Hi, When I resolve a request it adds a comment to the ticket. Is it possible to disable this ?
Anyone have a script / template / notes on how to do this. Any help much appreciated -- View this message in context: http://requesttracker.8502.n7.nabble.com/Disable-Comments-on-Resolve-Tickets-tp55442.html Sent from the Request Tracker - User mailing list archive at Nabble.com. -- RT Training in New York, October 8th and 9th: http://bestpractical.com/training