[rt-users] Display tiff-attachments
Hello List, we're using RT 3.8.2. Is there any chance to display (a preview of) tiff-attachments? It works fine with .png, .jpg, etc... so it would be nice to see support for .tiff, too. Kind regards, Tom -- Schwarz Computer Systeme GmbH Altenhofweg 2a 92318 Neumarkt http://www.schwarz.de ___ Geschaeftsfuehrer: Manfred Schwarz Sitz der Gesellschaft: Neumarkt i.d.Opf. Registergericht: AG Nuernberg, HRB 11908 ___ Diese eMail enthaelt moeglicherweise vertrauliche und/oder rechtlich geschuetzte Informationen. Wenn Sie nicht der richtige Adressat sind oder diese eMail irrtuemlich erhalten haben, informieren Sie bitte sofort den Absender und vernichten Sie diese eMail. Das unerlaubte Kopieren sowie die unbefugte Weitergabe dieser Mail ist nicht gestattet. This email may contain confidential and/or privileged information. If you are not the intended recipient (or have received this email in error) please notify the sender immediately and destroy this email. Any unauthorized copying, disclosure or distribution of the material in this email is strictly forbidden. smime.p7s Description: S/MIME cryptographic signature ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Display tiff-attachments
Knaupp, Thomas wrote: Hello List, we're using RT 3.8.2. Is there any chance to display (a preview of) tiff-attachments? It works fine with .png, .jpg, etc... so it would be nice to see support for .tiff, too. I don't know of any web browsers that display TIFF images; certainly not IE or Firefox. I suppose it should be possible to internally convert the TIFF to a browser-supported image type in a temp file and send that to the browser as a preview, but image conversion is very CPU expensive. You're better off just storing it as an image type that web browsers can display in the first place. -- Tom Lahti BIT Statement LLC http://www.bitstatement.net/ -- ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Display tiff-attachments
Hello. You can get plugins that display TIFFs (http://www.alternatiff.com/ looks like it works in IE as well as Firefox, Opera, and Chrome) but I agree with Thomas' approach. -- Cassandra Phillips-Sears Office Manager Best Practical Solutions, LLC http://www.bestpractical.com On Feb 20, 2009, at 12:17 PM 2/20/09, Tom Lahti wrote: Knaupp, Thomas wrote: Hello List, we're using RT 3.8.2. Is there any chance to display (a preview of) tiff-attachments? It works fine with .png, .jpg, etc... so it would be nice to see support for .tiff, too. I don't know of any web browsers that display TIFF images; certainly not IE or Firefox. I suppose it should be possible to internally convert the TIFF to a browser-supported image type in a temp file and send that to the browser as a preview, but image conversion is very CPU expensive. You're better off just storing it as an image type that web browsers can display in the first place. -- Tom Lahti BIT Statement LLC http://www.bitstatement.net/ -- ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Display tiff-attachments
// I don't know of any web browsers that display TIFF images... Safari and Konqueror do, and a bunch of less significant ones. Still, it's almost certainly a better use of your time to convert the images into something with broader browser support. ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com