[rt-users] Error when attempting to display My Rights
We are running RT 3.8.8. From the web interface, under Preferences, users with rights to access RT see an option called 'My Rights' which has links for 'Queue Rights' and 'Ticket Custom Fields.' The error listed below displayed when either is selected: Can't call method id on an undefined value at [snip]/rt3/bin/../local/lib/RTx/RightsMatrix.pm line 77. For super users, the web pages display properly, listing queue or custom fields rights. We tried giving privileged users ShowACL and ModifyACL rights- error still appears. Suggestions for resolving this error for other users or for removing the 'My Rights' option would be gratefully appreciated. Sharon Belliveau
Re: [rt-users] Error when attempting to display My Rights
My coworker Kevin answered your question the first time you asked it a week ago. http://lists.bestpractical.com/pipermail/rt-users/2011-February/068949.html On 23 Feb 2011 09:18, sharon.belliv...@frb.gov wrote: We are running RT 3.8.8. From the web interface, under Preferences, users with rights to access RT see an option called 'My Rights' which has links for 'Queue Rights' and 'Ticket Custom Fields.' The error listed below displayed when either is selected: Can't call method id on an undefined value at [snip]/rt3/bin/../local/lib/RTx/RightsMatrix.pm line 77. For super users, the web pages display properly, listing queue or custom fields rights. We tried giving privileged users ShowACL and ModifyACL rights- error still appears. Suggestions for resolving this error for other users or for removing the 'My Rights' option would be gratefully appreciated. Sharon Belliveau
[rt-users] Error when attempting to display My Rights
We are running RT 3.8.8. From the web interface, under Preferences, users with rights to access RT see an option called 'My Rights' which has links for 'Queue Rights' and 'Ticket Custom Fields.' The error listed below displayed when either is selected: Can't call method id on an undefined value at [snip]/rt3/bin/../local/lib/RTx/RightsMatrix.pm line 77. For super users, the web pages display properly, listing queue or custom fields rights. We tried giving privileged users ShowACL and ModifyACL rights- error still appears. Suggestions for resolving this error for other users or for removing the 'My Rights' option would be gratefully appreciated. Sharon Belliveau Federal Reserve Board
Re: [rt-users] Error when attempting to display My Rights
On Tue, Feb 15, 2011 at 02:47:31PM -0500, sharon.belliv...@frb.gov wrote: Can't call method id on an undefined value at [snip]/rt3/bin/../local/lib/RTx/RightsMatrix.pm line 77. Suggestions for resolving this error for other users or for removing the 'My Rights' option would be gratefully appreciated. The error appears to come from your use of the RTx-RightsMatrix extension. This is provided by a third party, so I'm not sure what the right fix is (probably to guard the link with an ACL check to prevent non-superusers from getting to it). If you're not actively using the extension, you could remove it -kevin pgpHC0rPa1cMj.pgp Description: PGP signature