Re: [rt-users] Asset Tracker Documentation
Hi Todd, thanks a lot for your answer. I need a documentation about the settings and the possibilities to change AssetTracker to fit my needs. I tested some things with AssetTypes and found out that it is not possible to generate two entrys with the same name. So i want to have not only one customer use this system, it´s not really good if one customer can see the software/hardware of the other one when i use one AssetType for Software / Hardware Parts. Next i search for the possibility to set own statuses and so on and so on. Do you have sth for me that can explain that ? Christian Todd Chapman t...@chaka.net hat am 9. März 2010 um 23:10 geschrieben: Christian, What kind of information are you looking for? -Todd On Tue, Mar 9, 2010 at 4:54 PM, Christian Cuvelier christian.cuvel...@attmes.com wrote: Hi everybody, is there anybody out there who has a documentation for AssetTracker 1.2.4b1 ? I think i need some advise to realize which possiblities AssetTracker offers. Thanks a lot Christian ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 23 Dublin, Ireland - Mar 15 16 Boston, MA, USA - April 5 6 Washington DC, USA - Oct 25 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 23 Dublin, Ireland - Mar 15 16 Boston, MA, USA - April 5 6 Washington DC, USA - Oct 25 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Asset Tracker Documentation
Name is the name of the asset, not the user who's assets they are. You can either use a custom field for the asset's user, or do what we did which is uses the Owner field for the user. -Mike Ellis Christian Cuvelier wrote: Hi Todd, thanks a lot for your answer. I need a documentation about the settings and the possibilities to change AssetTracker to fit my needs. I tested some things with AssetTypes and found out that it is not possible to generate two entrys with the same name. So i want to have not only one customer use this system, it´s not really good if one customer can see the software/hardware of the other one when i use one AssetType for Software / Hardware Parts. Next i search for the possibility to set own statuses and so on and so on. Do you have sth for me that can explain that ? Christian Todd Chapman t...@chaka.net hat am 9. März 2010 um 23:10 geschrieben: Christian, What kind of information are you looking for? -Todd On Tue, Mar 9, 2010 at 4:54 PM, Christian Cuvelier christian.cuvel...@attmes.com wrote: Hi everybody, is there anybody out there who has a documentation for AssetTracker 1.2.4b1 ? I think i need some advise to realize which possiblities AssetTracker offers. Thanks a lot Christian ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 23 Dublin, Ireland - Mar 15 16 Boston, MA, USA - April 5 6 Washington DC, USA - Oct 25 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 23 Dublin, Ireland - Mar 15 16 Boston, MA, USA - April 5 6 Washington DC, USA - Oct 25 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 23 Dublin, Ireland - Mar 15 16 Boston, MA, USA - April 5 6 Washington DC, USA - Oct 25 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Asset Tracker Documentation
Hi Michael, So it´s necessary to make a really deep structure , right ? Like this : Clients Company 1 Clients Company 2 Software / Parts for all Company´s (Office etc.) Software / Parts only for Company1 Software/Parts onlys for Company2 (Specials) (Specials) . . . . . . So maybe, if i want to split Software and Hardware in own Asset Types it´s necessary to set up 3 - 4 or more Types for one company ??!! Christian Michael Ellis michael_el...@umanitoba.ca hat am 11. März 2010 um 21:49 geschrieben: Name is the name of the asset, not the user who's assets they are. You can either use a custom field for the asset's user, or do what we did which is uses the Owner field for the user. -Mike Ellis Christian Cuvelier wrote: Hi Todd, thanks a lot for your answer. I need a documentation about the settings and the possibilities to change AssetTracker to fit my needs. I tested some things with AssetTypes and found out that it is not possible to generate two entrys with the same name. So i want to have not only one customer use this system, it´s not really good if one customer can see the software/hardware of the other one when i use one AssetType for Software / Hardware Parts. Next i search for the possibility to set own statuses and so on and so on. Do you have sth for me that can explain that ? Christian Todd Chapman t...@chaka.net hat am 9. März 2010 um 23:10 geschrieben: Christian, What kind of information are you looking for? -Todd On Tue, Mar 9, 2010 at 4:54 PM, Christian Cuvelier christian.cuvel...@attmes.com wrote: Hi everybody, is there anybody out there who has a documentation for AssetTracker 1.2.4b1 ? I think i need some advise to realize which possiblities AssetTracker offers. Thanks a lot Christian ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 23 Dublin, Ireland - Mar 15 16 Boston, MA, USA - April 5 6 Washington DC, USA - Oct 25 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 23 Dublin, Ireland - Mar 15 16 Boston, MA, USA - April 5 6 Washington DC, USA - Oct 25 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 23 Dublin, Ireland - Mar 15 16 Boston, MA, USA - April 5 6 Washington DC, USA - Oct 25 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Asset Tracker Documentation
Well, We only have the one company, so I can't really speak to that. I do set up Library Units and Locations custom fields to track which unit has the asset and where it's located. You shouldn't have to make software, workstation, monitor, printer, etc. for each company. You just make the types. And the a company custom field. If you want to search for software at company1 then you make type = 'software' and Company = 'Company1' your query. Think tags, not folders. -Mike Christian Cuvelier wrote: Hi Michael, So it´s necessary to make a really deep structure , right ? Like this : Clients Company 1Clients Company 2 Software / Parts for all Company´s (Office etc.) Software / Parts only for Company1 Software/Parts onlys for Company2 (Specials) (Specials) . . . . . . So maybe, if i want to split Software and Hardware in own Asset Types it´s necessary to set up 3 - 4 or more Types for one company ??!! Christian Michael Ellis michael_el...@umanitoba.ca hat am 11. März 2010 um 21:49 geschrieben: Name is the name of the asset, not the user who's assets they are. You can either use a custom field for the asset's user, or do what we did which is uses the Owner field for the user. -Mike Ellis Christian Cuvelier wrote: Hi Todd, thanks a lot for your answer. I need a documentation about the settings and the possibilities to change AssetTracker to fit my needs. I tested some things with AssetTypes and found out that it is not possible to generate two entrys with the same name. So i want to have not only one customer use this system, it´s not really good if one customer can see the software/hardware of the other one when i use one AssetType for Software / Hardware Parts. Next i search for the possibility to set own statuses and so on and so on. Do you have sth for me that can explain that ? Christian Todd Chapman t...@chaka.net hat am 9. März 2010 um 23:10 geschrieben: Christian, What kind of information are you looking for? -Todd On Tue, Mar 9, 2010 at 4:54 PM, Christian Cuvelier christian.cuvel...@attmes.com wrote: Hi everybody, is there anybody out there who has a documentation for AssetTracker 1.2.4b1 ? I think i need some advise to realize which possiblities AssetTracker offers. Thanks a lot Christian ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 23 Dublin, Ireland - Mar 15 16 Boston, MA, USA - April 5 6 Washington DC, USA - Oct 25 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 23 Dublin, Ireland - Mar 15 16 Boston, MA, USA - April 5 6 Washington DC, USA - Oct 25 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 23 Dublin, Ireland - Mar 15 16 Boston, MA, USA - April 5 6 Washington DC, USA - Oct 25 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 23 Dublin, Ireland - Mar 15 16 Boston, MA, USA - April 5 6 Washington DC, USA - Oct 25 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
[rt-users] Asset Tracker Documentation
Hi everybody, is there anybody out there who has a documentation for AssetTracker 1.2.4b1 ? I think i need some advise to realize which possiblities AssetTracker offers. Thanks a lot Christian___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 23 Dublin, Ireland - Mar 15 16 Boston, MA, USA - April 5 6 Washington DC, USA - Oct 25 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Asset Tracker Documentation
Christian, What kind of information are you looking for? -Todd On Tue, Mar 9, 2010 at 4:54 PM, Christian Cuvelier christian.cuvel...@attmes.com wrote: Hi everybody, is there anybody out there who has a documentation for AssetTracker 1.2.4b1 ? I think i need some advise to realize which possiblities AssetTracker offers. Thanks a lot Christian ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 23 Dublin, Ireland - Mar 15 16 Boston, MA, USA - April 5 6 Washington DC, USA - Oct 25 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 23 Dublin, Ireland - Mar 15 16 Boston, MA, USA - April 5 6 Washington DC, USA - Oct 25 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
