Re: [rt-users] Default Value for User Custom Fields
On Tue, Mar 7, 2017 at 3:16 AM, Woody - Wild Thing Safaris wrote: > I added "Users" to line 2016 in CustomField.pm > > return 0 unless $self->LookupType =~ /RT::(?:Ticket|Transaction|User)$/; > > and it seems to behave as expected. But RT::Users must have been left out > for a reason? Possibly not. Here is the commit in which the code was initially committed: 0bb6abb2f4641896d3a77ccca5bb0c3cdc699026 And here is a commit where BP adds Assets to the list of CFs that can have defaults: 5d851b77f275252578ce29c21a652c88a6663ab6 So I am guessing that it was just an oversight that Users and Queues aren't in the list of CFs that can have default values. BP, any commentary on this? Thanks, -m - RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Paris - April 24-26, 2017
Re: [rt-users] Default Value for User Custom Fields
I added "Users" to line 2016 in CustomField.pm return 0 unless $self->LookupType =~ /RT::(?:Ticket|Transaction|User)$/; and it seems to behave as expected. But RT::Users must have been left out for a reason? w. On 03/03/17 10:46, Woody - Wild Thing Safaris wrote: sorry, 4.4.0 On 02/03/17 23:44, Matt Zagrabelny wrote: What version of RT are you using? -m On Thu, Mar 2, 2017 at 1:46 PM, Woody - Wild Thing Safaris wrote: Hi RT Folks, Am i missing something? I see no option to select a "default value" for "select one value" type custom fields if they are of lookuptype RT::User? i tested and if it's RT::Ticket - default appears, but RT::User - that input field has disappeared? w. -- --- Richard Wood (Woody) Managing Director Wild Thing Safaris Ltd. UK: 2B Habbo St, Greenwich, London Dar es Salaam: 5 Ethan St, Mbezi beach Arusha: 3 Ebeneezer Rd, Njiro PO BOX 34514 DSM Office: +255 (0) 222 617 166 Office Mobile: +255 (0) 773 503 502 Direct: +255 742 373 327 Skype: woody1tz http://wildthingsafaris.com - RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Paris - April 24-26, 2017 -- --- Richard Wood (Woody) Managing Director Wild Thing Safaris Ltd. UK: 2B Habbo St, Greenwich, London Dar es Salaam: 5 Ethan St, Mbezi beach Arusha: 3 Ebeneezer Rd, Njiro PO BOX 34514 DSM Office: +255 (0) 222 617 166 Office Mobile: +255 (0) 773 503 502 Direct: +255 742 373 327 Skype: woody1tz http://wildthingsafaris.com - RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Paris - April 24-26, 2017
Re: [rt-users] Default Value for User Custom Fields
sorry, 4.4.0 On 02/03/17 23:44, Matt Zagrabelny wrote: What version of RT are you using? -m On Thu, Mar 2, 2017 at 1:46 PM, Woody - Wild Thing Safaris wrote: Hi RT Folks, Am i missing something? I see no option to select a "default value" for "select one value" type custom fields if they are of lookuptype RT::User? i tested and if it's RT::Ticket - default appears, but RT::User - that input field has disappeared? w. -- --- Richard Wood (Woody) Managing Director Wild Thing Safaris Ltd. UK: 2B Habbo St, Greenwich, London Dar es Salaam: 5 Ethan St, Mbezi beach Arusha: 3 Ebeneezer Rd, Njiro PO BOX 34514 DSM Office: +255 (0) 222 617 166 Office Mobile: +255 (0) 773 503 502 Direct: +255 742 373 327 Skype: woody1tz http://wildthingsafaris.com - RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Paris - April 24-26, 2017 -- --- Richard Wood (Woody) Managing Director Wild Thing Safaris Ltd. UK: 2B Habbo St, Greenwich, London Dar es Salaam: 5 Ethan St, Mbezi beach Arusha: 3 Ebeneezer Rd, Njiro PO BOX 34514 DSM Office: +255 (0) 222 617 166 Office Mobile: +255 (0) 773 503 502 Direct: +255 742 373 327 Skype: woody1tz http://wildthingsafaris.com - RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Paris - April 24-26, 2017
Re: [rt-users] Default Value for User Custom Fields
What version of RT are you using? -m On Thu, Mar 2, 2017 at 1:46 PM, Woody - Wild Thing Safaris wrote: > Hi RT Folks, > > Am i missing something? I see no option to select a "default value" for > "select one value" type custom fields if they are of lookuptype RT::User? > > i tested and if it's RT::Ticket - default appears, but RT::User - that input > field has disappeared? > > w. > > > -- > > --- > > Richard Wood (Woody) > Managing Director > Wild Thing Safaris Ltd. > > UK: 2B Habbo St, Greenwich, London > Dar es Salaam: 5 Ethan St, Mbezi beach > Arusha: 3 Ebeneezer Rd, Njiro > PO BOX 34514 DSM > Office: +255 (0) 222 617 166 > Office Mobile: +255 (0) 773 503 502 > Direct: +255 742 373 327 > Skype: woody1tz > http://wildthingsafaris.com > > - > RT 4.4 and RTIR Training Sessions https://bestpractical.com/training > * Paris - April 24-26, 2017 - RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Paris - April 24-26, 2017
[rt-users] Default Value for User Custom Fields
Hi RT Folks, Am i missing something? I see no option to select a "default value" for "select one value" type custom fields if they are of lookuptype RT::User? i tested and if it's RT::Ticket - default appears, but RT::User - that input field has disappeared? w. -- --- Richard Wood (Woody) Managing Director Wild Thing Safaris Ltd. UK: 2B Habbo St, Greenwich, London Dar es Salaam: 5 Ethan St, Mbezi beach Arusha: 3 Ebeneezer Rd, Njiro PO BOX 34514 DSM Office: +255 (0) 222 617 166 Office Mobile: +255 (0) 773 503 502 Direct: +255 742 373 327 Skype: woody1tz http://wildthingsafaris.com - RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Paris - April 24-26, 2017