Re: [rt-users] CLI create with Custom Fields again
Hi Ingo, if i'm not 100% wrong, the cli is using the same methods like offline edits and there you can do: ===Create-Ticket: ticket1 Queue: General Subject: a subject Status: new Due: -mm-dd hh:mm:ss Starts: -mm-dd hh:mm:ss Started: -mm-dd hh:mm:ss Resolved: Owner: name Requestor: mail Cc: mail AdminCc: mail TimeWorked: value TimeEstimated: value TimeLeft: value InitialPriority: value FinalPriority: value DependsOn: id RefersTo: id ReferredToBy: id Children: id DependedOnBy: id Parents: id *CustomField-FieldName: Value* Content: Some text content ENDOFCONTENT But not checked out at the moment, just drop a mail if you need more help Torsten from rainy town 2010/8/26 ingo.it...@ages.de Hello, i searched the whole Mailinglist for a correct syntax to ceate a new ticket via CLI with an custom Field. I try to create an Ticket with the CustomField named Server and the value FILESRV01 Have anyone please an example for me ? Thanks and Greetings from Germany Ingo von Itter Ratingen/Gemany PS: Have anyone a link or documentation about RT in German ? War ja nur ne Frage ___ Geschäftsführer: Rolf Herzog, Thomas Benk AGES Maut System GmbH Co. KG AG Düsseldorf HRA 14045, USt-IdNr.: DE 202525868 AGES International GmbH Co. KG AG Düsseldorf HRA 16636, USt-IdNr.: DE 813749831 AGES ETS GmbH AG Düsseldorf HRB 55580, USt-IdNr.: DE 814789134 RT Training in Washington DC, USA on Oct 25 26 2010 Last one this year -- Learn how to get the most out of RT! -- MFG Torsten Brumm http://www.brumm.me http://www.elektrofeld.de RT Training in Washington DC, USA on Oct 25 26 2010 Last one this year -- Learn how to get the most out of RT!
Re: [rt-users] CLI create with Custom Fields again
There is also a large collection of examples in the test suite -kevin On Fri, Aug 27, 2010 at 01:50:52PM +0200, Torsten Brumm wrote: Hi Ingo, if i'm not 100% wrong, the cli is using the same methods like offline edits and there you can do: ===Create-Ticket: ticket1 Queue: General Subject: a subject Status: new Due: -mm-dd hh:mm:ss Starts: -mm-dd hh:mm:ss Started: -mm-dd hh:mm:ss Resolved: Owner: name Requestor: mail Cc: mail AdminCc: mail TimeWorked: value TimeEstimated: value TimeLeft: value InitialPriority: value FinalPriority: value DependsOn: id RefersTo: id ReferredToBy: id Children: id DependedOnBy: id Parents: id CustomField-FieldName: Value Content: Some text content ENDOFCONTENT But not checked out at the moment, just drop a mail if you need more help Torsten from rainy town 2010/8/26 [1]ingo.it...@ages.de Hello, i searched the whole Mailinglist for a correct syntax to ceate a new ticket via CLI with an custom Field. I try to create an Ticket with the CustomField named Server and the value FILESRV01 Have anyone please an example for me ? Thanks and Greetings from Germany Ingo von Itter Ratingen/Gemany PS: Have anyone a link or documentation about RT in German ? War ja nur ne Frage ___ Gesch*ftsf*hrer: Rolf Herzog, Thomas Benk AGES Maut System GmbH Co. KG AG D*sseldorf HRA 14045, USt-IdNr.: DE 202525868 AGES International GmbH Co. KG AG D*sseldorf HRA 16636, USt-IdNr.: DE 813749831 AGES ETS GmbH AG D*sseldorf HRB 55580, USt-IdNr.: DE 814789134 RT Training in Washington DC, USA on Oct 25 26 2010 Last one this year -- Learn how to get the most out of RT! -- MFG Torsten Brumm [2]http://www.brumm.me [3]http://www.elektrofeld.de References Visible links 1. mailto:ingo.it...@ages.de 2. http://www.brumm.me/ 3. http://www.elektrofeld.de/ RT Training in Washington DC, USA on Oct 25 26 2010 Last one this year -- Learn how to get the most out of RT! pgpiGddRAb9RV.pgp Description: PGP signature RT Training in Washington DC, USA on Oct 25 26 2010 Last one this year -- Learn how to get the most out of RT!
[rt-users] CLI create with Custom Fields again
Hello, i searched the whole Mailinglist for a correct syntax to ceate a new ticket via CLI with an custom Field. I try to create an Ticket with the CustomField named Server and the value FILESRV01 Have anyone please an example for me ? Thanks and Greetings from Germany Ingo von Itter Ratingen/Gemany PS: Have anyone a link or documentation about RT in German ? War ja nur ne Frage ___ Geschäftsführer: Rolf Herzog, Thomas Benk AGES Maut System GmbH Co. KG AG Düsseldorf HRA 14045, USt-IdNr.: DE 202525868 AGES International GmbH Co. KG AG Düsseldorf HRA 16636, USt-IdNr.: DE 813749831 AGES ETS GmbH AG Düsseldorf HRB 55580, USt-IdNr.: DE 814789134 RT Training in Washington DC, USA on Oct 25 26 2010 Last one this year -- Learn how to get the most out of RT!
Re: [rt-users] CLI create with Custom Fields again
Hi Ingo, not 100% sure at the moment, but i think, you can use it in the same way like you do it with the offline edit. can sent you tomorrow an example Torsten (Greetings from Hamburg) 2010/8/26 ingo.it...@ages.de Hello, i searched the whole Mailinglist for a correct syntax to ceate a new ticket via CLI with an custom Field. I try to create an Ticket with the CustomField named Server and the value FILESRV01 Have anyone please an example for me ? Thanks and Greetings from Germany Ingo von Itter Ratingen/Gemany PS: Have anyone a link or documentation about RT in German ? War ja nur ne Frage ___ Geschäftsführer: Rolf Herzog, Thomas Benk AGES Maut System GmbH Co. KG AG Düsseldorf HRA 14045, USt-IdNr.: DE 202525868 AGES International GmbH Co. KG AG Düsseldorf HRA 16636, USt-IdNr.: DE 813749831 AGES ETS GmbH AG Düsseldorf HRB 55580, USt-IdNr.: DE 814789134 RT Training in Washington DC, USA on Oct 25 26 2010 Last one this year -- Learn how to get the most out of RT! -- MFG Torsten Brumm http://www.brumm.me http://www.elektrofeld.de RT Training in Washington DC, USA on Oct 25 26 2010 Last one this year -- Learn how to get the most out of RT!
