Re: [rt-users] Email signature disclaimers
How is everyone dealing with their standard corporate email legal disclaimers on ticket replies? MTA? (should work for normal emails too) I personally hate them :) They have no other legal value than make stupid people scared to sue for whatever reason. At least in most European countries that is the case. But then, people sue other people much less for stupid reasons than other side of the Atlantic :) ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Email signature disclaimers
On Wed, Nov 12, 2008 at 03:30, Panu [EMAIL PROTECTED] wrote: How is everyone dealing with their standard corporate email legal disclaimers on ticket replies? Refuse to give to give them any thought. They're worse than shrink-wrap licenses. A screen of BS for a 2 line response about how to fix a bug, brilliant! Although if you are truly paranoid/trying to cover your ass, you could require a click through agreement to access a web view of the ticket, and have all notifications simply provide a URL to the latest transaction. This would also let you monitor who (by IP/# of visitors at least) was reading the ticket. I personally hate them :) They have no other legal value than make stupid people scared to sue for whatever reason. At least in most European countries that is the case. But then, people sue other people much less for stupid reasons than other side of the Atlantic :) Leave Brazil out of this please. -- Cambridge Energy Alliance: Save money. Save the planet. ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Email signature disclaimers
boilerplates in email havent been too huge a problem for us. if i had to find a way to add boilerplates to RT, i would add a second transport in my postfix designed to omit plates as they end up in RT, and simply add the boilerplate as a login message at start of RT only. On Tue, 11 Nov 2008, Alex Young wrote: Date: Tue, 11 Nov 2008 17:11:39 - From: Alex Young [EMAIL PROTECTED] To: RT Users RT-Users@lists.bestpractical.com Subject: [rt-users] Email signature disclaimers How is everyone dealing with their standard corporate email legal disclaimers on ticket replies? I'm wondering if we should be including it with every reply, just the auto response or just in the first reply. Or if we can just include t as an attachment automatically to keep the email thread clear off junk. Thanks, Alex Young [EMAIL PROTECTED] SDF Public Access UNIX System - http://sdf.lonestar.org ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Email signature disclaimers
Your mta should handle that Not rt Sent via BlackBerry from T-Mobile -Original Message- From: Alex Young [EMAIL PROTECTED] Date: Tue, 11 Nov 2008 17:11:39 To: RT UsersRT-Users@lists.bestpractical.com Subject: [rt-users] Email signature disclaimers ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
[rt-users] Email signature disclaimers
How is everyone dealing with their standard corporate email legal disclaimers on ticket replies? I'm wondering if we should be including it with every reply, just the auto response or just in the first reply. Or if we can just include t as an attachment automatically to keep the email thread clear off junk. Thanks, Alex Young ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
