Re: [rt-users] change default https to http

[Veloso Fuentes Fernando Alberto]

Andy, thank you very much for the reply. Still I do not quite understand what I 
do. For example, I want to change the default https to http on port 8080. This 
is the configuration that I have and currently does not work:

On RT_SiteConfig.pm:

Set( $rtname, 'ticket2.sva.cl');
Set( $Organization, 'entel.sva.cl');
Set( $Timezone, 'America/Santiago');
Set( $WebDomain, 'ticket2.sva.cl');
Set( $WebPort, 8080);
Set( $WebPath, '');
Set( $DisableGD, 0);
Set( $WebURL, 'http://ticket2.sva.cl:8080');
1;

On httpd.conf:

Listen 8080


ServerName ticket2.sva.cl
Redirect / http://ticket2.sva.cl:8080



Saludos.

Fernando Alberto Veloso Fuentes _Ingeniero de Plataformas
Tecnología y Operaciones - Entel
Amunátegui 20 piso 14 - Chile
Tel. (56 2) 23603144
fvel...@entel.cl

De: rt-users [mailto:rt-users-boun...@lists.bestpractical.com] En nombre de 
Andy Smith
Enviado el: martes, 12 de julio de 2016 10:56
Para: rt-users@lists.bestpractical.com
Asunto: Re: [rt-users] change default https to http


Hi Fernando,



  changing between HTTP and HTTPS is configured in your web server. The only 
thing you can configure in RT is the URL and port RT uses for links in the GUI 
and that it puts in emails as links, which obviously need to match how you have 
your web server configured in order for the links to work. Ie see WebBaseURL 
and WebPort here:

https://docs.bestpractical.com/rt/4.2.12/RT_Config.html



thanks, Andy.




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[rt-users] change default https to http

[Veloso Fuentes Fernando Alberto]

Dear, I am new to RT. I installed version 4.2.12 and I need to change the 
default https to http on port 80. Would appreciate your help. Thank you.


Saludos.

Fernando Alberto Veloso Fuentes _Ingeniero de Plataformas
Tecnología y Operaciones - Entel
Amunátegui 20 piso 14 - Chile
Tel. (56 2) 23603144
fvel...@entel.cl




Este correo es dirigido solo a las personas que aparecen como destinatarios y
puede contener información confidencial o privilegiada. Si usted recibió este 
correo
por error, por favor notificar inmediatamente al emisor y elimine el correo 
original.
Cualquier otro uso de este correo esta prohibido.

*

This message is for the designated recipient only and may contain privileged or
confidential information. If you have received it in error, please notify the 
sender
immediately and delete the original. Any other use of the email is prohibited.
-
RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
* Los Angeles - September, 2016