[rt-users] Display tiff-attachments

2009-02-20 Thread Knaupp, Thomas
Hello List,

we're using RT 3.8.2.
Is there any chance to display (a preview of) tiff-attachments?
It works fine with .png, .jpg, etc... so it would be nice to see support for 
.tiff, too.


Kind regards,
Tom



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Re: [rt-users] Display tiff-attachments

2009-02-20 Thread Tom Lahti
Knaupp, Thomas wrote:
 Hello List,
 
 we're using RT 3.8.2.
 Is there any chance to display (a preview of) tiff-attachments?
 It works fine with .png, .jpg, etc... so it would be nice to see support for 
 .tiff, too.

I don't know of any web browsers that display TIFF images; certainly not IE or
Firefox.  I suppose it should be possible to internally convert the TIFF to a
browser-supported image type in a temp file and send that to the browser as a
preview, but image conversion is very CPU expensive.  You're better off just
storing it as an image type that web browsers can display in the first place.

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   Tom Lahti
   BIT Statement LLC

   http://www.bitstatement.net/
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Re: [rt-users] Display tiff-attachments

2009-02-20 Thread Cassandra Phillips-Sears
Hello. You can get plugins that display TIFFs (http://www.alternatiff.com/ 
  looks like it works in IE as well as Firefox, Opera, and Chrome) but  
I agree with Thomas' approach.
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Office Manager
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On Feb 20, 2009, at 12:17 PM 2/20/09, Tom Lahti wrote:

 Knaupp, Thomas wrote:
 Hello List,

 we're using RT 3.8.2.
 Is there any chance to display (a preview of) tiff-attachments?
 It works fine with .png, .jpg, etc... so it would be nice to see  
 support for .tiff, too.

 I don't know of any web browsers that display TIFF images; certainly  
 not IE or
 Firefox.  I suppose it should be possible to internally convert the  
 TIFF to a
 browser-supported image type in a temp file and send that to the  
 browser as a
 preview, but image conversion is very CPU expensive.  You're  
 better off just
 storing it as an image type that web browsers can display in the  
 first place.

 -- 
   Tom Lahti
   BIT Statement LLC

   http://www.bitstatement.net/
 -- 


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Re: [rt-users] Display tiff-attachments

2009-02-20 Thread anthony
// I don't know of any web browsers that display TIFF images...

Safari and Konqueror do, and a bunch of less significant ones.

Still, it's almost certainly a better use of your time to convert the
images into something with broader browser support.

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