Re: [rt-users] Emailing dashboards?

[Barton Chittenden]

Alex,

Navigate to Home > All dashboards, and go to the dashboard you want to
receive emails about.

In the upper right hand corner, you'll see the following menus:

Basics, Content, Subscription, Show.

Click 'Subscription', and you'll be prompted for frequency, time, rowsn and
recipients.

The one caveat here is that it's possible to add a subscription to a person
or group that they can't un-subscribe from, so be courteous about that.

--Barton





On Wed, Nov 23, 2016 at 4:56 PM, Alex Hall  wrote:

> Hi all,
> I know RT can automatically email dashboards to specific users. I've just
> not sure how to set this up. I found one list of dashboards where a
> "subscription" column was present in the table, but it only listed a
> single, global dashboard and not those for a given user. I've been through
> users and settings, but didn't find it. This must be obvious, but where
> would I tell users to go to set up subscriptions to their custom
> dashboards? I just want certain users to get emails once a day with the
> content of a specific saved search. Thanks!
>
> --
> Alex Hall
> Automatic Distributors, IT department
> ah...@autodist.com
>
> -
> RT 4.4 and RTIR training sessions, and a new workshop day!
> https://bestpractical.com/training
> * Los Angeles - January 9-11 2017
>
-
RT 4.4 and RTIR training sessions, and a new workshop day! 
https://bestpractical.com/training
* Los Angeles - January 9-11 2017

[rt-users] Emailing dashboards?

[Alex Hall]

Hi all,
I know RT can automatically email dashboards to specific users. I've just
not sure how to set this up. I found one list of dashboards where a
"subscription" column was present in the table, but it only listed a
single, global dashboard and not those for a given user. I've been through
users and settings, but didn't find it. This must be obvious, but where
would I tell users to go to set up subscriptions to their custom
dashboards? I just want certain users to get emails once a day with the
content of a specific saved search. Thanks!

-- 
Alex Hall
Automatic Distributors, IT department
ah...@autodist.com
-
RT 4.4 and RTIR training sessions, and a new workshop day! 
https://bestpractical.com/training
* Los Angeles - January 9-11 2017

[rt-users] Emailing dashboards every 'n' minutes

[Craig Ringer]

Hi folks

I'm considering patching RT to support emailing dashboards every 'n'
minutes when they produce a non-empty result.

Has anyone here already implemented anything along those lines?

Would others be interested in this if I add it, or an equivalent option
to email a single saved search?

If not, I'll probably just hack it into our in-house extensions as an
unconditional action to be invoked by rt-crontool.

-- 
 Craig Ringer   http://www.2ndQuadrant.com/
 PostgreSQL Development, 24x7 Support, Training  Services