Re: [rt-users] Can't call method ContentAsMIME on an undefined value

2011-07-13 Thread Raed El-Hames
OK thanks Kevin for your help.I'll dig through 3.8.9 changes.

Regards;
Roy


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-Original Message-
 From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-
 boun...@lists.bestpractical.com] On Behalf Of Kevin Falcone
 Sent: 12 July 2011 23:07
 To: rt-users@lists.bestpractical.com
 Subject: Re: [rt-users] Can't call method ContentAsMIME on an undefined
 value

 On Tue, Jul 12, 2011 at 04:47:41PM +, Raed El-Hames wrote:
  Kevin,
 
  Apologies Kevin but I put your name because through the archive I
 noticed you looked into similar problem.
  When trying to forward an update with an attachment and no text update I
 get the error Can't call method ...
 
  I noticed back in December another list user had the same issue (Ticket
 Forwarding), but it seems there was no solution posted.
  Do you know if there is a fix/solution?? And what would you recommend, I
 am on 3.8.7 (mod_perl2/apache/mysql); an upgrade is not an option for now,
 but I can patch the necessary.

 3.8.9 fixes this, and it was a commit we backported from 4.0 by sunnavy.
 I don't currently have time to hunt it down, but hopefully that gives you
 enough information to search for the relevant diff.

 I have no idea if a single patch will fix it or if you'd need a series of
 patches.

 -kevin


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[rt-users] Can't call method ContentAsMIME on an undefined value

2011-07-12 Thread Raed El-Hames
Kevin,

Apologies Kevin but I put your name because through the archive I noticed you 
looked into similar problem.
When trying to forward an update with an attachment and no text update I get 
the error Can't call method ...

I noticed back in December another list user had the same issue (Ticket 
Forwarding), but it seems there was no solution posted.
Do you know if there is a fix/solution?? And what would you recommend, I am on 
3.8.7 (mod_perl2/apache/mysql); an upgrade is not an option for now, but I can 
patch the necessary.

Regards;
Roy

Visit our website today www.daisygroupplc.com

Registered Office: Daisy House, Lindred Road Business Park, Nelson, Lancashire 
BB9 5SR
Company Registration Number: 4145329 |   VAT Number: 722471355
Daisy Communications Limited is a company registered in England and Wales.
DISCLAIMER

This email (including any attachments) is strictly confidential and may also be 
legally privileged. If the recipient has received this email in error please 
notify the sender and do not read, print, re-transmit, store or act in reliance 
on the email or its attachments and immediately delete this email and its 
attachments from the recipient's system. Daisy Communications Limited cannot 
accept liability for any breaches of confidence arising through use of email. 
Employees of Daisy Communications Limited are expressly required not to make 
any defamatory statements and not to infringe or authorise any infringement of 
copyright or any other legal right by email communications. Any such 
communication is contrary to the company's policy and outside the scope of the 
employment of the individual concerned. Daisy Communications Limited will not 
accept any liability in respect of such a communication, and the employee 
responsible will be personally liable for any damages or other liabi
 lity arising.

If you are the intended recipient of this email please ensure that neither the 
email nor any attachments are copied to third parties outside your organisation 
or saved without the written permission of the sender.  In the event of any 
unauthorised copying or forwarding, the recipient will be required to indemnify 
Daisy Communications Limited against any claim for loss or damage caused by any 
viruses or otherwise.

WARNING: Computer viruses can be transmitted by email. The recipient should 
check this email and any attachments for the presence of viruses. Daisy 
Communications Limited accepts no liability for any damage caused by any virus 
transmitted by this email or any attachments.
NOTICE TO CUSTOMERS
If you have ordered a telephone number from Daisy Communications Limited 
(non-geographic or new line installation) please do NOT arrange for any form of 
advertising until the number is live and tested.




2011 Training: http://bestpractical.com/services/training.html


Re: [rt-users] Can't call method ContentAsMIME on an undefined value

2011-07-12 Thread Kevin Falcone
On Tue, Jul 12, 2011 at 04:47:41PM +, Raed El-Hames wrote:
 Kevin,
 
 Apologies Kevin but I put your name because through the archive I noticed you 
 looked into similar problem.
 When trying to forward an update with an attachment and no text update I get 
 the error Can't call method ...
 
 I noticed back in December another list user had the same issue (Ticket 
 Forwarding), but it seems there was no solution posted.
 Do you know if there is a fix/solution?? And what would you recommend, I am 
 on 3.8.7 (mod_perl2/apache/mysql); an upgrade is not an option for now, but I 
 can patch the necessary.

3.8.9 fixes this, and it was a commit we backported from 4.0 by
sunnavy.  I don't currently have time to hunt it down, but hopefully
that gives you enough information to search for the relevant diff.

I have no idea if a single patch will fix it or if you'd need a series
of patches.

-kevin


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2011 Training: http://bestpractical.com/services/training.html