Re: [rt-users] DBD::mysql::st execute failed: MySQL server has goneaway at
Ok here is some more diags I have deleted the database and recreated the database from the installation instructions. I am still getting the same error. In a browser it says DBD::mysql::st execute failed: MySQL server has gone away at /usr/lib/perl5/vendor_perl/5.8.8/Apache/Session/Lock/MySQL.pm line 71. This is the last few lines of the log says this: HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x2af2d455f180)', 'TimeEstimated', '', 'Status', 'new', 'new-DependsOn', '', 'Queue', 'General', ...) called at /usr/lib/perl5/site_perl/5.8.8/HTML/Mason/Request.pm line 1284 eval {...} called at /usr/lib/perl5/site_perl/5.8.8/HTML/Mason/Request.pm line 1274 HTML::Mason::Request::comp('undef', 'undef', 'undef', 'TimeEstimated', '', 'Status', 'new', 'new-DependsOn', '', ...) called at /opt/rt3/share/html/autohandler line 308 HTML::Mason::Commands::__ANON__('TimeEstimated', '', 'Status', 'new', 'new-DependsOn', '', 'Queue', 'General', 'AdminCc', ...) called at /usr/lib/perl5/site_perl/5.8.8/HTML/Mason/Component.pm line 135 HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x2af2d4188ed0)', 'TimeEstimated', '', 'Status', 'new', 'new-DependsOn', '', 'Queue', 'General', ...) called at /usr/lib/perl5/site_perl/5.8.8/HTML/Mason/Request.pm line 1279 eval {...} called at /usr/lib/perl5/site_perl/5.8.8/HTML/Mason/Request.pm line 1274 HTML::Mason::Request::comp('undef', 'undef', 'undef', 'TimeEstimated', '', 'Status', 'new', 'new-DependsOn', '', ...) called at /usr/lib/perl5/site_perl/5.8.8/HTML/Mason/Request.pm line 473 eval {...} called at /usr/lib/perl5/site_perl/5.8.8/HTML/Mason/Request.pm line 473 eval {...} called at /usr/lib/perl5/site_perl/5.8.8/HTML/Mason/Request.pm line 425 HTML::Mason::Request::exec('RT::Interface::Web::Request=HASH(0x2af2d44ad6d0)') called at /usr/lib/perl5/site_perl/5.8.8/HTML/Mason/ApacheHandler.pm line 168 HTML::Mason::Request::ApacheHandler::exec('RT::Interface::Web::Request=HASH(0x2af2d44ad6d0)') called at /usr/lib/perl5/site_perl/5.8.8/HTML/Mason/ApacheHandler.pm line 825 HTML::Mason::ApacheHandler::handle_request('HTML::Mason::ApacheHandler=HASH(0x2af2d10de3f0)', 'Apache2::RequestRec=SCALAR(0x2af2d430fa50)') called at /opt/rt3/bin/webmux.pl line 148 eval {...} called at /opt/rt3/bin/webmux.pl line 148 RT::Mason::handler('Apache2::RequestRec=SCALAR(0x2af2d430fa50)') called at -e line 0 eval {...} called at -e line 0 (/usr/lib/perl5/5.8.8/Carp.pm:272) [Sun Oct 26 11:21:28 2008] [warning]: DBD::mysql::st execute failed: MySQL server has gone away at /usr/lib/perl5/vendor_perl/5.8.8/Apache/Session/Store/DBI.pm line 67. (/usr/lib/perl5/vendor_perl/5.8.8/Apache/Session/Store/DBI.pm:67) [Sun Oct 26 11:21:28 2008] [warning]: DBD::mysql::st execute failed: MySQL server has gone away at /usr/lib/perl5/vendor_perl/5.8.8/Apache/Session/Lock/MySQL.pm line 71. (/usr/lib/perl5/vendor_perl/5.8.8/Apache/Session/Lock/MySQL.pm:71) Please can someone help with this. Thank you Kobus Ruslan Zakirov wrote: Have you done steps from UPGRADING.mysql? On Sat, Oct 25, 2008 at 12:08 AM, Kobus Bensch [EMAIL PROTECTED] wrote: No nothing in the mysql log. I juast had to restart the server and i sent one ticket via email and it generated a 122mb log file. There is something really wrong here and I dont know what and why. I had RT running on a server with i386 acrch and version 3.6.5. I then moved it all to a new server and x64 arch and 3.8.1 and now I get all of these errors. [EMAIL PROTECTED] wrote: Anything in the mysql logs ? Sent via BlackBerry from T-Mobile -Original Message- From: Kobus Bensch - No Sig [EMAIL PROTECTED] Date: Fri, 24 Oct 2008 21:01:27 To: Curtis Bruneau[EMAIL PROTECTED] Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] DBD::mysql::st execute failed: MySQL server has gone away at Hi 2GB on rt/db server. I will have to look at the innodb settings, not changed these before so will have to dig around. Ticket volume is very low. Around 20 max a day. I checked httpd and mysql logs and when this occur there is nothing much going on in the logs. Thanks for the help. kobus Curtis Bruneau wrote: Sounds like the oom-killer is getting mysql. How much memory is on your db server? Is it configured in such a way that when the innodb pool is full it's not running out of memory? You shouldn't really have an issue with this unless you have a large amount of tickets. Might want to check some of your other logs and see what's occurring. Apache/mod_perl can be quite memory intensive at times depending how many children are setup, it will slowly grow. Kobus Bensch - No Sig wrote: Hi I am able to access the server, I am able to login, and in some cases even able to brwose normally. The problem I then get is that when I try to create a ticket it thinks a bit and then gives me this error.
Re: [rt-users] DBD::mysql::st execute failed: MySQL server has goneaway at
Anything in the mysql logs ? Sent via BlackBerry from T-Mobile -Original Message- From: Kobus Bensch - No Sig [EMAIL PROTECTED] Date: Fri, 24 Oct 2008 21:01:27 To: Curtis Bruneau[EMAIL PROTECTED] Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] DBD::mysql::st execute failed: MySQL server has gone away at Hi 2GB on rt/db server. I will have to look at the innodb settings, not changed these before so will have to dig around. Ticket volume is very low. Around 20 max a day. I checked httpd and mysql logs and when this occur there is nothing much going on in the logs. Thanks for the help. kobus Curtis Bruneau wrote: Sounds like the oom-killer is getting mysql. How much memory is on your db server? Is it configured in such a way that when the innodb pool is full it's not running out of memory? You shouldn't really have an issue with this unless you have a large amount of tickets. Might want to check some of your other logs and see what's occurring. Apache/mod_perl can be quite memory intensive at times depending how many children are setup, it will slowly grow. Kobus Bensch - No Sig wrote: Hi I am able to access the server, I am able to login, and in some cases even able to brwose normally. The problem I then get is that when I try to create a ticket it thinks a bit and then gives me this error. Due to this error the server creates massive logs, so much so that I have to reboot the server and delete it as soon as it comes back. I deleted a 81GB rt.log file. Further problems, but after tghis issue has been solved is after each page i try to click on i have to login. Last error I sometimes just get blank pages. Thanks for the help Kobus Eli Altman wrote: Please explain in detail what problem you are experiencing. Are you having problems installing RT and running it for the first time? Can you not access RT at all through a browser? -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Kobus Bensch Sent: Friday, October 24, 2008 12:38 PM To: RT Users Subject: [rt-users] DBD::mysql::st execute failed: MySQL server has gone away at Hi Please can someone help. Fresh install of os and rt and i get this error which ends of with the ticket email sent but no ticket created and my RT is currently not working. I have downloaded all the email archives and found other people with the same error but no real solution. Rt 3.8.1 on Centos 5.2 with php 5 perl 5.8.8 and mysql 5.0.45. Thanks for any help Kobus There is a lot more to this log entry, I just could not include it all here. HTML::Mason::Request::exec('RT::Interface::Web::Request=HASH(0x2b99543613e0)') called at /usr/lib/perl5/site_perl/5.8.8/HTML/Mason/ApacheHandler.pm line 168 HTML::Mason::Request::ApacheHandler::exec('RT::Interface::Web::Request=HASH(0x2b99543613e0)') called at /usr/lib/perl5/site_perl/5.8.8/HTML/Mason/ApacheHandler.pm line 825 HTML::Mason::ApacheHandler::handle_request('HTML::Mason::ApacheHandler=HASH(0x2b994c2469a0)', 'Apache2::RequestRec=SCALAR(0x2b995437e480)') called at /opt/rt3/bin/webmux.pl line 148 eval {...} called at /opt/rt3/bin/webmux.pl line 148 RT::Mason::handler('Apache2::RequestRec=SCALAR(0x2b995437e480)') called at -e line 0 eval {...} called at -e line 0 (/usr/lib/perl5/5.8.8/Carp.pm:272) [Thu Oct 23 22:30:23 2008] [warning]: DBD::mysql::st execute failed: MySQL server has gone away at /usr/lib/perl5/vendor_perl/5.8.8/Apache/Session/Store/DBI.pm line 67. (/usr/lib/perl5/vendor_perl/5.8.8/Apache/Session/Store/DBI.pm:67) [Thu Oct 23 22:30:23 2008] [warning]: DBD::mysql::st execute failed: MySQL server has gone away at /usr/lib/perl5/vendor_perl/5.8.8/Apache/Session/Lock/MySQL.pm line 71. (/usr/lib/perl5/vendor_perl/5.8.8/Apache/Session/Lock/MySQL.pm:71) ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] DBD::mysql::st execute failed: MySQL server has goneaway at
Title: Fullnet Solutions Limited No nothing in the mysql log. I juast had to restart the server and i sent one ticket via email and it generated a 122mb log file. There is something really wrong here and I dont know what and why. I had RT running on a server with i386 acrch and version 3.6.5. I then moved it all to a new server and x64 arch and 3.8.1 and now I get all of these errors. [EMAIL PROTECTED] wrote: Anything in the mysql logs ? Sent via BlackBerry from T-Mobile -Original Message- From: Kobus Bensch - No Sig [EMAIL PROTECTED] Date: Fri, 24 Oct 2008 21:01:27 To: Curtis Bruneau[EMAIL PROTECTED] Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] DBD::mysql::st execute failed: MySQL server has gone away at Hi 2GB on rt/db server. I will have to look at the innodb settings, not changed these before so will have to dig around. Ticket volume is very low. Around 20 max a day. I checked httpd and mysql logs and when this occur there is nothing much going on in the logs. Thanks for the help. kobus Curtis Bruneau wrote: Sounds like the oom-killer is getting mysql. How much memory is on your db server? Is it configured in such a way that when the innodb pool is full it's not running out of memory? You shouldn't really have an issue with this unless you have a large amount of tickets. Might want to check some of your other logs and see what's occurring. Apache/mod_perl can be quite memory intensive at times depending how many children are setup, it will slowly grow. Kobus Bensch - No Sig wrote: Hi I am able to access the server, I am able to login, and in some cases even able to brwose normally. The problem I then get is that when I try to create a ticket it thinks a bit and then gives me this error. Due to this error the server creates massive logs, so much so that I have to reboot the server and delete it as soon as it comes back. I deleted a 81GB rt.log file. Further problems, but after tghis issue has been solved is after each page i try to click on i have to login. Last error I sometimes just get blank pages. Thanks for the help Kobus Eli Altman wrote: Please explain in detail what problem you are experiencing. Are you having problems installing RT and running it for the first time? Can you not access RT at all through a browser? -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Kobus Bensch Sent: Friday, October 24, 2008 12:38 PM To: RT Users Subject: [rt-users] DBD::mysql::st execute failed: MySQL server has gone away at Hi Please can someone help. Fresh install of os and rt and i get this error which ends of with the ticket email sent but no ticket created and my RT is currently not working. I have downloaded all the email archives and found other people with the same error but no real solution. Rt 3.8.1 on Centos 5.2 with php 5 perl 5.8.8 and mysql 5.0.45. Thanks for any help Kobus There is a lot more to this log entry, I just could not include it all here. HTML::Mason::Request::exec('RT::Interface::Web::Request=HASH(0x2b99543613e0)') called at /usr/lib/perl5/site_perl/5.8.8/HTML/Mason/ApacheHandler.pm line 168 HTML::Mason::Request::ApacheHandler::exec('RT::Interface::Web::Request=HASH(0x2b99543613e0)') called at /usr/lib/perl5/site_perl/5.8.8/HTML/Mason/ApacheHandler.pm line 825 HTML::Mason::ApacheHandler::handle_request('HTML::Mason::ApacheHandler=HASH(0x2b994c2469a0)', 'Apache2::RequestRec=SCALAR(0x2b995437e480)') called at /opt/rt3/bin/webmux.pl line 148 eval {...} called at /opt/rt3/bin/webmux.pl line 148 RT::Mason::handler('Apache2::RequestRec=SCALAR(0x2b995437e480)') called at -e line 0 eval {...} called at -e line 0 (/usr/lib/perl5/5.8.8/Carp.pm:272) [Thu Oct 23 22:30:23 2008] [warning]: DBD::mysql::st execute failed: MySQL server has gone away at /usr/lib/perl5/vendor_perl/5.8.8/Apache/Session/Store/DBI.pm line 67. (/usr/lib/perl5/vendor_perl/5.8.8/Apache/Session/Store/DBI.pm:67) [Thu Oct 23 22:30:23 2008] [warning]: DBD::mysql::st execute failed: MySQL server has gone away at /usr/lib/perl5/vendor_perl/5.8.8/Apache/Session/Lock/MySQL.pm line 71. (/usr/lib/perl5/vendor_perl/5.8.8/Apache/Session/Lock/MySQL.pm:71) ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com --
Re: [rt-users] DBD::mysql::st execute failed: MySQL server has goneaway at
Have you done steps from UPGRADING.mysql? On Sat, Oct 25, 2008 at 12:08 AM, Kobus Bensch [EMAIL PROTECTED] wrote: No nothing in the mysql log. I juast had to restart the server and i sent one ticket via email and it generated a 122mb log file. There is something really wrong here and I dont know what and why. I had RT running on a server with i386 acrch and version 3.6.5. I then moved it all to a new server and x64 arch and 3.8.1 and now I get all of these errors. [EMAIL PROTECTED] wrote: Anything in the mysql logs ? Sent via BlackBerry from T-Mobile -Original Message- From: Kobus Bensch - No Sig [EMAIL PROTECTED] Date: Fri, 24 Oct 2008 21:01:27 To: Curtis Bruneau[EMAIL PROTECTED] Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] DBD::mysql::st execute failed: MySQL server has gone away at Hi 2GB on rt/db server. I will have to look at the innodb settings, not changed these before so will have to dig around. Ticket volume is very low. Around 20 max a day. I checked httpd and mysql logs and when this occur there is nothing much going on in the logs. Thanks for the help. kobus Curtis Bruneau wrote: Sounds like the oom-killer is getting mysql. How much memory is on your db server? Is it configured in such a way that when the innodb pool is full it's not running out of memory? You shouldn't really have an issue with this unless you have a large amount of tickets. Might want to check some of your other logs and see what's occurring. Apache/mod_perl can be quite memory intensive at times depending how many children are setup, it will slowly grow. Kobus Bensch - No Sig wrote: Hi I am able to access the server, I am able to login, and in some cases even able to brwose normally. The problem I then get is that when I try to create a ticket it thinks a bit and then gives me this error. Due to this error the server creates massive logs, so much so that I have to reboot the server and delete it as soon as it comes back. I deleted a 81GB rt.log file. Further problems, but after tghis issue has been solved is after each page i try to click on i have to login. Last error I sometimes just get blank pages. Thanks for the help Kobus Eli Altman wrote: Please explain in detail what problem you are experiencing. Are you having problems installing RT and running it for the first time? Can you not access RT at all through a browser? -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Kobus Bensch Sent: Friday, October 24, 2008 12:38 PM To: RT Users Subject: [rt-users] DBD::mysql::st execute failed: MySQL server has gone away at Hi Please can someone help. Fresh install of os and rt and i get this error which ends of with the ticket email sent but no ticket created and my RT is currently not working. I have downloaded all the email archives and found other people with the same error but no real solution. Rt 3.8.1 on Centos 5.2 with php 5 perl 5.8.8 and mysql 5.0.45. Thanks for any help Kobus There is a lot more to this log entry, I just could not include it all here. HTML::Mason::Request::exec('RT::Interface::Web::Request=HASH(0x2b99543613e0)') called at /usr/lib/perl5/site_perl/5.8.8/HTML/Mason/ApacheHandler.pm line 168 HTML::Mason::Request::ApacheHandler::exec('RT::Interface::Web::Request=HASH(0x2b99543613e0)') called at /usr/lib/perl5/site_perl/5.8.8/HTML/Mason/ApacheHandler.pm line 825 HTML::Mason::ApacheHandler::handle_request('HTML::Mason::ApacheHandler=HASH(0x2b994c2469a0)', 'Apache2::RequestRec=SCALAR(0x2b995437e480)') called at /opt/rt3/bin/webmux.pl line 148 eval {...} called at /opt/rt3/bin/webmux.pl line 148 RT::Mason::handler('Apache2::RequestRec=SCALAR(0x2b995437e480)') called at -e line 0 eval {...} called at -e line 0 (/usr/lib/perl5/5.8.8/Carp.pm:272) [Thu Oct 23 22:30:23 2008] [warning]: DBD::mysql::st execute failed: MySQL server has gone away at /usr/lib/perl5/vendor_perl/5.8.8/Apache/Session/Store/DBI.pm line 67. (/usr/lib/perl5/vendor_perl/5.8.8/Apache/Session/Store/DBI.pm:67) [Thu Oct 23 22:30:23 2008] [warning]: DBD::mysql::st execute failed: MySQL server has gone away at /usr/lib/perl5/vendor_perl/5.8.8/Apache/Session/Lock/MySQL.pm line 71. (/usr/lib/perl5/vendor_perl/5.8.8/Apache/Session/Lock/MySQL.pm:71) ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from
Re: [rt-users] DBD::mysql::st execute failed: MySQL server has goneaway at
Title: Fullnet Solutions Limited No, because the previous server had the same version of MySQL as the new one. Ruslan Zakirov wrote: Have you done steps from UPGRADING.mysql? On Sat, Oct 25, 2008 at 12:08 AM, Kobus Bensch [EMAIL PROTECTED] wrote: No nothing in the mysql log. I juast had to restart the server and i sent one ticket via email and it generated a 122mb log file. There is something really wrong here and I dont know what and why. I had RT running on a server with i386 acrch and version 3.6.5. I then moved it all to a new server and x64 arch and 3.8.1 and now I get all of these errors. [EMAIL PROTECTED] wrote: Anything in the mysql logs ? Sent via BlackBerry from T-Mobile -Original Message- From: Kobus Bensch - No Sig [EMAIL PROTECTED] Date: Fri, 24 Oct 2008 21:01:27 To: Curtis Bruneau[EMAIL PROTECTED] Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] DBD::mysql::st execute failed: MySQL server has gone away at Hi 2GB on rt/db server. I will have to look at the innodb settings, not changed these before so will have to dig around. Ticket volume is very low. Around 20 max a day. I checked httpd and mysql logs and when this occur there is nothing much going on in the logs. Thanks for the help. kobus Curtis Bruneau wrote: Sounds like the oom-killer is getting mysql. How much memory is on your db server? Is it configured in such a way that when the innodb pool is full it's not running out of memory? You shouldn't really have an issue with this unless you have a large amount of tickets. Might want to check some of your other logs and see what's occurring. Apache/mod_perl can be quite memory intensive at times depending how many children are setup, it will slowly grow. Kobus Bensch - No Sig wrote: Hi I am able to access the server, I am able to login, and in some cases even able to brwose normally. The problem I then get is that when I try to create a ticket it thinks a bit and then gives me this error. Due to this error the server creates massive logs, so much so that I have to reboot the server and delete it as soon as it comes back. I deleted a 81GB rt.log file. Further problems, but after tghis issue has been solved is after each page i try to click on i have to login. Last error I sometimes just get blank pages. Thanks for the help Kobus Eli Altman wrote: Please explain in detail what problem you are experiencing. Are you having problems installing RT and running it for the first time? Can you not access RT at all through a browser? -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Kobus Bensch Sent: Friday, October 24, 2008 12:38 PM To: RT Users Subject: [rt-users] DBD::mysql::st execute failed: MySQL server has gone away at Hi Please can someone help. Fresh install of os and rt and i get this error which ends of with the ticket email sent but no ticket created and my RT is currently not working. I have downloaded all the email archives and found other people with the same error but no real solution. Rt 3.8.1 on Centos 5.2 with php 5 perl 5.8.8 and mysql 5.0.45. Thanks for any help Kobus There is a lot more to this log entry, I just could not include it all here. HTML::Mason::Request::exec('RT::Interface::Web::Request=HASH(0x2b99543613e0)') called at /usr/lib/perl5/site_perl/5.8.8/HTML/Mason/ApacheHandler.pm line 168 HTML::Mason::Request::ApacheHandler::exec('RT::Interface::Web::Request=HASH(0x2b99543613e0)') called at /usr/lib/perl5/site_perl/5.8.8/HTML/Mason/ApacheHandler.pm line 825 HTML::Mason::ApacheHandler::handle_request('HTML::Mason::ApacheHandler=HASH(0x2b994c2469a0)', 'Apache2::RequestRec=SCALAR(0x2b995437e480)') called at /opt/rt3/bin/webmux.pl line 148 eval {...} called at /opt/rt3/bin/webmux.pl line 148 RT::Mason::handler('Apache2::RequestRec=SCALAR(0x2b995437e480)') called at -e line 0 eval {...} called at -e line 0 (/usr/lib/perl5/5.8.8/Carp.pm:272) [Thu Oct 23 22:30:23 2008] [warning]: DBD::mysql::st execute failed: MySQL server has gone away at /usr/lib/perl5/vendor_perl/5.8.8/Apache/Session/Store/DBI.pm line 67. (/usr/lib/perl5/vendor_perl/5.8.8/Apache/Session/Store/DBI.pm:67) [Thu Oct 23 22:30:23 2008] [warning]: DBD::mysql::st execute failed: MySQL server has gone away at /usr/lib/perl5/vendor_perl/5.8.8/Apache/Session/Lock/MySQL.pm line 71. (/usr/lib/perl5/vendor_perl/5.8.8/Apache/Session/Lock/MySQL.pm:71) ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover
Re: [rt-users] DBD::mysql::st execute failed: MySQL server has goneaway at
You still must do that. On Sat, Oct 25, 2008 at 12:43 AM, Kobus Bensch [EMAIL PROTECTED] wrote: No, because the previous server had the same version of MySQL as the new one. Ruslan Zakirov wrote: Have you done steps from UPGRADING.mysql? On Sat, Oct 25, 2008 at 12:08 AM, Kobus Bensch [EMAIL PROTECTED] wrote: No nothing in the mysql log. I juast had to restart the server and i sent one ticket via email and it generated a 122mb log file. There is something really wrong here and I dont know what and why. I had RT running on a server with i386 acrch and version 3.6.5. I then moved it all to a new server and x64 arch and 3.8.1 and now I get all of these errors. [EMAIL PROTECTED] wrote: Anything in the mysql logs ? Sent via BlackBerry from T-Mobile -Original Message- From: Kobus Bensch - No Sig [EMAIL PROTECTED] Date: Fri, 24 Oct 2008 21:01:27 To: Curtis Bruneau[EMAIL PROTECTED] Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] DBD::mysql::st execute failed: MySQL server has gone away at Hi 2GB on rt/db server. I will have to look at the innodb settings, not changed these before so will have to dig around. Ticket volume is very low. Around 20 max a day. I checked httpd and mysql logs and when this occur there is nothing much going on in the logs. Thanks for the help. kobus Curtis Bruneau wrote: Sounds like the oom-killer is getting mysql. How much memory is on your db server? Is it configured in such a way that when the innodb pool is full it's not running out of memory? You shouldn't really have an issue with this unless you have a large amount of tickets. Might want to check some of your other logs and see what's occurring. Apache/mod_perl can be quite memory intensive at times depending how many children are setup, it will slowly grow. Kobus Bensch - No Sig wrote: Hi I am able to access the server, I am able to login, and in some cases even able to brwose normally. The problem I then get is that when I try to create a ticket it thinks a bit and then gives me this error. Due to this error the server creates massive logs, so much so that I have to reboot the server and delete it as soon as it comes back. I deleted a 81GB rt.log file. Further problems, but after tghis issue has been solved is after each page i try to click on i have to login. Last error I sometimes just get blank pages. Thanks for the help Kobus Eli Altman wrote: Please explain in detail what problem you are experiencing. Are you having problems installing RT and running it for the first time? Can you not access RT at all through a browser? -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Kobus Bensch Sent: Friday, October 24, 2008 12:38 PM To: RT Users Subject: [rt-users] DBD::mysql::st execute failed: MySQL server has gone away at Hi Please can someone help. Fresh install of os and rt and i get this error which ends of with the ticket email sent but no ticket created and my RT is currently not working. I have downloaded all the email archives and found other people with the same error but no real solution. Rt 3.8.1 on Centos 5.2 with php 5 perl 5.8.8 and mysql 5.0.45. Thanks for any help Kobus There is a lot more to this log entry, I just could not include it all here. HTML::Mason::Request::exec('RT::Interface::Web::Request=HASH(0x2b99543613e0)') called at /usr/lib/perl5/site_perl/5.8.8/HTML/Mason/ApacheHandler.pm line 168 HTML::Mason::Request::ApacheHandler::exec('RT::Interface::Web::Request=HASH(0x2b99543613e0)') called at /usr/lib/perl5/site_perl/5.8.8/HTML/Mason/ApacheHandler.pm line 825 HTML::Mason::ApacheHandler::handle_request('HTML::Mason::ApacheHandler=HASH(0x2b994c2469a0)', 'Apache2::RequestRec=SCALAR(0x2b995437e480)') called at /opt/rt3/bin/webmux.pl line 148 eval {...} called at /opt/rt3/bin/webmux.pl line 148 RT::Mason::handler('Apache2::RequestRec=SCALAR(0x2b995437e480)') called at -e line 0 eval {...} called at -e line 0 (/usr/lib/perl5/5.8.8/Carp.pm:272) [Thu Oct 23 22:30:23 2008] [warning]: DBD::mysql::st execute failed: MySQL server has gone away at /usr/lib/perl5/vendor_perl/5.8.8/Apache/Session/Store/DBI.pm line 67. (/usr/lib/perl5/vendor_perl/5.8.8/Apache/Session/Store/DBI.pm:67) [Thu Oct 23 22:30:23 2008] [warning]: DBD::mysql::st execute failed: MySQL server has gone away at /usr/lib/perl5/vendor_perl/5.8.8/Apache/Session/Lock/MySQL.pm line 71. (/usr/lib/perl5/vendor_perl/5.8.8/Apache/Session/Lock/MySQL.pm:71) ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com ___
Re: [rt-users] DBD::mysql::st execute failed: MySQL server has goneaway at
Kobus Bensch wrote: No, because the previous server had the same version of MySQL as the new one. you need to upgrade the mysql schema when upgrading rt from 3.6 to 3.8 -- -- Chaim Rieger ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] DBD::mysql::st execute failed: MySQL server has goneaway at
Yeah that's strange, I had a similar issue where my fastcgi segfaulted causing a permanent error state, which causes the process to keep cycling filling up the log/hard drive. This would only happen in low memory situations, yours seems to be somewhat driver/software related where it keeps trying and just fills up the log. Kobus Bensch wrote: No nothing in the mysql log. I juast had to restart the server and i sent one ticket via email and it generated a 122mb log file. There is something really wrong here and I dont know what and why. I had RT running on a server with i386 acrch and version 3.6.5. I then moved it all to a new server and x64 arch and 3.8.1 and now I get all of these errors. [EMAIL PROTECTED] wrote: Anything in the mysql logs ? Sent via BlackBerry from T-Mobile -Original Message- From: Kobus Bensch - No Sig [EMAIL PROTECTED] Date: Fri, 24 Oct 2008 21:01:27 To: Curtis Bruneau[EMAIL PROTECTED] Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] DBD::mysql::st execute failed: MySQL server has gone away at Hi 2GB on rt/db server. I will have to look at the innodb settings, not changed these before so will have to dig around. Ticket volume is very low. Around 20 max a day. I checked httpd and mysql logs and when this occur there is nothing much going on in the logs. Thanks for the help. kobus Curtis Bruneau wrote: Sounds like the oom-killer is getting mysql. How much memory is on your db server? Is it configured in such a way that when the innodb pool is full it's not running out of memory? You shouldn't really have an issue with this unless you have a large amount of tickets. Might want to check some of your other logs and see what's occurring. Apache/mod_perl can be quite memory intensive at times depending how many children are setup, it will slowly grow. Kobus Bensch - No Sig wrote: Hi I am able to access the server, I am able to login, and in some cases even able to brwose normally. The problem I then get is that when I try to create a ticket it thinks a bit and then gives me this error. Due to this error the server creates massive logs, so much so that I have to reboot the server and delete it as soon as it comes back. I deleted a 81GB rt.log file. Further problems, but after tghis issue has been solved is after each page i try to click on i have to login. Last error I sometimes just get blank pages. Thanks for the help Kobus Eli Altman wrote: Please explain in detail what problem you are experiencing. Are you having problems installing RT and running it for the first time? Can you not access RT at all through a browser? -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Kobus Bensch Sent: Friday, October 24, 2008 12:38 PM To: RT Users Subject: [rt-users] DBD::mysql::st execute failed: MySQL server has gone away at Hi Please can someone help. Fresh install of os and rt and i get this error which ends of with the ticket email sent but no ticket created and my RT is currently not working. I have downloaded all the email archives and found other people with the same error but no real solution. Rt 3.8.1 on Centos 5.2 with php 5 perl 5.8.8 and mysql 5.0.45. Thanks for any help Kobus There is a lot more to this log entry, I just could not include it all here. HTML::Mason::Request::exec('RT::Interface::Web::Request=HASH(0x2b99543613e0)') called at /usr/lib/perl5/site_perl/5.8.8/HTML/Mason/ApacheHandler.pm line 168 HTML::Mason::Request::ApacheHandler::exec('RT::Interface::Web::Request=HASH(0x2b99543613e0)') called at /usr/lib/perl5/site_perl/5.8.8/HTML/Mason/ApacheHandler.pm line 825 HTML::Mason::ApacheHandler::handle_request('HTML::Mason::ApacheHandler=HASH(0x2b994c2469a0)', 'Apache2::RequestRec=SCALAR(0x2b995437e480)') called at /opt/rt3/bin/webmux.pl line 148 eval {...} called at /opt/rt3/bin/webmux.pl line 148 RT::Mason::handler('Apache2::RequestRec=SCALAR(0x2b995437e480)') called at -e line 0 eval {...} called at -e line 0 (/usr/lib/perl5/5.8.8/Carp.pm:272) [Thu Oct 23 22:30:23 2008] [warning]: DBD::mysql::st execute failed: MySQL server has gone away at /usr/lib/perl5/vendor_perl/5.8.8/Apache/Session/Store/DBI.pm line 67. (/usr/lib/perl5/vendor_perl/5.8.8/Apache/Session/Store/DBI.pm:67) [Thu Oct 23 22:30:23 2008] [warning]: DBD::mysql::st execute failed: MySQL server has gone away at /usr/lib/perl5/vendor_perl/5.8.8/Apache/Session/Lock/MySQL.pm line 71. (/usr/lib/perl5/vendor_perl/5.8.8/Apache/Session/Lock/MySQL.pm:71) ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at
Re: [rt-users] DBD::mysql::st execute failed: MySQL server has goneaway at
Hi I have now run the actions for the upgrading rt and it still give me the same error. Kobus Chaim Rieger wrote: Kobus Bensch wrote: No, because the previous server had the same version of MySQL as the new one. you need to upgrade the mysql schema when upgrading rt from 3.6 to 3.8 signature.asc Description: OpenPGP digital signature ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] DBD::mysql::st execute failed: MySQL server has goneaway at
Kobus Bensch - No Sig wrote: Hi I have now run the actions for the upgrading rt and it still give me the same error. Kobus stop and restart your web server clear the mason cache -- -- Chaim Rieger ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com