Re: [rt-users] Command Line queries for Asset Tracker

2008-06-25 Thread Joop
Ben Robson wrote:

 Hey guys,

  

 We use numerous scripts that make queries of RT tickets from the 
 command-line (using the ./rt CLI), I am now wondering how one queries 
 the Asset Tracker database plug-in from the command-line?  Can anyone 
 provide an example, using the ./rt CLI, of querying the asset tracker db?

  

 Thanks heaps.

 BenR

There is a patch that adds AT to the rt CLI. I think it is available at 
the AT homepage on Google.
Search the mailinglist for further info.

Joop

___
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]


Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
Buy a copy at http://rtbook.bestpractical.com


Re: [rt-users] Command Line queries for Asset Tracker

2008-06-25 Thread Ben Robson
Joop,

Thanks for the reply.  I spent a decent amount of time hunting around
and the best I could find was a mention of RTx::Atom which I couldn't
actually locate as a project, and also something done by Philip Kime to
the REST interface, but I couldn't find that anywhere either.

Does anyone have any other ideas about Asset Tracker queries from the
commandline?

Thanks,
BenR

-Original Message-
From: Joop [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, 25 June 2008 6:14 PM
To: Ben Robson
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Command Line queries for Asset Tracker

Ben Robson wrote:

 Hey guys,

  

 We use numerous scripts that make queries of RT tickets from the 
 command-line (using the ./rt CLI), I am now wondering how one queries 
 the Asset Tracker database plug-in from the command-line?  Can anyone 
 provide an example, using the ./rt CLI, of querying the asset tracker
db?

  

 Thanks heaps.

 BenR

There is a patch that adds AT to the rt CLI. I think it is available at 
the AT homepage on Google.
Search the mailinglist for further info.

Joop

___
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]


Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
Buy a copy at http://rtbook.bestpractical.com


Re: [rt-users] Command Line queries for Asset Tracker

2008-06-25 Thread Joop
Ben Robson wrote:
 Joop,

 Thanks for the reply.  I spent a decent amount of time hunting around
 and the best I could find was a mention of RTx::Atom which I couldn't
 actually locate as a project, and also something done by Philip Kime to
 the REST interface, but I couldn't find that anywhere either.

 Does anyone have any other ideas about Asset Tracker queries from the
 commandline?

 Thanks,
 BenR
   
 There is a patch that adds AT to the rt CLI. I think it is available at 
 the AT homepage on Google.
 Search the mailinglist for further info.
   
Found it in my rt-users archive:

http://code.google.com/p/asset-tracker-4rt/

What you're looking for is in CVS and called AT-REST

Joop

___
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]


Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
Buy a copy at http://rtbook.bestpractical.com


Re: [rt-users] Command Line queries for Asset Tracker

2008-06-25 Thread Ben Robson
Thanks for locating the patch for me.  I have implemented it using the
normal %patch method and run in to troubles.  So I backed out to a clear
version of %rt and re-applied it by hand making sure everything went in
to the right location.

If I do a query, such as %rt ls -t asset Type = 'Servers', I get an
error message rt: Unsupported object type.  Unsupported object type.
This error message seems to be getting thrown by
~/share/html/REST/1.0/search/dhandler (it being the only place with a
message Unsupported object type., but I can't for the life of me work
out why its complaining.

Has anyone used this AT CLI patch and seen this issue?

Thanks heaps for the help.

BenR



-Original Message-
From: Joop [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, 25 June 2008 9:38 PM
To: Ben Robson
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Command Line queries for Asset Tracker

Ben Robson wrote:
 Joop,

 Thanks for the reply.  I spent a decent amount of time hunting around
 and the best I could find was a mention of RTx::Atom which I
couldn't
 actually locate as a project, and also something done by Philip Kime
to
 the REST interface, but I couldn't find that anywhere either.

 Does anyone have any other ideas about Asset Tracker queries from the
 commandline?

 Thanks,
 BenR
   
 There is a patch that adds AT to the rt CLI. I think it is available
at 
 the AT homepage on Google.
 Search the mailinglist for further info.
   
Found it in my rt-users archive:

http://code.google.com/p/asset-tracker-4rt/

What you're looking for is in CVS and called AT-REST

Joop

___
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]


Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
Buy a copy at http://rtbook.bestpractical.com


[rt-users] Command Line queries for Asset Tracker

2008-06-24 Thread Ben Robson
Hey guys,
 
We use numerous scripts that make queries of RT tickets from the
command-line (using the ./rt CLI), I am now wondering how one queries
the Asset Tracker database plug-in from the command-line?  Can anyone
provide an example, using the ./rt CLI, of querying the asset tracker
db?
 
Thanks heaps.
BenR
___
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]


Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
Buy a copy at http://rtbook.bestpractical.com