Re: [rt-users] Creating a ticket with attachment in PHP

2012-05-23 Thread Hugo Escobar
Hi,

I found a solution ... for those using PHP to add attachments to existing
tickets
the pear package 'HTTP_Request2' builds the multipart/mime-data correctly.
Here I show a few lines of code that worked perfectly:

?php
require_once 'HTTP/Request2.php';

$username = 'user';
$password = 'somepassword';
$url = 
http://ticket/rt4/REST/1.0/ticket/514/comment?user=$usernamepass=$password
;
$attachment_file= getcwd().'/somejpeg.jpg';
$request = new HTTP_Request2($url);
$request-setMethod(HTTP_Request2::METHOD_POST)
-addPostParameter(content,Ticket: 514\nAction: comment\nText:
using HTTP_Request2\nAttachment: somejpeg.jpg\n)

-addUpload('attachment_1',$attachment_file,$attachment_file,'image/jpeg');
$request-send();
?

On Tue, May 22, 2012 at 5:33 PM, Hugo Escobar hesco...@afslc.com wrote:

 Hi there, I have this same problem, i need to add attachments to existing
 tickets via REST from php.

 I wrote this small piece of code:

 =-=-=-=-=-= code =-=-=-=-=-=-=-=
 $url = 
 http://ticket/rt4/REST/1.0/ticket/514/comment?user=$usernamepass=$password
 ;

 $attachment_file= getcwd().'/somejpeg.jpg';
 $attachment_content = file_get_contents($attachment_file);

 $file_name = 'attachment_1; filename=somejpeg.jpg' . \n .
 'Content-Type: image/jpeg';

 $post_data=array($file_name=$attachment_content, content=Ticket:
 514\nAction: comment\nText: aaahhh\nAttachment: somejpeg.jpg\n);

 $curl_handle=curl_init();
 curl_setopt ($curl_handle, CURLOPT_URL,$url);
 curl_setopt ($curl_handle, CURLOPT_ENCODING, deflate);
 curl_setopt ($curl_handle, CURLOPT_COOKIEJAR, getcwd().'/cookies.txt');
 curl_setopt ($curl_handle, CURLOPT_POST, 2);
 curl_setopt ($curl_handle, CURLOPT_POSTFIELDS, $post_data);
 curl_setopt ($curl_handle, CURLOPT_HEADER, 1);
 curl_setopt ($curl_handle, CURLOPT_RETURNTRANSFER, true);
 curl_setopt ($curl_handle, CURLOPT_HTTPHEADER, array( 'Expect:' ) );
 $response = curl_exec($curl_handle);
 echo $response;
 curl_close($curl_handle);
 =-=-=-=-=-= end code -=-=-=-=-=-=-

 In order to have a reference, I submitted the file via rt from the command
 line with complete success.
 I wanted to look at what 'rt' sends so i used tcpflow to reconstruct the
 content, see below

 =-=-=-=-=-= request sent by 'rt' from cli =-=-=-=-=-==
 POST /rt4/REST/1.0/ticket/514/comment HTTP/1.1
 TE: deflate,gzip;q=0.3
 Connection: TE, close
 Host: ticket
 User-Agent: RT/3.0b
 Content-Length: 41964
 Content-Type: multipart/form-data; boundary=xYzZY
 Cookie: RT_SID_ticket.80=c593fea8c27488b8b8764196a4b257d3

 --xYzZY
 Content-Disposition: form-data; name=attachment_1;
 filename=somejpeg.jpg
 Content-Type: image/jpeg

 (binary content)
 --xYzZY
 Content-Disposition: form-data; name=content

 Ticket: 514
 Action: comment
 Cc:
 Bcc:
 Attachment: somejpeg.jpg
 TimeWorked:
 Text: going crazy

 --xYzZY--
 =-=-=-=-=-=-=-= end of content sent by 'rt' =-=-=-==-=-=


 =-=-=-=-=-=-=-= content sent via php/curl -=-=-=-=-=-=-
 POST /rt4/REST/1.0/ticket/514/comment?user=someuserpass=somepassword
 HTTP/1.1
 Host: ticket
 Accept: */*
 Accept-Encoding: deflate
 Content-Length: 42046
 Content-Type: multipart/form-data;
 boundary=5e8f1e2cb2d5

 --5e8f1e2cb2d5
 Content-Disposition: form-data; name=attachment_1; filename=somejpeg.jpg
 Content-Type: image/jpeg

 (binary content)
 --5e8f1e2cb2d5
 Content-Disposition: form-data; name=content

 Ticket: 514
 Action: comment
 Text: aaahhh
 Attachment: somejpeg.jpg

 --5e8f1e2cb2d5--
 =-=-=-=-=-=-= end of content sent via php/curl =-=-=-=-=-=


 I think that php is unable to construct messages of type
 multipart/form-data correctly.
 By comparing the line just after the boundary (for the binary part) you'll
 note that they are not equal.
 I couldn't find a way to replicate what rt generates with php.
 I tried using a very 'unnatural' key for the file name in $post_data but
 it doesn't work. All i get is the
 infamous:

 RT/4.0.2 400 Bad Request

 # No attachment for somejpeg.jpg.


 Any comments?

 Thanks,
 Hugo



 On Mon, Apr 23, 2012 at 10:51 AM, Guillaume Hilt gh...@shadowprojects.org
  wrote:

 I hope so because I didn't find anything.

 I'm still digging and now I'm sending this kind of request to RT :

 HttpRequest Object
 (
[options:HttpRequest:private] =
[postFields:HttpRequest:**private] =  Array
(
[content] =  id: 56

 Action: comment
 Text: Fichier joint
 Attachment: ftp_networth.jpg

 --uploadfichiersupport--
[attachment_1] =  filename: ftp_networth.jpg
 Content-Type: image/jpeg

 ÿØÿà  (file content)

 Request Content-Type is set to multipart/form-data;
 boundary=uploadfichiersupport**.

 I'm trying to find my way using the VB.net example.

  Guillaume Hilt


 Le 23/04/2012 16:29, Kevin Falcone a écrit :

  On Mon, Apr 23, 2012 at 12:09:20PM +0200, Guillaume Hilt wrote:

 Ok, so i'm trying to comment an existing ticket 

Re: [rt-users] Creating a ticket with attachment in PHP

2012-05-22 Thread Hugo Escobar
Hi there, I have this same problem, i need to add attachments to existing
tickets via REST from php.

I wrote this small piece of code:

=-=-=-=-=-= code =-=-=-=-=-=-=-=
$url = 
http://ticket/rt4/REST/1.0/ticket/514/comment?user=$usernamepass=$password
;

$attachment_file= getcwd().'/somejpeg.jpg';
$attachment_content = file_get_contents($attachment_file);

$file_name = 'attachment_1; filename=somejpeg.jpg' . \n .
'Content-Type: image/jpeg';

$post_data=array($file_name=$attachment_content, content=Ticket:
514\nAction: comment\nText: aaahhh\nAttachment: somejpeg.jpg\n);

$curl_handle=curl_init();
curl_setopt ($curl_handle, CURLOPT_URL,$url);
curl_setopt ($curl_handle, CURLOPT_ENCODING, deflate);
curl_setopt ($curl_handle, CURLOPT_COOKIEJAR, getcwd().'/cookies.txt');
curl_setopt ($curl_handle, CURLOPT_POST, 2);
curl_setopt ($curl_handle, CURLOPT_POSTFIELDS, $post_data);
curl_setopt ($curl_handle, CURLOPT_HEADER, 1);
curl_setopt ($curl_handle, CURLOPT_RETURNTRANSFER, true);
curl_setopt ($curl_handle, CURLOPT_HTTPHEADER, array( 'Expect:' ) );
$response = curl_exec($curl_handle);
echo $response;
curl_close($curl_handle);
=-=-=-=-=-= end code -=-=-=-=-=-=-

In order to have a reference, I submitted the file via rt from the command
line with complete success.
I wanted to look at what 'rt' sends so i used tcpflow to reconstruct the
content, see below

=-=-=-=-=-= request sent by 'rt' from cli =-=-=-=-=-==
POST /rt4/REST/1.0/ticket/514/comment HTTP/1.1
TE: deflate,gzip;q=0.3
Connection: TE, close
Host: ticket
User-Agent: RT/3.0b
Content-Length: 41964
Content-Type: multipart/form-data; boundary=xYzZY
Cookie: RT_SID_ticket.80=c593fea8c27488b8b8764196a4b257d3

--xYzZY
Content-Disposition: form-data; name=attachment_1; filename=somejpeg.jpg
Content-Type: image/jpeg

(binary content)
--xYzZY
Content-Disposition: form-data; name=content

Ticket: 514
Action: comment
Cc:
Bcc:
Attachment: somejpeg.jpg
TimeWorked:
Text: going crazy

--xYzZY--
=-=-=-=-=-=-=-= end of content sent by 'rt' =-=-=-==-=-=


=-=-=-=-=-=-=-= content sent via php/curl -=-=-=-=-=-=-
POST /rt4/REST/1.0/ticket/514/comment?user=someuserpass=somepassword
HTTP/1.1
Host: ticket
Accept: */*
Accept-Encoding: deflate
Content-Length: 42046
Content-Type: multipart/form-data;
boundary=5e8f1e2cb2d5

--5e8f1e2cb2d5
Content-Disposition: form-data; name=attachment_1; filename=somejpeg.jpg
Content-Type: image/jpeg

(binary content)
--5e8f1e2cb2d5
Content-Disposition: form-data; name=content

Ticket: 514
Action: comment
Text: aaahhh
Attachment: somejpeg.jpg

--5e8f1e2cb2d5--
=-=-=-=-=-=-= end of content sent via php/curl =-=-=-=-=-=


I think that php is unable to construct messages of type
multipart/form-data correctly.
By comparing the line just after the boundary (for the binary part) you'll
note that they are not equal.
I couldn't find a way to replicate what rt generates with php.
I tried using a very 'unnatural' key for the file name in $post_data but it
doesn't work. All i get is the
infamous:

RT/4.0.2 400 Bad Request

# No attachment for somejpeg.jpg.


Any comments?

Thanks,
Hugo


On Mon, Apr 23, 2012 at 10:51 AM, Guillaume Hilt
gh...@shadowprojects.orgwrote:

 I hope so because I didn't find anything.

 I'm still digging and now I'm sending this kind of request to RT :

 HttpRequest Object
 (
[options:HttpRequest:private] =
[postFields:HttpRequest:**private] =  Array
(
[content] =  id: 56

 Action: comment
 Text: Fichier joint
 Attachment: ftp_networth.jpg

 --uploadfichiersupport--
[attachment_1] =  filename: ftp_networth.jpg
 Content-Type: image/jpeg

 ÿØÿà  (file content)

 Request Content-Type is set to multipart/form-data;
 boundary=uploadfichiersupport**.

 I'm trying to find my way using the VB.net example.

  Guillaume Hilt


 Le 23/04/2012 16:29, Kevin Falcone a écrit :

  On Mon, Apr 23, 2012 at 12:09:20PM +0200, Guillaume Hilt wrote:

 Ok, so i'm trying to comment an existing ticket with an attachment :

 ?php

 $request= new HttpRequest( $conf['rt']['url'] .
 '/REST/1.0/ticket/' . $ticket_id . '/comment?user=' .
 $conf['rt']['user'] . 'pass=' . $conf['rt']['password'],
 HTTP_METH_POST );

 // First way : attachment is directly in the request content
 $post_data  = array( 'content' =  id:  . $ticket_id .
 \nAction: comment\nText: Fichier joint\nAttachment:  .
 $_FILES['uploadedfile']['name'**] . \nattachment_1:  .
 file_get_contents( $_FILES['uploadedfile']['tmp_**name'] ) . \n );

 //Second way : i'm adding the attachment using postfile
 $post_data  = array( 'content' =  id:  . $ticket_id .
 \nAction: comment\nText: Fichier joint\n );
 $request-addPostFields( $post_data );

 $request-addPostFile( $_FILES['uploadedfile']['name'**],
 file_get_contents( $_FILES['uploadedfile']['tmp_**name'] ) );
 $result = $request-send();

 ?

 Either way, it doesn't 

Re: [rt-users] Creating a ticket with attachment in PHP

2012-04-23 Thread Guillaume Hilt

Ok, so i'm trying to comment an existing ticket with an attachment :

?php

$request= new HttpRequest( $conf['rt']['url'] . 
'/REST/1.0/ticket/' . $ticket_id . '/comment?user=' . 
$conf['rt']['user'] . 'pass=' . $conf['rt']['password'], HTTP_METH_POST );


// First way : attachment is directly in the request content
$post_data  = array( 'content' = id:  . $ticket_id . \nAction: 
comment\nText: Fichier joint\nAttachment:  . 
$_FILES['uploadedfile']['name'] . \nattachment_1:  . 
file_get_contents( $_FILES['uploadedfile']['tmp_name'] ) . \n );


//Second way : i'm adding the attachment using postfile
$post_data  = array( 'content' = id:  . $ticket_id . \nAction: 
comment\nText: Fichier joint\n );

$request-addPostFields( $post_data );

$request-addPostFile( $_FILES['uploadedfile']['name'], 
file_get_contents( $_FILES['uploadedfile']['tmp_name'] ) );

$result = $request-send();

?

Either way, it doesn't work.

First way gives me a syntax error :

HttpMessage Object
(
[type:protected] =  2
[body:protected] =  RT/3.8.10 409 Syntax Error

# Syntax error.

id: 48
Action: comment
Text: Fichier joint
Attachment: ftp_networth.jpg
attachment_1: \xFF\xD8\xFF\xE0 JFIF  ` `  \xFF\xE1\xE8Exif  MM *    ; 

#K-\xB4\xF3\xE5\xC5d\xC90\xAA\x9D\xCA\xDF+60pGKY^!\xD1cÖ¡\xB5\xFF 
J\xB9\xB2\xBB\xB4\x9B\xED\xB7v\xDB


Second way gives me this error :
PHP Fatal error:  Uncaught exception 'HttpInvalidParamException' with 
message 'Empty or too short HTTP message


What am i doing wrong ?

I searched in this list archive and google but I didn't find any example 
on how to send an attachment with PHP and the API.


Regards,

  Guillaume Hilt


Le 21/04/2012 10:13, Guillaume Hilt a écrit :

Thanks.
I didn't know there was a way to search into the archive. It's really 
useful.


  Guillaume Hilt


Le 19/04/2012 14:54, Kevin Falcone a écrit :

On Wed, Apr 18, 2012 at 11:57:20AM +0200, Guillaume Hilt wrote:

I'm using RT 3.8.1 and REST API in PHP.

I'm creating a ticket this way :
$request= new HttpRequest( $conf['rt']['url'] .
'/REST/1.0/ticket/new?user=' . $conf['rt']['user'] .'pass=' .
$conf['rt']['password'], HTTP_METH_POST );
$rt_queue   =
$conf['rt']['languages'][$conf['rt']['fallback_language']];
$post_data  = array( 'content' =  Queue:  . $rt_queue .
\nRequestor:  . $_SESSION['customer']['login'] . \nCF-OS:  .
$_POST['os'] . \nSubject:  . $_POST['subject'] . \nOwner:  .
$_SESSION['customer']['login'] . \nText:  . str_replace( \n, \n
, $_POST['message'] ) . \n );
$request-addPostFields( $post_data );
$request-send();

It works well.

Now i'm trying to add an attachment.

I tried to add attachment_1: my file content to my post data but
it doesn't work.

What's the way to attach a file to a ticket using PHP ?

If you search the mailing list archives, you'll find that you can't
create a ticket with an attachment via the REST api, only
reply/comment with an attachment.  I believe there is already a ticket
open about it.

-kevin




Re: [rt-users] Creating a ticket with attachment in PHP

2012-04-23 Thread Kevin Falcone
On Mon, Apr 23, 2012 at 12:09:20PM +0200, Guillaume Hilt wrote:
 Ok, so i'm trying to comment an existing ticket with an attachment :
 
 ?php
 
 $request= new HttpRequest( $conf['rt']['url'] .
 '/REST/1.0/ticket/' . $ticket_id . '/comment?user=' .
 $conf['rt']['user'] . 'pass=' . $conf['rt']['password'],
 HTTP_METH_POST );
 
 // First way : attachment is directly in the request content
 $post_data  = array( 'content' = id:  . $ticket_id .
 \nAction: comment\nText: Fichier joint\nAttachment:  .
 $_FILES['uploadedfile']['name'] . \nattachment_1:  .
 file_get_contents( $_FILES['uploadedfile']['tmp_name'] ) . \n );
 
 //Second way : i'm adding the attachment using postfile
 $post_data  = array( 'content' = id:  . $ticket_id .
 \nAction: comment\nText: Fichier joint\n );
 $request-addPostFields( $post_data );
 
 $request-addPostFile( $_FILES['uploadedfile']['name'],
 file_get_contents( $_FILES['uploadedfile']['tmp_name'] ) );
 $result = $request-send();
 
 ?
 
 Either way, it doesn't work.
 
 First way gives me a syntax error :
 
 HttpMessage Object
 (
 [type:protected] =  2
 [body:protected] =  RT/3.8.10 409 Syntax Error
 
 # Syntax error.
 
 id: 48
 Action: comment
 Text: Fichier joint
 Attachment: ftp_networth.jpg
 attachment_1: \xFF\xD8\xFF\xE0 JFIF  ` `  \xFF\xE1\xE8Exif  MM *    ; 
 
 
 #K-\xB4\xF3\xE5\xC5d\xC90\xAA\x9D\xCA\xDF+60pGKY^!\xD1cÖ¡\xB5\xFF 
 J\xB9\xB2\xBB\xB4\x9B\xED\xB7v\xDB
 
 
 Second way gives me this error :
 PHP Fatal error:  Uncaught exception 'HttpInvalidParamException'
 with message 'Empty or too short HTTP message
 
 What am i doing wrong ?
 
 I searched in this list archive and google but I didn't find any
 example on how to send an attachment with PHP and the API.

There are tests for this, so I know it works, I suggest using the
bin/rt command line client in debug mode to see what it sends over the
wire.  Otherwise, numerous people have used PHP/Python/Ruby/Java to
talk to the REST api so perhaps someone will volunteer some sample
code.

-kevin


pgpQBtJ32KCYj.pgp
Description: PGP signature


Re: [rt-users] Creating a ticket with attachment in PHP

2012-04-23 Thread Guillaume Hilt

I hope so because I didn't find anything.

I'm still digging and now I'm sending this kind of request to RT :

HttpRequest Object
(
[options:HttpRequest:private] =
[postFields:HttpRequest:private] =  Array
(
[content] =  id: 56
Action: comment
Text: Fichier joint
Attachment: ftp_networth.jpg

--uploadfichiersupport--
[attachment_1] =  filename: ftp_networth.jpg
Content-Type: image/jpeg

ÿØÿà  (file content)

Request Content-Type is set to multipart/form-data; 
boundary=uploadfichiersupport.


I'm trying to find my way using the VB.net example.

  Guillaume Hilt


Le 23/04/2012 16:29, Kevin Falcone a écrit :

On Mon, Apr 23, 2012 at 12:09:20PM +0200, Guillaume Hilt wrote:

Ok, so i'm trying to comment an existing ticket with an attachment :

?php

$request= new HttpRequest( $conf['rt']['url'] .
'/REST/1.0/ticket/' . $ticket_id . '/comment?user=' .
$conf['rt']['user'] . 'pass=' . $conf['rt']['password'],
HTTP_METH_POST );

// First way : attachment is directly in the request content
$post_data  = array( 'content' =  id:  . $ticket_id .
\nAction: comment\nText: Fichier joint\nAttachment:  .
$_FILES['uploadedfile']['name'] . \nattachment_1:  .
file_get_contents( $_FILES['uploadedfile']['tmp_name'] ) . \n );

//Second way : i'm adding the attachment using postfile
$post_data  = array( 'content' =  id:  . $ticket_id .
\nAction: comment\nText: Fichier joint\n );
$request-addPostFields( $post_data );

$request-addPostFile( $_FILES['uploadedfile']['name'],
file_get_contents( $_FILES['uploadedfile']['tmp_name'] ) );
$result = $request-send();

?

Either way, it doesn't work.

First way gives me a syntax error :

HttpMessage Object
(
 [type:protected] =   2
 [body:protected] =   RT/3.8.10 409 Syntax Error

# Syntax error.

id: 48
Action: comment
Text: Fichier joint
Attachment: ftp_networth.jpg
attachment_1: \xFF\xD8\xFF\xE0 JFIF  ` `  \xFF\xE1\xE8Exif  MM *    ; 

#K-\xB4\xF3\xE5\xC5d\xC90\xAA\x9D\xCA\xDF+60pGKY^!\xD1cÖ¡\xB5\xFF 
J\xB9\xB2\xBB\xB4\x9B\xED\xB7v\xDB


Second way gives me this error :
PHP Fatal error:  Uncaught exception 'HttpInvalidParamException'
with message 'Empty or too short HTTP message

What am i doing wrong ?

I searched in this list archive and google but I didn't find any
example on how to send an attachment with PHP and the API.

There are tests for this, so I know it works, I suggest using the
bin/rt command line client in debug mode to see what it sends over the
wire.  Otherwise, numerous people have used PHP/Python/Ruby/Java to
talk to the REST api so perhaps someone will volunteer some sample
code.

-kevin


Re: [rt-users] Creating a ticket with attachment in PHP

2012-04-21 Thread Guillaume Hilt

Thanks.
I didn't know there was a way to search into the archive. It's really 
useful.


  Guillaume Hilt


Le 19/04/2012 14:54, Kevin Falcone a écrit :

On Wed, Apr 18, 2012 at 11:57:20AM +0200, Guillaume Hilt wrote:

I'm using RT 3.8.1 and REST API in PHP.

I'm creating a ticket this way :
$request= new HttpRequest( $conf['rt']['url'] .
'/REST/1.0/ticket/new?user=' . $conf['rt']['user'] .'pass=' .
$conf['rt']['password'], HTTP_METH_POST );
$rt_queue   =
$conf['rt']['languages'][$conf['rt']['fallback_language']];
$post_data  = array( 'content' =  Queue:  . $rt_queue .
\nRequestor:  . $_SESSION['customer']['login'] . \nCF-OS:  .
$_POST['os'] . \nSubject:  . $_POST['subject'] . \nOwner:  .
$_SESSION['customer']['login'] . \nText:  . str_replace( \n, \n
, $_POST['message'] ) . \n );
$request-addPostFields( $post_data );
$request-send();

It works well.

Now i'm trying to add an attachment.

I tried to add attachment_1: my file content to my post data but
it doesn't work.

What's the way to attach a file to a ticket using PHP ?

If you search the mailing list archives, you'll find that you can't
create a ticket with an attachment via the REST api, only
reply/comment with an attachment.  I believe there is already a ticket
open about it.

-kevin


Re: [rt-users] Creating a ticket with attachment in PHP

2012-04-19 Thread Kevin Falcone
On Wed, Apr 18, 2012 at 11:57:20AM +0200, Guillaume Hilt wrote:
 I'm using RT 3.8.1 and REST API in PHP.
 
 I'm creating a ticket this way :
 $request= new HttpRequest( $conf['rt']['url'] .
 '/REST/1.0/ticket/new?user=' . $conf['rt']['user'] . 'pass=' .
 $conf['rt']['password'], HTTP_METH_POST );
 $rt_queue   =
 $conf['rt']['languages'][$conf['rt']['fallback_language']];
 $post_data  = array( 'content' = Queue:  . $rt_queue .
 \nRequestor:  . $_SESSION['customer']['login'] . \nCF-OS:  .
 $_POST['os'] . \nSubject:  . $_POST['subject'] . \nOwner:  .
 $_SESSION['customer']['login'] . \nText:  . str_replace( \n, \n
 , $_POST['message'] ) . \n );
 $request-addPostFields( $post_data );
 $request-send();
 
 It works well.
 
 Now i'm trying to add an attachment.
 
 I tried to add attachment_1: my file content to my post data but
 it doesn't work.
 
 What's the way to attach a file to a ticket using PHP ?

If you search the mailing list archives, you'll find that you can't
create a ticket with an attachment via the REST api, only
reply/comment with an attachment.  I believe there is already a ticket
open about it.

-kevin


pgpaMCvZEeofc.pgp
Description: PGP signature


[rt-users] Creating a ticket with attachment in PHP

2012-04-18 Thread Guillaume Hilt

Hello,

I'm using RT 3.8.1 and REST API in PHP.

I'm creating a ticket this way :
$request= new HttpRequest( $conf['rt']['url'] . 
'/REST/1.0/ticket/new?user=' . $conf['rt']['user'] . 'pass=' . 
$conf['rt']['password'], HTTP_METH_POST );
$rt_queue   = 
$conf['rt']['languages'][$conf['rt']['fallback_language']];
$post_data  = array( 'content' = Queue:  . $rt_queue . 
\nRequestor:  . $_SESSION['customer']['login'] . \nCF-OS:  . 
$_POST['os'] . \nSubject:  . $_POST['subject'] . \nOwner:  . 
$_SESSION['customer']['login'] . \nText:  . str_replace( \n, \n , 
$_POST['message'] ) . \n );

$request-addPostFields( $post_data );
$request-send();

It works well.

Now i'm trying to add an attachment.

I tried to add attachment_1: my file content to my post data but it 
doesn't work.


What's the way to attach a file to a ticket using PHP ?

Regards,

--
  Guillaume Hilt