Re: [rt-users] CustomField that displays users
On Sun, Jan 08, 2012 at 04:21:41PM +0400, Ruslan Zakirov wrote: > On Fri, Jan 6, 2012 at 01:42, Brent Wiese wrote: > > Thanks! Slight modifications to the Groups.pm worked great... > > > > Except for 1 thing. Once I make a CF source be my new module inside the CF, > > I can't change it back to "Provide List..." It just goes back to CF display > > unchanged. > > > > Is changing the CF data source a 1 way operation? > > No, it's not. We had a bug and it has been fixed. Not sure in which > version it showed up, it may be still scheduled for upcoming release. I believe the branch is still unmerged because the author has a few changes to make that were found while I was testing the proposed fix. http://issues.bestpractical.com/Ticket/Display.html?id=18274 -kevin pgp2oDTYhXpCg.pgp Description: PGP signature RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 & 6, 2012
Re: [rt-users] CustomField that displays users
On Fri, Jan 6, 2012 at 01:42, Brent Wiese wrote: > Thanks! Slight modifications to the Groups.pm worked great... > > Except for 1 thing. Once I make a CF source be my new module inside the CF, I > can't change it back to "Provide List..." It just goes back to CF display > unchanged. > > Is changing the CF data source a 1 way operation? No, it's not. We had a bug and it has been fixed. Not sure in which version it showed up, it may be still scheduled for upcoming release. -- Best regards, Ruslan. RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 & 6, 2012
Re: [rt-users] CustomField that displays users
On Tue, Jan 03, 2012 at 10:43:54AM -0700, Brent Wiese wrote: > >That's what a "User-defined" Group is. It is a subset of Privileged users > >that you put in as members. > > Yeah, I have those. Everyone I want to display is in a group I've defined, > but I didn't want to assume I could populate on groups. > > >I have some code that will put all members of a group into a Custom Field. > > That would be awesome if you could share. I was a little surprised I wasn't > able to find anyone asking about it via my searches. I would have thought it > would be somewhat common. The example External Custom Field that ships with RT puts groups into a CF, so you should be able to mod that easily to do privileged users. /opt/rt4/docs/extending/external_custom_fields.pod -kevin --- Thanks! Slight modifications to the Groups.pm worked great... Except for 1 thing. Once I make a CF source be my new module inside the CF, I can't change it back to "Provide List..." It just goes back to CF display unchanged. Is changing the CF data source a 1 way operation? RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 & 6, 2012
Re: [rt-users] CustomField that displays users
On Tue, Jan 03, 2012 at 10:43:54AM -0700, Brent Wiese wrote: > >That's what a "User-defined" Group is. It is a subset of Privileged users > >that you put in as members. > > Yeah, I have those. Everyone I want to display is in a group I've defined, > but I didn't want to assume I could populate on groups. > > >I have some code that will put all members of a group into a Custom Field. > > That would be awesome if you could share. I was a little surprised I wasn't > able to find anyone asking about it via my searches. I would have thought it > would be somewhat common. The example External Custom Field that ships with RT puts groups into a CF, so you should be able to mod that easily to do privileged users. /opt/rt4/docs/extending/external_custom_fields.pod -kevin pgpsiJbMvqBaA.pgp Description: PGP signature RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 & 6, 2012
Re: [rt-users] CustomField that displays users
>That's what a "User-defined" Group is. It is a subset of Privileged users that >you put in as members. Yeah, I have those. Everyone I want to display is in a group I've defined, but I didn't want to assume I could populate on groups. >I have some code that will put all members of a group into a Custom Field. That would be awesome if you could share. I was a little surprised I wasn't able to find anyone asking about it via my searches. I would have thought it would be somewhat common. Thanks! Brent RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 & 6, 2012
Re: [rt-users] CustomField that displays users
Brent, That's what a "User-defined" Group is. It is a subset of Privileged users that you put in as members. I have some code that will put all members of a group into a Custom Field. Kenn On Thu, Dec 29, 2011 at 1:15 PM, Brent Wiese wrote: > Is there a way to have a custom field be a pre-filled dropdown of all the > current “privileged” users? > > ** ** > > A subset would be even better – like members of a specific group or > something unique in their user profile (like “extra info” = “QA Dept” or > something). > > ** ** > > Thanks! > > Brent > > > RT Training Sessions (http://bestpractical.com/services/training.html) > * Boston — March 5 & 6, 2012 > RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 & 6, 2012
[rt-users] CustomField that displays users
Is there a way to have a custom field be a pre-filled dropdown of all the current "privileged" users? A subset would be even better - like members of a specific group or something unique in their user profile (like "extra info" = "QA Dept" or something). Thanks! Brent RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 & 6, 2012
