_SQL.pm line 197. Stack: [/opt/rt4/sbin/../lib/RT/Tickets_SQL.pm:197] [/opt/rt4/sbin/../lib/RT/SQL.pm:177] [/opt/rt4/sbin/../lib/RT/Tickets_SQL.pm:237] [/opt/rt4/sbin/../lib/RT/Tickets_SQL.pm:293] [/opt/rt4/share/html/Elements/CollectionList:51] [/opt/rt4/share/html/Elements/ShowSearch:54] [/opt/rt4/share/html/Widgets/TitleBox:56] [/opt/rt4/share/html/Elements/ShowSearch:55] [/opt/rt4/share/html/Elements/MyRT:97] [/opt/rt4/share/html/index.html:78] [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:635] [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:335] [/opt/rt4/share/html/autohandler:53] It's possible to serve all other sites, only the Homepage returns this error.Did you have a bunch of 3.6 customizations and did you port them? HideOnPage isn't a core Queue field and QueueObj isn't valid TicketSQL. If HideOnPage was a standard field, then Queue.HideOnPage = 0 would work. I'd start by comparing your Queues database table to the standard schema and looking for missed customizations. https://github.com/bestpractical/rt/blob/stable/etc/schema.mysql#L21 -kevin
Mit freundlichen Grüßen -- Jonny Schulz Operations Specialist OnVista Media GmbH Sophienstr. 3 D-51149 Köln T +49 2203 9146-129 F +49 2203 180640 E jonny.sch...@onvista.de www.onvista-group.de Handelsregister beim Amtsgericht Köln HRB 37240 Geschäftsführer: Lars Merle -- RT Training in Seattle, June 19-20: http://bestpractical.com/training
