Re: [rt-users] Accessing and updating a custom field in queue with perl API?

2011-10-18 Thread tobiasbp 
> Does $queue_obj->FirstCustomFieldValue(5); do what you want?

I does exactly what I want. Thank you!

Searching for FirstCustomFieldValue in the wiki. I found an example
showing how to update the custom field:
http://requesttracker.wikia.com/wiki/CustomField

Regards,
Tobias

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Re: [rt-users] Accessing and updating a custom field in queue with perl API?

2011-10-18 Thread Kevin Falcone 
On Tue, Oct 18, 2011 at 01:48:32PM +0200, tobiasbp wrote:
> Hello list.
> 
> I need to update a custom field for a queue using the perl API. I'm
> running RT 3.8.8 on Debian stable.
> 
> 
> I'm running through my queues. I want to access the value stored in
> the custom field with id 5. The queue may or may not have the custom
> field.
> 
> This code prints out the name of the custom field I'm interested in
> for the relevant queues. I can not, however, figure out how to get to
> the value stored in the field:
> 
> my $CFs = $queue_obj->CustomFields;
> while (my $CF = $CFs->Next) {
>   if ($CF->id == 5) {
> print $CF->Name . "\n";
>   }
> }
> 
> 1. How do I the value stored in the field?
> 2. How can I update/change the value stored in the field?

Does $queue_obj->FirstCustomFieldValue(5); do what you want?

-kevin


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[rt-users] Accessing and updating a custom field in queue with perl API?

2011-10-18 Thread tobiasbp 
Hello list.

I need to update a custom field for a queue using the perl API. I'm
running RT 3.8.8 on Debian stable.


I'm running through my queues. I want to access the value stored in
the custom field with id 5. The queue may or may not have the custom
field.

This code prints out the name of the custom field I'm interested in
for the relevant queues. I can not, however, figure out how to get to
the value stored in the field:

my $CFs = $queue_obj->CustomFields;
while (my $CF = $CFs->Next) {
  if ($CF->id == 5) {
print $CF->Name . "\n";
  }
}

1. How do I the value stored in the field?
2. How can I update/change the value stored in the field?

Regards,
Tobias

RT Training Sessions (http://bestpractical.com/services/training.html)
*  Washington DC, USA  October 31 & November 1, 2011
*  Barcelona, Spain  November 28 & 29, 2011