[rt-users] Couldn't find Ticket for reminder XXX. Please contact administrator.
I was able to clear out most of the reminders by going to them setting them to resolved. I have one left that is lingering, 245. When I go to ticket 245 and go to the Links page nothing is listed. All links are blank. I talked to the user who created the ticket she does not believe she set up a reminder on her end for this ticket.
[rt-users] Couldn't find Ticket for reminder XXX. Please contact administrator.
I've just completed an upgrade from RT 3.8.10/.DEB to RT 4.0.5/source on Ubuntu 11.10. Everything is running beautifully with one exception. On my dashboard under My Reminders, I now get Couldn't find Ticket for reminder XXX. Please contact administrator.. I performed a make upgrade-database and gave it 3.8.10 as my source database. What can I do to correct this problem? Stephen Cena MIS/IT Dept - Quality Vision International 850 Hudson Ave Rochester,NY. 14621 Ph: 585-544-0450 x300 Thank you for helping us help you help us all.
Re: [rt-users] Couldn't find Ticket for reminder XXX. Please contact administrator.
Often contact administrator means that admin may find additional info in logs. As far as I recall this errror means that reminder references not existing ticket. You can use rt-validator script to check db integrity. Ruslan from phone. 31.03.2012 19:00 пользователь Cena, Stephen (ext. 300) s...@qvii.com написал: ** I've just completed an upgrade from RT 3.8.10/.DEB to RT 4.0.5/source on Ubuntu 11.10. Everything is running beautifully with one exception. On my dashboard under My Reminders, I now get Couldn't find Ticket for reminder XXX. Please contact administrator.. I performed a make upgrade-database and gave it 3.8.10 as my source database. What can I do to correct this problem? *Stephen Cena* MIS/IT Dept - Quality Vision International 850 Hudson Ave Rochester,NY. 14621 Ph: 585-544-0450 x300 Thank you for helping us help you help us all.
