Re: [rt-users] Add user as CC to Ticket

2012-03-02 Thread Kevin Falcone 
On Mon, Feb 27, 2012 at 11:39:24PM -0800, Kenneth Crocker wrote:
>That would be the "Watch" right.

Watch lets you add yourself as a Requestor or Cc, but not arbitrary
users, that requires ModifyTicket.  So, Christopher, it depends on
what you need to achieve.

-kevin

>On Thu, Feb 23, 2012 at 1:30 PM, Christopher Lasater 
> <[1]clasa...@taleo.com> wrote:
> 
>  Hey Guys,
> 
>  How do give someone the ability to add another user as a CC, without 
> giving them the ability
>  to Modify the who ticket?
> 
>  Christopher Lasater
>  Technology Analyst I


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Re: [rt-users] Add user as CC to Ticket

2012-02-27 Thread Kenneth Crocker 
Christopher,

That would be the "Watch" right.

Kenn

On Thu, Feb 23, 2012 at 1:30 PM, Christopher Lasater wrote:

> Hey Guys,
>
> How do give someone the ability to add another user as a CC, without
> giving them the ability to Modify the who ticket?  
>
> ** **
>
> *Christopher Lasater
> **Technology Analyst I
> **Taleo
>
> *
>
> ** **
>
> 
> RT Training Sessions (http://bestpractical.com/services/training.html)
> * Boston — March 5 & 6, 2012
>

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[rt-users] Add user as CC to Ticket

2012-02-23 Thread Christopher Lasater 
Hey Guys,
How do give someone the ability to add another user as a CC, without giving 
them the ability to Modify the who ticket?

Christopher Lasater
Technology Analyst I
Taleo



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* Boston — March 5 & 6, 2012