Re: [rt-users] Forward tickets with comments
On Wed, Nov 14, 2012 at 08:15:19PM -0600, Max McGrath wrote: Running RT 4.0.6 on Ubuntu 12.04. Curious if there is a way to forward a ticket while adding a comment to it. Currently, all I can do is choose To:, CC:, or Bcc:. There isn't currently a solution for this. We've been working on something internally, but I'm not sure if it'll end up released as a 4.0 extension or be rolled into core for 4.2 instead. -kevin pgpzr5qukzP9C.pgp Description: PGP signature We're hiring! http://bestpractical.com/jobs
Re: [rt-users] Forward tickets with comments
Thanks Kevin! That's what I was hoping to hear! Max -- Max McGrath Network Administrator Carthage College 262-552-5512 mmcgr...@carthage.edu On Thu, Nov 15, 2012 at 9:43 AM, Kevin Falcone falc...@bestpractical.comwrote: On Wed, Nov 14, 2012 at 08:15:19PM -0600, Max McGrath wrote: Running RT 4.0.6 on Ubuntu 12.04. Curious if there is a way to forward a ticket while adding a comment to it. Currently, all I can do is choose To:, CC:, or Bcc:. There isn't currently a solution for this. We've been working on something internally, but I'm not sure if it'll end up released as a 4.0 extension or be rolled into core for 4.2 instead. -kevin We're hiring! http://bestpractical.com/jobs We're hiring! http://bestpractical.com/jobs
[rt-users] Forward tickets with comments
Hi all - Running RT 4.0.6 on Ubuntu 12.04. Curious if there is a way to forward a ticket while adding a comment to it. Currently, all I can do is choose To:, CC:, or Bcc:. Thanks! Max -- Max McGrath Network Administrator Carthage College 262-552-5512 mmcgr...@carthage.edu We're hiring! http://bestpractical.com/jobs
